You are on Opening Times (1867 Café, Bar and Box Office). Skip to the next section.

Opening Times (1867 Café, Bar and Box Office)

• Monday 10:00 - 15:00.
• Tuesday 10:00 - 15:00.
• Wednesday 10:00 - 15:00.
• Thursday 10:00 - 15:00.
• Friday 10:00 - 15:00.
• Saturday Closed.
• Sunday Closed.

Collapse all Expand all

• Comments View
  • The opening times for performences depend on the production taking place.
  • Please contact the theatre for further details.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in Newcastle Upon Tyne.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Newcastle.

Collapse all Expand all

• Comments View
  • The nearest Tyne and Wear Metro station is Newcastle Central.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

Collapse all Expand all

• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Grainger Town Car Park.
  • The car park is located off Waterloo Street.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 250cm x 700cm (8ft 2in x 22ft 12in).
  • On street Blue Badge parking is located on Westgate Road and Cross Street.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • The dimensions of the standard marked parking bays are 250cm x 400cm (8ft 2in x 13ft 1in).
  • Standard marked parking bays are located on Westgate Road.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There are double yellow lines in front of the venue which can be used for parking by Blue Badge holders for up to 3 hours.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 176cm (5ft 9in).

Collapse all Expand all

• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 176cm (5ft 9in).
• Comments View
  • There are two identical entrance doors here, with a step to the left set, and a ramp to the right set.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• There is a/are step(s) to access this area/service.

Collapse all Expand all

• Comments View
  • There is 1 deep step to the entrance that is on the left.

You are on Counter (Tuck Shop). Skip to the next section.

Counter (Tuck Shop)

• The counter is 7m (7yd 1ft) from the main entrance.
• There is not level access to the counter from the entrance.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 118cm (3ft 10in).
• There is not a lowered section.
• There is not a hearing assistance system.
• Lighting levels are moderate to good.

You are on Level Change (Tuck Shop). Skip to the next section.

Level Change (Tuck Shop)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located immediately beyond the entrance.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.
• This venue does play background music.
• Music is played during performances only.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are moderate to good.

You are on Level Change (Inside Access). Skip to the next section.

Level Change (Inside Access)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located between the bar and theatre.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on the left going up.
• The width of the ramp/slope is 110cm (3ft 7in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located adjacent to the ramp.
• There is/are 3 step(s) to the area/service.
• The lighting levels at the step(s) are good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up the step(s).
• The ramp/slope does bypass the step(s).

Collapse all Expand all

• Comments View
  • There are various sets of steps and ramps throughout the building.

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G-1-2-3.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • There is a landing.
  • The lighting levels are moderate to good.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are upper levels of the theatre.
• Comments View
  • There are additional bar areas and standard male and female toilets located on the other floors.

You are on Theatre. Skip to the next section.

Theatre

• There are designated spaces for wheelchair users.
• Designated seating is located in at the front of the auditorium.
• Wheelchairs are left with you.
• A companion may sit with you.
• Companions sit behind or beside the patron.
• It is 30m (32yd 2ft) from the designated seating area to the nearest accessible toilet.
• This venue does provide audio described performances.
• There is a hearing assistance system.
• The hearing assistance system is a fixed loop.
• Staff are trained to use the hearing assistance system.
• A deposit is not required for the hearing assistance system.
• The rows suitable for hearing assistance systems are at the front of the stalls.
• The hearing assistance system was not tested at the time of the survey.
• There is not a wheelchair to borrow.
• Concessions are available.
• Assistance dogs are allowed in the auditorium.

You are on Restaurant Bar Internal. Skip to the next section.

Restaurant Bar Internal

• The following information is for the bar.
• Once inside, there is level access to the service.
• Food is not available from the bar.
• Full table service is not available.
• Food or drinks are ordered from the counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the service counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 7m (7yd 1ft) from the bar entrance.
• The distance between the floor and the lowest table is 68cm (2ft 3in).
• The distance between the floor and the highest table is 100cm (3ft 3in).
• The type of food served here is Ice cream and cold snacks.

You are on Toilet with Adaptations (Rear of Stalls - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Rear of Stalls - Left Hand Transfer)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 28m (30yd 1ft) from the main entrance.
  • This accessible toilet is located at the rear of the stalls part of the auditorium.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 240cm x 190cm (7ft 10in x 6ft 3in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 170cm (5ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and open waste paper bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 161cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 105cm (3ft 5in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high visual contrast between the internal door and wall.
  • There is a low colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a low colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the toilet with adaptations.
  • The height of the baby change table once extended is 94cm (3ft 1in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located at the rear of the bar.
  • The shared toilet(s) is/are approximately 32m (34yd 2ft) from the main entrance.
  • Inside the venue, there is not level access to the shared toilet(s).
  • Lighting levels in the shared toilets are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the standard shared toilets.
  • The height of the baby change table once extended is 100cm (3ft 3in).
  • Inside the venue, there is not level access to the baby change facility.
• Comments View
  • There are additional standard male and female toilets on all of the other floors.

You are on Level Change (Standard Toilets). Skip to the next section.

Level Change (Standard Toilets)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading down to the toilets.
• There is/are 10 step(s) to the area/service.
• The lighting levels at the step(s) are good.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).

You are on Outside Access (1867 Café, Bar and Box Office). Skip to the next section.

Outside Access (1867 Café, Bar and Box Office)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located to the front right of the 1867 café.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 114cm.

You are on Reception (Box Office). Skip to the next section.

Reception (Box Office)

• The desk/counter is 8m (8yd 2ft) from the Café 1867 entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are good.
• There is not a hearing assistance system.

Collapse all Expand all

• Comments View
  • The box office is now part of the 1867 café, and uses the same counter as the café.

You are on Eating and Drinking (1867 Café and Bar). Skip to the next section.

Eating and Drinking (1867 Café and Bar)

• The following information is for the café/bar.
• The café/bar is located at the front of the theatre to the right of the main entrance.
• The bar does serve food.
• Full table service is available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the 1867 café entrance.
• The standard height for tables is 68cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cups are available.
• Drinking straws are available.

You are on Lift (Platform). Skip to the next section.

Lift (Platform)

• There is a lift for public use.
• The lift is located at the rear of 1867 café.
• The lift is a platform lift.
• The floors which are accessible by this lift are G, 1 and 2.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 10m (10yd 2ft) from the 1867 café entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 100cm (3ft 3in).
• The dimensions of the lift are 110cm x 151cm (3ft 7in x 4ft 11in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Stairs (1867 Café to Level 2). Skip to the next section.

Stairs (1867 Café to Level 2)

• The stairs surveyed are located at the rear of the café to the right of the counter.
• G, 2 can be accessed by these stairs.
• There are 20+ steps between floors which are clearly marked and have a handrail on the right going up.

You are on Lift (Chairlift 1867 Café to Internal Bar). Skip to the next section.

Lift (Chairlift 1867 Café to Internal Bar)

• There is a lift for public use.
• The lift is located at the rear of the 1867 café.
• The lift is a chair stair lift.
• The floors which are accessible by this lift are G, LG.
• The platform lift accesses a small level change.
• The lift is approximately 10m (10yd 2ft) from the 1867 café entrance.
• Staff do not need to be notified for use of the lift.
• The lighting level in the lift is moderate to good.

You are on Level Change (Café 1867 to Internal Bar). Skip to the next section.

Level Change (Café 1867 to Internal Bar)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located at the rear of the 1867 café.
• There is/are 4 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up the step(s).

You are on Entrance (Entrance to Internal Bar from 1867 Café). Skip to the next section.

Entrance (Entrance to Internal Bar from 1867 Café)

• This information is for the entrance located at the rear of the 1867 café.

Collapse all Expand all

• Entrance View
  • There is ramped/sloped or stepped access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 144cm.
• Ramp/Slope View
  • The ramp/slope is located beyond the door.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is portable.
  • There is not a/are not handrail(s) at the ramp.
  • The lighting levels at the ramp/slope are moderate to good.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located beyond the door.
  • There is/are 1 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 12cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are moderate to good.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.