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Victoria's Secret and Victoria's Secret PINK, Grafton Street, Dublin

28- 29 Grafton Street, Dublin, Ireland, D02 C953

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Access Guide

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Overview

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located on Clarendon Street.
    • The name of the car park is Grafton Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located at the front of the building, on Grafton Street.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 171cm.
  • The doors have a medium visual contrast.

Shop Floor (Lingerie/Beauty - Ground Floor)

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 120cm - 150cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • The flooring is shiny and patterned.
  • The visual contrast between the shelving and floor varies between low and high.
  • All of the walls have a reflective finish.
  • There is background noise.
  • Signage is not provided.
  • Lighting levels vary due to the use of large glazed walls.

Fitting Room with Adaptations (Ground Floor)

  • Access View
    • The fitting room surveyed is located to the left, towards the rear of the shop floor.
    • The fitting room surveyed is female only.
    • The distance from the main entrance is 40m.
    • The most accessible route to the fitting room has step-free level access.
    • There is step-free level access into the fitting room.
    • There is written text signage for the fitting room.
    • The door opens outwards and has a medium visual contrast.
    • The width of the opening is 86cm.
    • Internally the door has a high visual contrast.
    • There is a twist lock.
  • Dimensions and Features View
    • The dimensions of the fitting room are 192cm (width) x 238cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There are no wall mounted grab rails.
    • There is a seated bench available.
    • The seat/chair is 48cm from the floor.
    • There is an assistance bell at a suitable height for a wheelchair user.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There are no coat hooks.
    • The walls and floor have a low visual contrast.
    • Lighting levels were low at the time of the survey.

Standard Fitting Room (Ground Floor)

  • The fitting room surveyed is located on the ground floor, to the left about half way to the rear of the store.
  • The distance from the main entrance is 30m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • The door opens inwards and has a high visual contrast.
  • The width of the opening is 71cm.
  • Internally the door has a high visual contrast.
  • The following is available in the fitting room: a chair and a mirror.
  • Lighting levels were even at the time of the survey.

Checkouts (Ground Floor)

  • The checkout area is located on the right, halfway along the shop floor.
  • There is step-free level access to the checkout area.
  • The venue has a payment counter.
  • The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is under 150cm.
  • The height of the payment counter is 96cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 73cm.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • Lighting levels were low at the time of the survey.

Lift

  • The lift surveyed is located towards the rear of the shop floor.
  • The distance from the main entrance is 45m.
  • The most accessible route to the lift has step-free level access.
  • The first floor, ground floor, and lower ground lower are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 91cm.
  • The internal dimensions of the lift are 110cm (width) x 140cm (depth).
  • The internal lift control buttons have tactile markings and a medium visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.

Stairs

  • The stairs surveyed are located at the rear of the shop floor.
  • The lower ground floor, ground floor, and first floor can be accessed by these stairs.
  • There are 20 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels vary due to the size of the space.

Shop Floor (Pink - Lingerie/Womenswear Lower Ground Floor)

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 120cm - 150cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Some flooring is shiny.
  • There is a high visual contrast between the shelving and floor throughout this area.
  • There is background noise.
  • Signage is not provided.
  • Lighting levels vary due to the size of the space.

Fitting Room with Adaptations (Pink - Lower Ground Floor)

  • Access View
    • The fitting room surveyed is located straight ahead from the lift.
    • The fitting room surveyed is female only.
    • The distance from the lift is 25m.
    • The most accessible route to the fitting room has step-free level access.
    • There is step-free level access into the fitting room.
    • There is written text signage for the fitting room.
    • The door opens outwards and has a high visual contrast.
    • The width of the opening is 89cm.
    • Internally the door has a high visual contrast.
    • There is a twist lock.
  • Dimensions and Features View
    • The dimensions of the fitting room are 212cm (width) x 158cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There are no wall mounted grab rails.
    • There is a chair available.
    • The seat/chair is 48cm from the floor.
    • There is an assistance bell at a suitable height for a wheelchair user.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Standard Fitting Room (Pink - Lower Ground Floor)

  • The fitting room surveyed is located on the lower ground floor.
  • The fitting room surveyed is female only.
  • The distance from the lift is 25m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • The door opens inwards and has a high visual contrast.
  • The width of the opening is 85cm.
  • Internally the door has a high visual contrast.
  • The following is available in the fitting room: a chair and a mirror.
  • Lighting levels were even at the time of the survey.

Checkouts (Pink - Lower Ground Floor)

  • The checkout area is located to the rear of the shop floor.
  • There is step-free level access to the checkout area.
  • The venue has a payment counter.
  • The height of the payment counter is 85cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 73cm.
  • The counter has a television which may affect the ability of someone to lip read.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • Lighting levels were low at the time of the survey.

Shop Floor (Lingerie/Beauty - First Floor)

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 120cm - 150cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • The flooring is shiny and patterned.
  • The visual contrast between the shelving and floor varies between low and high.
  • All of the walls have a reflective finish.
  • There is background noise.
  • Signage is not provided.
  • Seating available on this floor includes: benches.
  • Lighting levels vary due to the size of the space.

Fitting Room with Adaptations (First Floor)

  • Access View
    • The fitting room surveyed is located straight ahead from the lift.
    • The fitting room surveyed is female only.
    • The distance from the lift is 10m.
    • The most accessible route to the fitting room has step-free level access.
    • There is step-free level access into the fitting room.
    • There is written text signage for the fitting room.
    • The door opens outwards and has a high visual contrast.
    • The width of the opening is 85cm.
    • Internally the door has a high visual contrast.
    • There is a twist lock.
  • Dimensions and Features View
    • The dimensions of the fitting room are 197cm (width) x 240cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There are no wall mounted grab rails.
    • There is a seated bench available.
    • The seat/chair is 48cm from the floor.
    • There is an assistance bell at a suitable height for a wheelchair user.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There are no coat hooks.
    • The walls and floor have a low visual contrast.
    • Lighting levels were low at the time of the survey.