Access Guide

Search Access Guide

Overview

About View
- View information on opening times
Parking and Public Transport View
- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Churchill Square Shopping Centre - Green Car Park.
- View information on Churchill Square Shopping Centre - Green Car Park (opens new tab) .
- The nearest train station is Brighton.
- The nearest bus station is Churchill Square.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
Getting In and Around View
- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- There are no toilet facilities.
Getting Help and Assistance View
- There is seating available.
- There is a fixed hearing assistance system.
- Documents are available in the following formats: large print (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Facilities/services include: Wi-Fi and phone charging points.

Public Car Parks View
- There is a public car park located on the Upper Mall level of Churchill Square Shopping Centre.
- The name of the car park is Churchill Square Shopping Centre - Green Car Park.
- Designated Blue Badge parking bays are available in the car park.

This entrance is located on the Upper Mall level of the Churchill Square Shopping Centre, to the left as you face the store.
The entrance area is clearly signed.
There is step-free level access at the entrance.
There is an opening without doors.
The width of the opening is 407cm.

There is step-free level access throughout all areas.
The majority of main aisle widths are between 120cm - 150cm.
The majority of product aisle widths are under 120cm.
The flooring is shiny and patterned.
There is a low visual contrast between the shelving and floor in the majority of walkways.
There is background noise.
Signage is not provided.
Seating available on this floor includes: stools.
Customers can obtain online items from the checkouts.
Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

The fitting room surveyed is located in the centre of the store, to the rear of Victoria's Secret PINK.
The fitting room surveyed is for any gender.
The distance from the Victoria's Secret PINK entrance is 18m.
The most accessible route to the fitting room has step-free level access.
There is step-free level access into the fitting room.
The door opens inwards and has a high visual contrast.
The width of the opening is 70cm.
Internally the door has a high visual contrast.
The following is available in the fitting room: a stool, an assistance bell, a mirror and a coat hook.
Lighting levels were low at the time of the survey.

The checkout area is located to the rear of the store.
There is step-free level access to the checkout area.
The venue has standard checkouts and a designated accessible till point.
The designated accessible till point is located on the left side of the checkouts.
If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
The designated accessible till point has a knee recess and a lowered counter.
The queue width for the main checkouts is at least 150cm and there is no need to turn.
The height of the payment counter is 120cm.
There is a lowered section at the counter.
The height of the lowered section is 77cm.
The counter has a television which may affect the ability of someone to lip read.
There is a clearly signed fixed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
Lighting levels were low at the time of the survey.