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Outer West Library

West Denton Leisure Centre, West Denton Way, West Denton, Newcastle upon Tyne, NE5 2QZ

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Access Guide

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Introduction

  • Services / facilities within the building include a library, a children's library, I.T. equipment and printing and photocopying.

Opening Times

  • Monday 10:00 - 17:00.
  • Tuesday 10:00 - 17:00.
  • Wednesday 00:00 - 00:00.
  • Thursday 10:00 - 17:00.
  • Friday 00:00 - 00:00.
  • Saturday 10:00 - 14:00.
  • Sunday 00:00 - 00:00.
  • The library is shut for lunch on Mondays, Tuesdays and Thursdays from 13:00 to 13:30.

Location

  • The nearest National Rail station is Newcastle.
  • The nearest Metro Station is Bank Foot.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is West Denton Leisure Centre.
    • The car park is located to the front and side of the library.
    • There is a/are Blue Badge parking bay(s) available within the car park.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Library Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • There is not a bell/buzzer.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 89cm (2ft 11in).

Level Change (Library Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located to the left as you face the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 146cm (4ft 9in).

Reception

  • The desk/counter is 9m (9yd 2ft) from the library entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is not signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 09/01/2025.
  • The hearing assistance system was working at the time of testing.
  • There is a touch screen.
  • The touch screen is not at a suitable height for a wheelchair user.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.

Library

  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • The library does not have computers with accessible software.
  • Auxiliary aids are not available for computer users.

Toilet with Adaptations (Left Hand Transfer)

  • Accessible toilet facilities are available.
  • The accessible toilet cubicle was being used for storage at the time of the survey.
  • Location and Access View
    • There is Braille and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 11m (12yd 1in) from the library entrance.
    • This accessible toilet is located to the right of the reception desk.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is easy to open.
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the external door and wall.
    • There is a high visual contrast between the internal door and wall.
    • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a high colour contrast between the dropdown rail(s) and wall.
    • There is a high colour contrast between the walls and floor.
    • The lighting levels are good.

Additional Info

  • Documents can be requested in Braille.
  • Documents are available in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are not available.