Access Guide

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Branch Adaptations

There is a 'helping hand unit' which has items that may help you, such as pen grips and magnifiers - please ask a colleague.
There are ‘Speak Easy’ cards which will be out in the banking hall or on the counter. These are communication cards for people who find it difficult to speak. Learn more about 'Speak Easy' (opens a new window).
Remote BSL interpreters are available on customers’ own devices through SignVideo. Your device will need to be WiFi enabled and have a camera and a speaker. Learn more about SignVideo (opens a new window).
In-person interpreters, such as BSL and Deafblind, can be booked in advance. A colleague can help with this.
To help you prepare for your visit Nationwide has developed a generic guide to visiting a branch (opens a new window).
You can request documents in alternative format including braille, large print and audio – please ask a colleague.
Assistance dogs are welcome.

About View
- There are no toilet facilities.
- View information on opening times.
Parking and Public Transport View
- The venue does not have its own car park.
- There is not a public car park nearby.
- There is on-street standard parking.
- The nearest train station is Umberleigh.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Getting In and Around View
- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
Getting Help and Assistance View
- Seating is available.
- There is a fixed hearing assistance system.
- There is not a water bowl available for assistance dogs.

This entrance is located at the front of the branch, on Fore Street.
The entrance area is clearly signed.
There is not a canopy or recess which provides weather protection at the entrance.
There is step-free level access at the entrance.
There is a single automatic door, which is push pad activated.
The height of the push pad is 97cm.
The door opens away from you.
The width of the opening is 77cm.
The door has a medium colour contrast.
There is a push pad or push button to exit at a height of 95cm.

There is step-free level access throughout all areas.
Some flooring is shiny.
There is a high colour contrast between the walls and floor along circulation routes.
There is background noise.
Area signage is not provided.
Seating available for customers includes: chairs with armrests and armchairs.
Lighting levels were even at the time of the survey.
There are no meeting rooms in this branch.