Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is the Lakeside Shopping Centre Car Park.
- The nearest train station is Chafford Hundred.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include narrow aisles.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located at Lakeside Shopping Centre.
- The name of the car park is Lakeside Shopping Centre Car Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance (Victoria's Secret)
- This entrance is located on the second floor of the Lakeside Shopping Centre.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an opening without doors.
- The width of the opening is 310cm.
Entrance (Victoria's Secret - PINK)
- This entrance is located on the second floor of the Lakeside Shopping Centre.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an opening without doors.
- The width of the opening is 360cm.
Shop Floor
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some flooring is shiny and patterned.
- The visual contrast between the shelving and floor varies between low and high.
- There is background noise.
- Signage is not provided.
- Seating available on this floor includes: stools.
- Customers can obtain online items from the checkout.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable in some areas.
Standard Fitting Room
- The fitting room surveyed is located at the rear of the store.
- The fitting room surveyed is for any gender.
- The distance from the Victoria's Secret entrance is 16m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- The door opens inwards and has a high visual contrast.
- The width of the opening is 87cm.
- Internally the door has a low visual contrast.
- The following is available in the fitting room: an assistance bell, a mirror, a coat hook and a bench seat.
- Lighting levels were even at the time of the survey.
Checkouts
- The checkout area is located in the far right corner of the store.
- There is step-free level access to the checkout area.
- The venue has a payment counter.
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Payment Counter
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- The counter surveyed was the payment counter.
- Signage is not provided for the counter.
- The queue width is under 120cm and the width at each turn is under 150cm.
- The payment counter has patterned/distracting backgrounds.
- The height of the payment counter is 98cm.
- There is a lowered section at the counter.
- The height of the lowered section is 76cm.
- The card payment machine is portable.
- There is not a hearing assistance system.
- Lighting levels were low at the time of the survey.
- Lighting levels are adjustable.
