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Greenfields Centre - Summers View Annexe

Furlong Road, Tunstall, Stoke-on-Trent, Staffordshire, ST6 5UD

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Access Guide

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Getting Here (Greenfields Centre)

Getting Help and Assistance

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request and audio on request.
  • There is a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are not available.
  • There is not a/are not hearing assistance system(s) available.
  • Home visits services are not available.

Parking (Greenfields Centre)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 238cm x 494cm (7ft 10in x 16ft 2in).
    • The nearest Blue Badge bay is 15m (16yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 17m (18yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is concrete.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located to the right of the building.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 118cm (3ft 10in).
    • There is an intercom.
    • The height of the intercom is 118cm (3ft 10in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 115cm (3ft 9in).
    • There is a door release button when exiting.
    • The height of the door release button is 97cm (3ft 2in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 87cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 79cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the right going up the ramp.
    • The width of the ramp is 126cm.

Reception (Main Reception)

  • Reception View
    • The reception point is located to the right as you enter via the main entrance.
    • The reception point is approximately 2m (2yd 7in) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is carpet.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • The seats do not have armrests.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are good.

Entrance (Greenfield Centre)

  • Entrance Details View
    • This information is for the entrance located opposite the main reception.
    • The entrance area/door is not clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) may be difficult to open.
    • The width of the door opening is 80cm.

Entrance (Ward)

  • Entrance Details View
    • This information is for the entrance located to the left of the ward reception.
    • The entrance area/door is not clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 115cm (3ft 9in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 77cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) may be difficult to open.
    • The width of the door opening is 92cm.

Ward

  • Ward Information View
    • This is a/an Rehabilitation ward.
    • This is a shared ward.
    • There is/are 10 side room(s) available.
    • There is/are 10 bed(s) on this ward in total.
  • Ward Access View
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
  • Relatives' Room View
    • There is not a relatives' room for the ward.
  • Example Side Room View
    • There are multiple side rooms available with accessible ensuites.
    • The side room surveyed does have an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does not have a ceiling track hoist.
    • There is room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is available.
    • The visual contrast between the walls and the floor in the side room is high.
    • The lighting levels in the side room are low to moderate.
    • The width of the door opening into the ensuite is over 75cm.
    • There is not a clear unobstructed turning space within the ensuite.
    • The fixtures/facilities available in the ensuite include; a wheel in shower.
    • The visual contrast between the walls and the floor in the ensuite is high.
    • The lighting levels in the ensuite are good.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is not available on the ward.
    • There are not accessible washroom facilities for patients on the ward.
    • There are accessible toilet facilities for patients on the ward.
    • Toilets suitable for ambulant disabled patients are available on the ward.
  • Visitor Facilities View
    • There are accessible toilet facilities on the ward for visitors.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located within the Greenfield Centre.
  • Visiting Times View
    • There are no set visiting times, please contact the ward in advance.

Kitchen

  • The kitchen is located to the right as you enter via the ward entrance.
  • There is step-free access to the kitchen.
  • There is a/are door(s) to access the kitchen.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are not push pad activated.
  • The door(s) is/are single width.
  • The door may be difficult for some to open.
  • The width of the door opening is 101cm.
  • There is ample room for a wheelchair user to manoeuvre within the kitchen.
  • The height of the work surfaces are 90cm (2ft 11in).
  • There is not a dual height refreshment counter.
  • There is not a work surface with a clear knee recess.
  • There is not a height adjustable work surface.
  • The type of flooring in this area is vinyl.
  • There are chairs with armrests within the kitchen.
  • Tables are not permanently fixed.
  • Chairs are not permanently fixed.
  • The standard height for tables is 77cm.
  • Vending machines are not available.
  • The vending machine controls are not within 120cm (4ft) from floor level.
  • Plastic/takeaway cups are not available.
  • Drinking straws are available.
  • Lighting levels are good.

Washroom (En Suite)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 1 washroom(s) of this type in the ward.
    • The washroom surveyed is located within a side room.
    • The washroom surveyed is approximately 27m from the ward entrance.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is shared.
    • There is no additional signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are heavy to open.
    • The width of the door opening is 74cm (2ft 5in).
    • The dimensions of the washroom are 385cm x 140cm (12ft 8in x 4ft 7in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is not an emergency pull cord alarm.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 84cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 106cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 152cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 52cm (1ft 8in).
    • The toilet has a wall which can act as a back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 181cm.
    • There is a flush on the transfer side.
    • There is no dropdown rail for the toilet.
    • There are no wall-mounted grab rails for the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The height of the toilet roll holder is 85cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head height is fixed.
    • The height of the shower head is 210cm (6ft 11in).
    • The shower control type is twist/turn.
    • There is no seat for the shower.
    • There are wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The visual contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is high.
    • The toilet seat visual contrast is low.
    • The visual contrast between the shower wall-mounted grab rails and wall is low.
    • The visual contrast between the washroom floor and walls is low.
    • Lighting levels are good.

Toilet with Adaptations (Transfer Both Sides)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the left of the ward, within the main corridor.
    • This accessible toilet is approximately 21m (22yd 2ft) from the ward entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The key can be obtained from a member of staff.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • The visual contrast between the external door and wall is medium.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 89cm (2ft 11in).
    • The visual contrast between the internal door and wall is medium.
    • The door has a horizontal grab rail.
    • The visual contrast between the horizontal grab rail and internal door is low.
  • Toilet Features View
    • The dimensions of the accessible toilet are 246cm x 157cm (8ft 1in x 5ft 2in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space on the left is 98cm.
    • The lateral transfer space on the right is 98cm.
    • The transfer space is obstructed by a female sanitary bin and storage items.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There are dropdown rails on both sides of the toilet.
    • The visual contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • The visual contrast between the wall-mounted grab rail(s) and wall is high.
    • The visual contrast between the walls and floor is high.
    • There is not an emergency alarm.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat visual contrast is low.
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The visual contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 97cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 90cm (2ft 11in).
    • The visual contrast between the towel dispenser and the wall is medium.
    • There is not a hand dryer.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located within the Greenfield Centre.

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