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Nationwide Winton

448 Wimborne Road, Winton, Bournemouth, BH9 2HB

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Access Guide

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Branch Adaptations

  • There is a 'helping hand unit' which has items that may help you, such as pen grips and magnifiers - please ask a colleague.
  • There are ‘Speak Easy’ cards which will be out in the banking hall or on the counter. These are communication cards for people who find it difficult to speak. Learn more about 'Speak Easy' (opens a new window).
  • Remote BSL interpreters are available on customers’ own devices through SignVideo. Your device will need to be WiFi enabled and have a camera and a speaker. Learn more about SignVideo (opens a new window).
  • In-person interpreters, such as BSL and Deafblind, can be booked in advance. A colleague can help with this.
  • To help you prepare for your visit Nationwide has developed a generic guide to visiting a branch (opens a new window).
  • You can request documents in alternative format including braille, large print and audio – please ask a colleague.
  • Assistance dogs are welcome.

Overview

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located on Wimborne Road.
    • The Blue Badge bays are signposted and have markings which are faded.
    • There is a public car park located off Cranmer Road.
    • The name of the car park is Cranmer Road car park.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are available in the car park.

ATMs (External)

  • There is one ATM.
  • The ATM is located to the left of the entrance.
  • The ATM is clearly signed.
  • The approach to the ATM has a slope.
  • This ATM is a Talking ATM.
  • Headphones for the ATM cannot be provided.
  • This is a cash withdrawal and pay in ATM.
  • The height of the ATM features vary between 91cm and 133cm.

Entrance (Branch)

  • This entrance is located at the front of the branch, on Wimborne Road.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a steep gradient.
  • There is a single automatic door, which is push pad activated.
  • The door opens by sliding.
  • The width of the opening is 83cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • There is a push pad or push button to exit at a height of 90cm.

Branch

  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps: the meeting room.
  • Some flooring is shiny.
  • There is a high colour contrast between the walls and floor along the majority of circulation routes.
  • Access throughout may include narrow walkways.
  • There is background noise.
  • Area signage is provided.
  • Area signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of area signage is consistent throughout.
  • Seating available for customers includes: chairs with armrests, chairs without armrests, armchairs and sofas.
  • Furniture available in this branch includes: tables and coffee tables.
  • Some tables are fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There are 2 meeting rooms in this branch.
  • Of these meeting rooms, there is step-free access to 2 of them.

ATMs (Internal)

  • There is one ATM.
  • The ATM is located to the left of the counters.
  • The ATM is clearly signed.
  • This ATM is a Talking ATM.
  • Headphones for the ATM cannot be provided.
  • This is a cash withdrawal and pay in ATM.
  • The height of the ATM features vary between 88cm and 124cm.

Counter

  • The counter is located straight ahead after you enter the branch.
  • The distance from the entrance is 5m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 103cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 90cm.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is a low level shelf at the counter.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.

Room (Meeting Room)

  • The room is located to the rear of the branch.
  • The distance from the entrance is 15m.
  • The most accessible route to the room has a very easy ramp.
  • There are no doors to open along the most accessible route.
  • This route also has narrow walkways.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The width of the opening is 89cm.
  • The door has a medium colour contrast.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium colour contrast.
  • Seating available in this room includes: chairs with armrests, armchairs and sofas.
  • Furniture available in this room includes: desks.
  • All of the desks are fixed.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey, with unshaded light sources.