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The Life Science Centre

Times Square, Newcastle upon Tyne, NE1 4EP

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Access Guide

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Introduction to the Life Science Centre

  • Life is an amazing science centre in the heart of Newcastle upon Tyne where one ticket gets you everything, making for a great value day out.
  • With hands-on exhibitions and a changing programme of activities throughout the year, there’s always something new to experience.
  • Highlights include:
  • Wow Zone. Get hands-on with thrilling and interactive exhibits. Explore how to bend beams of light, see yourself in an infrared camera, and operate the 6-metre-tall ‘Big Machine’.
  • The biggest planetarium in the north. Using Digistar 7 technology – Life's planetarium system is the most advanced in the region, with state-of-the-art projectors to provide ultra-rich visuals and a truly immersive experience. The planetarium is accessible via ramp and has space for wheelchair access.
  • Space Zone. Here you can explore inside a mock-up model of part of the International Space Station and watch shows on the Sphere, a digital globe displaying Earth, Moon and planetary satellite imagery.
  • Making Studios. Where you can create, explore and tinker. In the Making Studios you’ll find adjustable tables, which can be altered to suit the needs of your party.
  • Live theatre shows. Join our science explainers for amazing live science shows full of exciting demos. The Science Theatre has space for wheelchair access.
  • Experiment Zone. Grab a lab coat and do experiments using real tools and materials. Work on your own, in a team, or enlist the help of a friendly science explainer.
  • Just for under 7s. Play Zone is a fascinating world where younger visitors can create make believe meals and entertain in the mini- kitchen and café and learn to recycle everything (it’s never too early to save the planet). There are extra pop-up play areas designed especially for our youngest visitors and discovery backpacks to help carers and younger visitors make the most of their visit.
  • There are 2 types of sensory pack available.
  • A sensory bag is available from the main reception desk, these sensory bags have a £10.00 refundable deposit.
  • Sensory boxes are available throughout the different labs.
  • Sensory equipment in the sensory bags and packs includes, ear defenders, sunglasses, fidget toys, and a visual story.
  • Some age restrictions apply. See website for details.
  • From November to February, Life hosts an outdoor ice rink in Times Square, just outside the Science Centre (separate prices apply).

Opening Hours

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Newcastle.
  • The nearest Metro Station is Newcastle Central.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building on Times Square.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 124cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 124cm.

Outside Access (Times Square Café and Shop Entrance)

  • Entrance View
    • This information is for the entrance located at the front right of the building, on Times Square.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 116cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 116cm.

Reception

  • The desk/counter is 8m (8yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 17/02/2025.
  • The hearing assistance system was working at the time of testing.
  • Comments View
    • There are security gates next to the reception to enter the exhibitions.
    • There is an 82cm wide gate for wheelchair and pushchair access.
    • There are two 50cm wide turnstile gates.
    • A wider access point is available on request via the exhibitions area exit.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • The hearing assistance system was not tested at the time of the survey.
  • This venue does play background music.
  • Music is played in certain exhibits during certain activities.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.
  • Comments View
    • The venue contains a science theatre and planetarium.
    • Each have induction hearing assistance available.

Eating and Drinking (Life Café)

  • The following information is for the café.
  • The café is located to the left hand side of the building as you enter via the main entrance.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 21m (22yd 2ft) from the main entrance.
  • The distance between the floor and the lowest table is 73cm (2ft 5in).
  • The distance between the floor and the highest table is 106cm (3ft 6in).
  • The standard height for tables is 73cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Takeaway cups are not available.
  • Takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • The Life team can advise on suitable alternatives for visitors with allergies and dietary requirements.

Eating and Drinking (Times Square Café Bar)

  • The following information is for the café.
  • The café is located at the front right of the building as you enter.
  • The bar does not serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 3m (3yd 10in) from the Times Square café and shop entrance.
  • The distance between the floor and the lowest table is 73cm (2ft 5in).
  • The distance between the floor and the highest table is 113cm (3ft 8in).
  • The standard height for tables is 73cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Takeaway cups are not available.
  • Takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • The Life team can advise on suitable alternatives for visitors with allergies and dietary requirements.
    • There are picnic tables located just outside.

Museum

  • Exhibits cannot be audio described.
  • Tactile signage for exhibits is available.
  • The availability of tactile signage depends on exhibition.
  • Braille signage for exhibits is available.
  • The availability of Braille signage depends on exhibition.
  • Touch tours are not available.
  • Video tours are not available.
  • There is a hearing assistance system.
  • The hearing assistance system is a fixed loop.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was not tested at the time of the survey.
  • Concessions are available.
  • There is a wheelchair to borrow.
  • To borrow the wheelchair, a member of staff at reception.
  • Comments View
    • The majority of the exhibits are interactive and are positioned at a suitable height for wheelchair users.
    • A majority of interactive exhibits have height adjustable tables.
    • There are wheelchair suitable spaces in demonstration and talk areas.

Level Change (Planetarium)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading to the planetarium entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.

Theatre (Planetarium)

  • There are designated spaces for wheelchair users.
  • Designated seating is located in at the rear of the planetarium.
  • Wheelchairs are left with you.
  • A companion may sit with you.
  • Companions sit beside you.
  • It is 100m (109yd 1ft) from the designated seating area to the nearest accessible toilet.
  • This venue does not provide audio described performances.
  • There is a hearing assistance system.
  • The hearing assistance system is a fixed loop.
  • Staff are trained to use the hearing assistance system.
  • A deposit is not required for the hearing assistance system.
  • The rows suitable for hearing assistance systems are all rows.
  • The hearing assistance system was not tested at the time of the survey.
  • There is a wheelchair to borrow.
  • To borrow a wheelchair, contact a member of staff.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.
  • Comments View
    • Additional designated seating can be made available in the back row as chairs here can be moved.

Theatre (Science Theatre)

  • There are designated spaces for wheelchair users.
  • Designated seating is located in at the front of the theatre.
  • Wheelchairs are left with you.
  • A companion may sit with you.
  • Companions sit beside you.
  • It is 75m (82yd 1in) from the designated seating area to the nearest accessible toilet.
  • This venue does not provide audio described performances.
  • There is a hearing assistance system.
  • The hearing assistance system is a fixed loop.
  • Staff are trained to use the hearing assistance system.
  • A deposit is not required for the hearing assistance system.
  • The rows suitable for hearing assistance systems are all rows.
  • The hearing assistance system was not tested at the time of the survey.
  • There is a wheelchair to borrow.
  • To borrow a wheelchair, contact a member of staff.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.
  • Comments View
    • The main seating is accessed by steps with handrails on the wall.
    • Access to the designated seating is on request by asking a member of staff to open the fire door at the front of the theatre.

Level Change (Experiment Zone)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the rear right of the ground floor, leading to the experiment zone.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the centre of the ground floor, leading to the experiment zone.
  • There is/are 9 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).
  • The lift does bypass the ramp/slope.

Lift (Experiment Zone)

  • There is a lift for public use.
  • The lift is located to the centre of the ground floor.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are ground to experiment zone.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 39m (42yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 113cm x 132cm (3ft 8in x 4ft 4in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.
  • Comments View
    • This lift accesses a small level change on the ground floor and overcomes the ramp or steps to the experiment zone.

Other Floors (Front Staircase)

  • Steps View
    • The floors which are accessible by stairs are LG, G.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.

Other Floors (Main Staircase)

  • Steps View
    • The floors which are accessible by stairs are G, M, 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are good.

Level Change (Ground Floor to First Floor)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the right hand side of the building as you enter via the main entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.

Lift (Main Lift)

  • The lift is located in the Life Café area.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 40m (43yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 98cm (3ft 3in).
  • The dimensions of the lift are 140cm x 160cm (4ft 7in x 5ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Lift (Lower Ground Floor to Ground Floor)

  • There is a lift for public use.
  • The lift is located ahead as you enter the building.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are LG, G.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 8m (8yd 2ft) from the main entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 95cm x 140cm (3ft 1in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is moderate to good.

Parent and Baby Room

  • There is a parent and baby room for public use.
  • The parent and baby room is located on the ground floor, to the left as you enter the Life Café area.
  • The parent and baby room is approximately 30m from the main entrance.
  • There is step-free access to the parent and baby room.
  • Staff do not need to be notified for use of the room.
  • There is pictorial and written text signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 91cm (2ft 12in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 82cm.
  • The wash basin tap type is lever.
  • There is a/are chair(s) in the parent and baby room.
  • There is not a chair with armrests on both sides.
  • There is not a toilet in the parent and baby room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are good.

Changing Places (Transfer Both Sides)

  • Location and access View
    • The facility is located to the left as you enter the building via the main entrance.
    • The facility is approximately 10m (10yd 2ft) from the main entrance.
    • There is level access into the facility.
  • Dimensions and features View
    • You do not need a key for the facility.
    • The door opens outwards.
    • The width of the door is 83cm (2ft 9in).
    • The dimensions of the facility are 334cm x 192cm (10ft 11in x 6ft 4in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is wall mounted.
    • The length of the facility changing bench is 170cm (5ft 7in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in cubicle.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet has a transfer space on both sides.
    • The transfer space on the left as you face the toilet is 177cm (5ft 10in).
    • The transfer space on the right as you face the toilet is 131cm (4ft 4in).
    • Wall mounted grab rails are not available for the toilet.
    • Dropdown rails are provided for the toilet.
    • As you face the toilet the dropdown rail(s) is/are on both sides.
    • The type of wash basin is fixed.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • Disposal facilities are available.
    • A privacy screen is not available.
    • Wide tear off paper roll is available.
    • The facility has a non-slip floor.
    • A functioning emergency alarm is not available.
    • It is out of reach (higher than 10cm (4") from the floor).

Toilet with Adaptations (Life Café - Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
    • This accessible toilet is located to the left as you enter the Life Café.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 160cm x 200cm (5ft 3in x 6ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 75cm (2ft 6in).
    • There are dropdown rails on both sides of the toilet.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 120cm (3ft 11in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 80cm (2ft 7in).
  • Colour Contrast and Lighting View
    • There is a medium colour contrast between the external door and wall.
    • There is a medium visual contrast between the internal door and wall.
    • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a low colour contrast between the dropdown rail(s) and wall.
    • There is a high colour contrast between the walls and floor.
    • The lighting levels are good.
  • Comments View
    • There is a similar facility located next to this one with a right hand transfer space.

Toilet with Adaptations (First Floor - Transfer Both Sides)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • This accessible toilet is approximately 15m (16yd 1ft) from the main lift.
    • This accessible toilet is located on the first floor, to the left as you exit the lift.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 206cm x 211cm (6ft 9in x 6ft 11in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space on the left is 100cm.
    • The lateral transfer space on the right is 69cm.
    • There are dropdown rails on both sides of the toilet.
    • There is a flush on the transfer side.
    • The tap type is push.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 120cm (3ft 11in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 75cm (2ft 6in).
  • Colour Contrast and Lighting View
    • There is a medium colour contrast between the external door and wall.
    • There is a medium visual contrast between the internal door and wall.
    • There is a low colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a low colour contrast between the dropdown rail(s) and wall.
    • There is a high colour contrast between the walls and floor.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in this facility.
    • The height of the baby change table once extended is 90cm (2ft 11in).
  • Comments View
    • There is a similar facility on the first floor.

Standard Toilet(s) (Life Café)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on the ground floor, to the left as you enter the Life Café area.
    • The female and male toilets are approximately 30m (32yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels in the female and male toilets are moderate to good.
  • Comments View
    • There are additional female and male standard toilets available in the foyer to the left as you enter via the main entrance and on the first floor.

Autistic Visitors

  • Ear defenders are available to hire for the duration of your visit for a £10.00 refundable deposit. You are also welcome to bring your own from home.
  • Visitor numbers are capped to prevent overcrowding. Life Science Centre is usually a little quieter in the afternoon after 2.00pm.
  • Sunday is relaxed, when lighting levels are dimmed and noise is reduced and the number of visitors is reduced to 400.
  • Sensory bags are available to hire from science centre reception which include ear defenders, sunglasses, a range of fidgets and a copy of our visual story (£10.00 refundable deposit, subject to availability).
  • Parts of the Life Science Centre have low lighting and are quite dark.
  • To help visitors prepare for a trip to Life Science Centre, a visual story can be found on Life’s website – click here
  • In 2023, Life won Gold in the Accessible and Inclusive Tourism Award category at the North East Tourism Awards 2023. To find out more click here.

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • Comments View
    • Staff receive disability awareness / equality training.
    • The Making Studios has adjustable tables which can be altered to suit visitors’ needs.
    • A packed lunch area is available for visitors who prefer to bring their own food.
    • Telephone Bookings Line: 0191 243 8223.