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Harplands Hospital - Assessment and Treatment Ward

Harplands Hospital, Hilton Road, Stoke-on-Trent, Staffordshire, ST4 6TH

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Access Guide

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Getting Here (Harplands Hospital)

  • By Road View
    • Harplands Hospital is located off Hilton Road, to the south of Newcastle-under-Lyme and to the west of Stoke-on-Trent.
      Harplands Hospital is accessed from Newcastle-under-Lyme town centre via the A34 and Stoke-on-Trent town centre via the A52.
    • Both standard and Blue Badge parking is available for staff and visitors.
      There is no charge for parking at the Harplands Hospital site if you register your vehicle onto one of the touch screens located around the hospital.
      This must be done each day that you park on this site.
      .
  • By Bus View
    • The nearest bus stop is 'Hospital Gates' located on Hilton Road.
      The 9 Yellow and 22 services stop here.
  • By Train View
    • The nearest train station is Stoke-on-Trent.
      The station is located approximately 1.9 miles from the hospital.
  • Useful Links View

Getting Help and Assistance (Harplands Hospital)

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • An assistance dog toilet area can be provided onsite.
  • There is a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are available.
  • Home visits are available for some services.

Parking (Assessment and Treatment Ward Parking)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the Assessment and Treatment Ward.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 229cm x 479cm (7ft 6in x 15ft 9in).
    • The nearest Blue Badge bay is 10m (10yd 2ft) from the Assessment and Treatment Ward main entrance.
    • The furthest Blue Badge bay is 15m (16yd 1ft) from the Assessment and Treatment Ward main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Hilton Road - Stoke-on-Trent car park.
    • The car park is located along Hilton Road.
    • There is a/are Blue Badge parking bay(s) available within the car park.
    • Please click here for more information on parking.
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building, to the right.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 127cm (4ft 2in).
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 120cm (3ft 11in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 85cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 85cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.

Outside Access (Accessible Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building, to the left.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 120cm (3ft 11in).
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 120cm (3ft 11in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 85cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 89cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.

Ward (Assessment and Treatment Ward)

  • Ward Information View
    • This is a/an learning difficulties ward.
    • This is a shared ward.
    • There is/are 6 side room(s) available.
    • There is/are 6 bed(s) on this ward in total.
  • Ward Access View
    • There is level access throughout the ward.
    • There is no clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are varied.
  • Relatives' Room View
    • There is not a relatives' room for the ward.
  • Example Side Room View
    • There are multiple side rooms available with accessible ensuites.
    • The side room surveyed does not have an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does not have a ceiling track hoist.
    • There is room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is not available.
    • The visual contrast between the walls and the floor in the side room is high.
    • The lighting levels in the side room are good.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is not available on the ward.
    • There are not accessible washroom facilities for patients on the ward.
    • There are not accessible toilet facilities for patients on the ward.
    • There are washrooms suitable for ambulant disabled patients available on the ward.
    • Toilets suitable for ambulant disabled patients are available on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located within the hospital main reception lobby.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located within the hospital main reception lobby.
  • Visiting Times View
    • There are no set visiting times, please contact the ward in advance.

Day Room / Lounge Area

  • There is a day room/lounge area.
  • The day room/lounge area is approximately 5m from the accessible entrance.
  • There is level access into the day room/lounge area.
  • The day room/lounge area is always open.
  • There is a/are door(s) into the day room/lounge area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 85cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to manoeuvre.
  • There are sofas only.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • The distance between the floor and the lowest table is 65cm (2ft 2in).
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • There is a television.
  • Subtitles are not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Eating and Drinking (Dining Room)

  • Location and Access View
    • The following information is for the lounge.
    • The lounge is located along the main ward corridor.
    • There is step-free access to the lounge.
    • For access there is a single manual door which may be difficult to open.
  • Service and Menus View
    • Staff can bring food and/or drinks to tables.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 75cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • The type of flooring in this area is laminate.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
    • Lighting levels can be adjusted by a member of staff upon request.

Washroom (Shower and Toilet)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 2 washroom(s) of this type in the ward.
    • There is/are also 2 washroom(s) which has/have a bath, a toilet and a wash basin.
    • The washroom surveyed is located at the end of the corridor to the left as you enter the venue.
    • The washroom surveyed is approximately 10m from the accessible entrance.
    • There is step free access to the washroom surveyed once inside the building.
    • This washroom is shared.
    • There is no additional signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are heavy to open.
    • The width of the door opening is 87cm (2ft 10in).
    • The dimensions of the washroom are 201cm x 344cm (6ft 7in x 11ft 3in).
    • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is not an emergency pull cord alarm.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is not a mirror.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 84cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is push. It is not a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 103cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 134cm.
    • There is not a hand dryer.
    • Disposal facilities are not available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The cistern is close coupled and can act as a back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space on the left is 126cm.
    • The lateral transfer space on the right is 160cm.
    • There is a flush on the transfer side.
    • There is a dropdown rail on the transfer side.
    • There are no wall-mounted grab rails for the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 75cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is hand held.
    • The shower control type is twist/turn.
    • There is no seat for the shower.
    • There are wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The visual contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is high.
    • The visual contrast between the dropdown rail(s) and wall is low.
    • The toilet seat visual contrast is low.
    • The visual contrast between the shower wall-mounted grab rails and wall is low.
    • The visual contrast between the washroom floor and walls is high.
    • Lighting levels are good.

Washroom (Bath and Toilet)

  • Washroom Details View
    • The washroom surveyed has a bath, a toilet and a wash basin.
    • There is/are 2 washroom(s) of this type in the ward.
    • There is/are also 2 washroom(s) which has/have a wheel in shower, a toilet and a wash basin.
    • The washroom surveyed is located at the end of the corridor to the left as you enter the venue.
    • The washroom surveyed is approximately 10m from the accessible entrance.
    • There is step free access to the washroom surveyed once inside the building.
    • This washroom is shared.
    • There is no additional signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are heavy to open.
    • The width of the door opening is 87cm (2ft 10in).
    • The dimensions of the washroom are 202cm x 345cm (6ft 8in x 11ft 4in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is not an emergency pull cord alarm.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is not a mirror.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 84cm.
    • As you face the wash basin the wall-mounted grab rails are on the right.
    • The tap type is push. It is not a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 106cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 120cm.
    • There is not a hand dryer.
    • Disposal facilities are not available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 41cm (1ft 4in).
    • The toilet has a covered cistern which can act as a back rest.
    • There is not a lateral transfer space.
    • There is a flush, however it is not on the transfer side.
    • There is no dropdown rail for the toilet.
    • There are no wall-mounted grab rails for the toilet.
    • There is not a toilet roll holder.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Bath Details View
    • There is a bath.
    • The height of the side of the bath from floor level is 56cm (1ft 10in).
    • The bath is not height adjustable.
    • The bath tap type is lever. It is a mixer tap.
    • There is not a shower over/for the bath.
    • There are not wall-mounted grab rails available for the bath.
    • A bath hoist is not available.
  • Colour Contrast and Lighting View
    • The visual contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is high.
    • The toilet seat visual contrast is low.
    • The visual contrast between the washroom floor and walls is high.
    • Lighting levels are good.

Location of Toilet / Changing Facilities

  • Accessible toilet facilities are located on level 2, to the left as you enter the main entrance and also next to lift 2. There is also an accessible toilet on level 0.
  • Female and male standard toilet facilities are located on level 2 to the left as you enter via the main entrance.
  • Parent and baby changing facilities are located on level 2, in the accessible toilet, to the left as you enter via the main entrance.

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