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Victoria's Secret and Victoria's Secret PINK, INTU Milton Keynes

Unit 153-156 Midsummer Arcades, 67 Midsummer Place, Buckinghamshire, MK9 3GB

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Access Guide

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Overview

Parking

  • Public Car Parks View
    • There is a public car park located on Saxton Gate road.
    • The name of the car park is Midsummer Place.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located at the front of the shop.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an opening without doors.
  • The width of the opening is 474cm.

Shop Floor

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 120cm - 150cm.
  • The majority of product aisle widths are between 150cm - 180cm.
  • The flooring is shiny.
  • The visual contrast between the shelving and floor varies between low and high.
  • Some of the walls have a reflective finish.
  • There is background noise.
  • Signage is not provided.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable.

Fitting Room with Adaptations

  • Access View
    • The fitting room surveyed is located at the rear left of the shop.
    • The fitting room surveyed is for any gender.
    • The distance from the entrance is 11m.
    • The most accessible route to the fitting room has step-free level access.
    • There is step-free level access into the fitting room.
    • There is written text signage for the fitting room.
    • The door opens inwards and has a high visual contrast.
    • The width of the opening is 86cm.
    • Internally the door has a high visual contrast.
    • There is no lock.
  • Dimensions and Features View
    • The dimensions of the fitting room are 285cm (width) x 197cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There are no wall mounted grab rails.
    • There is a seated bench available.
    • The seat/chair is 57cm from the floor.
    • There is an assistance bell at a suitable height for a wheelchair user.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There are multiple coat hooks.
    • The coat hooks are 122cm and 152cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Standard Fitting Room

  • The fitting room surveyed is located at the rear left of the shop.
  • The fitting room surveyed is for any gender.
  • The distance from the entrance is 11m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • The door opens inwards and has a high visual contrast.
  • Internally the door has a high visual contrast.
  • Lighting levels were even at the time of the survey.

Checkouts

  • The checkout area is located at the rear of the shop.
  • There is step-free level access to the checkout area.
  • The venue has a payment counter.
  • Payment Counter View
    • The counter surveyed was at the rear of the Victoria secret shop.
    • Signage is not provided for the counter.
    • The queue width is between 120cm and 150cm and there is no need to turn.
    • The payment counter has patterned/distracting backgrounds.
    • The height of the payment counter is 98cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 77cm.
    • The card payment machine is portable.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels were low at the time of the survey.
    • Lighting levels are adjustable.