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Victoria's Secret, Cribbs Causeway, Bristol

Unit 122 (UR22), Upper Level The Mall at Cribbs Causeway, Bristol, BS34 5DG

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Access Guide

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Overview

Parking

  • Car Park View
    • The car park is located outside Cribbs Causeway Mall.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 360cm (width) x 490cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 125cm.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance

  • This entrance is located at the front of the store.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an opening without doors.
  • The minimum width between the security barriers is 210cm.

Shop Floor

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 150cm - 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • The flooring is shiny.
  • The visual contrast between the shelving and floor varies between low and high.
  • There is background noise.
  • Signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available on this floor includes: stools.
  • Customers can obtain online items from the checkouts.
  • Lighting levels were even at the time of the survey.

Fitting Room with Adaptations

  • Access View
    • The fitting room surveyed is located at the rear right of the store.
    • The fitting room surveyed is female only.
    • The distance from the entrance is 45m.
    • The most accessible route to the fitting room has step-free level access.
    • There is step-free level access into the fitting room.
    • There is no signage for the fitting room.
    • The door opens outwards and has a low visual contrast.
    • The width of the opening is 85cm.
    • Internally the door has a low visual contrast.
    • There is a locking handle.
  • Dimensions and Features View
    • The dimensions of the fitting room are 200cm (width) x 240cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • Wall mounted grab rails are available.
    • The grab rails have a high visual contrast.
    • The dropdown rails have a high visual contrast.
    • There is a seated bench available.
    • The seat/chair is 48cm from the floor.
    • There is an assistance bell at a suitable height for a wheelchair user.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is one coat hook.
    • The coat hook is 122cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Checkouts

  • The checkout area is located at the rear of the store.
  • There is step-free level access to the checkout area.
  • The venue has a payment counter.
  • The designated accessible till point has a portable payment machine and a hearing assistance system.
  • The queue width for the main checkouts is at least 150cm and there is no need to turn.
  • The height of the payment counter is 106cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • Lighting levels were even at the time of the survey.

Standard Fitting Room

  • The fitting room surveyed is located at the rear right of the store.
  • The fitting room surveyed is female only.
  • The distance from the entrance is 40m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • The door opens inwards and has a low visual contrast.
  • The width of the opening is 85cm.
  • Internally the door has a low visual contrast.
  • The following is available in the fitting room: a stool, a mirror and a coat hook.
  • Lighting levels were even at the time of the survey.