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Nationwide Slough High Street

170 High Street, Slough, SL1 1JP

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Access Guide

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Branch Adaptations

  • There is a 'helping hand unit' which has items that may help you, such as pen grips and magnifiers - please ask a colleague.
  • There are ‘Speak Easy’ cards which will be out in the banking hall or on the counter. These are communication cards for people who find it difficult to speak. Learn more about 'Speak Easy' (opens a new window).
  • Remote BSL interpreters are available on customers’ own devices through SignVideo. Your device will need to be WiFi enabled and have a camera and a speaker. Learn more about SignVideo (opens a new window).
  • In-person interpreters, such as BSL and Deafblind, can be booked in advance. A colleague can help with this.
  • To help you prepare for your visit Nationwide has developed a generic guide to visiting a branch (opens a new window).
  • You can request documents in alternative format including braille, large print and audio – please ask a colleague.
  • Assistance dogs are welcome.

Overview

Parking

  • Public Parking View
    • There is a public car park located on Wellington Street.
    • The name of the car park is Queensmere Observatory Shopping Centre.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are not available in the car park.

ATMs (External)

  • The ATMs are located to the left from the branch entrance.
  • The ATMs are clearly signed.
  • All of the ATMs are Talking ATMs.
  • Headphones for ATMs cannot be provided.
  • The ATM surveyed was a cash withdrawal and pay in machine.
  • The height of the ATM features vary between 85cm and 124cm.
  • There is not a lowered ATM available.

Entrance (Branch)

  • This entrance is located at the front right of the branch.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 146cm.
  • The doors have a low colour contrast.
  • There is step-free access via ramp as you enter.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide.
  • There are no handrails for the ramp.

ATMs (Internal)

  • The ATMs are located to the left from the branch entrance.
  • The ATMs are clearly signed.
  • All of the ATMs are Talking ATMs.
  • Headphones for ATMs cannot be provided.
  • The ATM surveyed was a cash withdrawal and pay in machine.
  • The height of the ATM features vary between 80cm and 124cm.
  • There is not a lowered ATM available.
  • A second ATM was surveyed.
  • The second ATM surveyed was a cash withdrawal machine.
  • The height of the ATM features vary between 82cm and 130cm.
  • There is not a lowered ATM available.

Branch

  • There is step-free level access throughout all areas.
  • Some flooring is shiny.
  • There is a high colour contrast between the walls and floor along the majority of circulation routes.
  • Some of the walls have a reflective finish.
  • Access throughout may include permanent physical obstructions and moveable physical obstructions.
  • There may be background noise.
  • Area signage is provided.
  • Area signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of area signage is consistent throughout.
  • Seating available for customers includes: chairs with armrests, chairs without armrests, armchairs, sofas and high stools.
  • Furniture available in this branch includes: coffee tables, high tables and long tables.
  • Some tables are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • Lighting levels vary due to the size of the space.
  • There are 6 meeting rooms in this branch.
  • Of these meeting rooms, there is step-free access to 6 of them.

Counter

  • The counter is located to the left from the branch entrance.
  • The distance from the branch entrance is 10m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 102cm.
  • There is not a lowered section at the counter.
  • The counter has screens which may affect the ability of someone to lip read.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is a low level shelf at the counter.
  • There may be background noise in this area.
  • Some flooring is shiny.
  • Lighting levels vary due to the size of the space.

Room (Meeting Room)

  • The room is located at the rear of the branch.
  • The distance from the branch entrance is 20m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The width of the opening is 90cm.
  • The door has a low colour contrast.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium colour contrast.
  • Seating available in this room includes: armchairs and sofas.
  • Furniture available in this room includes: desks.
  • All of the desks are fixed.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.