Access Guide

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Branch Adaptations

There is a 'helping hand unit' which has items that may help you, such as pen grips and magnifiers - please ask a colleague.
There are ‘Speak Easy’ cards which will be out in the banking hall or on the counter. These are communication cards for people who find it difficult to speak. Learn more about 'Speak Easy' (opens a new window).
Remote BSL interpreters are available on customers’ own devices through SignVideo. Your device will need to be WiFi enabled and have a camera and a speaker. Learn more about SignVideo (opens a new window).
In-person interpreters, such as BSL and Deafblind, can be booked in advance. A colleague can help with this.
To help you prepare for your visit Nationwide has developed a generic guide to visiting a branch (opens a new window).
You can request documents in alternative format including braille, large print and audio – please ask a colleague.
Assistance dogs are welcome.

About View
- There are no toilet facilities.
- View information on opening times.
Parking and Public Transport View
- The venue does not have its own car park.
- There is not a public car park nearby.
- The nearest train station is Weymouth.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Getting In and Around View
- There is step-free access via a steep slope at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: two of the meeting rooms.
- There are no doors along circulation routes.
- Access throughout may include permanent physical obstructions.
Getting Help and Assistance View
- Seating is available.
- There is a fixed hearing assistance system.
- Domestic abuse support - We have a Safe Space where you can call a helpline, support service, or friends and family. Learn more about Safe Spaces (opens a new window).
- There is not a water bowl available for assistance dogs.

There is step-free level access throughout the majority of areas.
The following areas have stepped access: one of the meeting rooms.
Some flooring is shiny.
There is a high colour contrast between the walls and floor along the majority of circulation routes.
Access throughout may include permanent physical obstructions.
There is background noise.
Area signage is provided.
Area signage is clearly visible with high contrasting colours.
The colour, design and typeface of area signage is consistent throughout.
Wayfinding signage is not provided.
Seating available for customers includes: chairs with armrests, chairs without armrests, armchairs and sofas.
Some chairs are fixed.
Furniture available in this branch includes: tables.
The tables are fixed.
The surface height of the tables is suitable for wheelchair users.
The clear height under the tables is suitable for wheelchair users.
Lighting levels were even at the time of the survey, with unshaded light sources.
There are 2 meeting rooms in this branch.
Of these meeting rooms, there is step-free access to 1 of them.

The counter is located to the left after you enter the branch.
The distance from the entrance is 8m.
The most accessible route to the counter has step-free level access.
There are no doors to open along the most accessible route.
There is step-free level access to the counter.
The height of the counter is 113cm.
There is not a lowered section at the counter.
There is a clearly signed fixed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There is a low level shelf at the counter.
There is background noise in this area.
Some flooring is shiny.
Lighting levels were even at the time of the survey, with unshaded light sources.

The room is located to the left of the branch after the counters.
The distance from the entrance is 13m.
The most accessible route to the room has step-free level access.
There are no doors to open along the most accessible route.
There is no signage on or near the door.
There is step-free level access into the room.
There is a single manual door.
The door opens away from you.
The width of the opening is 87cm.
There is a small lip on the threshold of the opening.
The door has a low colour contrast.
There is step-free level access throughout the room.
Furniture can be moved to enable a manoeuvring space for a wheelchair user.
There is space for an assistance dog to rest.
The walls and floor have a low colour contrast.
Seating available in this room includes: chairs with armrests and armchairs.
Furniture available in this room includes: desks.
All of the desks are fixed.
The surface height of the tables/desks is suitable for wheelchair users.
The clear height under the tables/desks is suitable for wheelchair users.
There is a clearly signed fixed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There may be background noise in this room.
Lighting levels were even at the time of the survey, with unshaded light sources.

The stairs are located at the rear of the branch.
Two of the meeting rooms can be accessed by these stairs.
There are handrails on both sides, that are within reach.
The handrails are not easy to grip.
The handrails cover the flight of stairs throughout its length.
The handrails do not extend horizontally beyond the first and last step.
The steps are clearly marked.
The height of the steps is between 15cm and 18cm.
The height of the highest step is 18cm.
The depth of the steps is not between 30cm-45cm.
Lighting levels were even at the time of the survey, with unshaded light sources.