Access Guide
Introduction
- Eatwell is located in the Blue Zone, on the ground floor of the Maternity Building, N1 area.
Getting To The Hospital
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By Road
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- Nottingham City Hospital is located in the North of the city.
From the M1 leave at Junction 26 to take the A610 towards the city centre.
Join the A6514 heading North, follow the road, and the entrance to the hospital will be on the left at the roundabout. - There are several open air car parks situated around the site.
Some of which are specifically for staff or Blue Badge holders only.
- Nottingham City Hospital is located in the North of the city.
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By Bus
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- There are several bus services run by Nottingham City Transport that stop at the site.
There is a Medilink Bus that runs from Phoenix Park, Hucknall Tram, Queen’s Drive Park and Ride or QMC. - There is an onsite bus stop.
- There are bus stops located off Hucknall and Valley Road.
- The bus stops are sheltered, and the majority have fixed seating.
- The route from the bus stops to the hospital buildings are via tarmac paths, some of which are uneven.
There are road crossings, which have dropped kerbs, with most having tactile paving.
- There are several bus services run by Nottingham City Transport that stop at the site.
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By Train
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- Bulwell Station is the closest station to the hospital and is approximately 1.2 miles or 1.9km from the hospital.
Nottingham Station is approximately 4 miles or 6.4km from the hospital.
Services which stop at the station are Cross Country, East Midlands and Northern Rail.
- Bulwell Station is the closest station to the hospital and is approximately 1.2 miles or 1.9km from the hospital.
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By Tram
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- There is not a tram stop on site however, you can use the tram to get to Wilkinson Street and then connect with the free Medilink Bus to City Hospital.
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Useful Links
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- For information on travelling by car and parking at City Hospital please follow the link.
- To view the web page described above click here (opens in new tab).
- For information on buses in Nottingham (Nottingham City Transport) please follow the link.
- To view the web page described above click here (opens in new tab).
- For detailed information on Nottingham Station (National Rail) please follow the link.
- To view the web page described above click here (opens in new tab).
- For information on trams in Nottingham (Nottingham Express Transit) please follow the link.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located in the Green Zone on the ground floor, S6 area.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 052 1195.
- The email address for the Patient Advice and Liaison Service (PALS) is PALS@nuh.nhs.uk.
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found throughout the hospital and at the entrances to the hospital.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
- There is an assistance dog toilet or toileting area on the hospital site.
- The assistance dog toilet or toileting area is located left hand side of the Trust HQ building.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
- To obtain mobility aids please contact a nurse/doctor.
- There is a Changing Places facility at this hospital which is located in area P3 of the Physiotherapy Corridor.
- Useful Links View
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Comments
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- For PALS there is also an SMS contact for Deaf/Deafened/Hard of Hearing - 07812 270 003.
Hospital Parking (Blue Entrance Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located directly outside the Blue maternity entrance, accessed via North Road.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- There is a touchscreen at the barrier.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac and block paving.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 2 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 210cm x 470cm.
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located to the left of the Blue entrance.
- There is not a dropped kerb from the drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park and throughout the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is not free for Blue Badge holders.
- Payment machines are located close to the Blue Badge parking bays.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are level changes with no dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 19m (20yd 2ft) from the Blue entrance.
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Comments
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- Access to the 2 Blue Badge bays is to the right of the Blue car park entrance and leads to the Blue entrance (maternity).
Outside Access (Blue Entrance - Maternity)
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Entrance Details
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- This information is for the entrance located in the Blue Zone, N1 area, to the West of the hospital, accessed via North Road.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 125cm (4ft 1in).
- There is not a door release button when exiting.
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 166cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 164cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located leading to the entrance.
- The ramp/slope gradient is slight.
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Comments
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- There is a face mask dispenser next to the hand sanitiser on the left of the second entrance door (photograph 5).
- This is at a height of 130cm.
Opening Times
- Monday 08:00 - 20:00.
- Tuesday 08:00 - 20:00.
- Wednesday 08:00 - 20:00.
- Thursday 08:00 - 20:00.
- Friday 08:00 - 20:00.
- Saturday 10:00 - 20:00.
- Sunday 10:00 - 20:00.
Outside Access (Shop Entrance)
- This information is for the entrance located in the Blue Zone, on the ground floor of the Maternity Building, N1 area.
- There is level access into the venue.
- There are no doors at this entrance.
Inside Access
- There is level access to the service.
- This venue does play background music.
- The lighting levels are bright.
Eating and Drinking
- The following information is for the café.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 8m (8yd 2ft) from the Blue Entrance.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 70cm (2ft 4in).
- There is ample room for a wheelchair user to manoeuvre.
- The type of food served here is hot and cold snacks as displayed.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Takeaway cutlery is available.
- Drinking straws are available on request.
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Comments
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- Disability awareness training is available for staff.
- The most commonly used documents can be produced in different formats on request.
- Different formats may include Braille, large print, different languages, voice recognition CD and audio.
- British Sign Language Interpreters can be provided on request.
- The British Sign Language Interpreting Service can be contacted via telephone (Voice/minicom) on 0115 9786984.
- The Interpreting Agency provides interpreters for people receiving care from Nottingham University Hospitals.
- An interpreter can be booked either via hospital staff or by calling the agency direct on 0115 947 6362.
- Punjabi, Hindi and Urdu are the core languages covered. Also covered are
- Bengali, Polish, Kurdish, Chinese, Farsi, Arabic, Turkish and Gujarati along with Mirpuri and Sylheti dialects.
- In core languages the Agency guarantees an interpreter within two hours.
- Other languages are also offered - please contact the Agency for advice.
- The Patient Advice and Liaison Service (PALS) can provide advice and support for accessing these services. They can be contacted on 0800 052 1195 or by visiting the office in the South Corridor.
- Registered assistance dogs are generally welcomed in all areas although departments with high risk from infection, such as intensive care units, should be contacted in advance.
- Switchboard staff are Type Talk aware.
- A textphone is available in the Outpatients Department.
- Help with luggage is available for inpatients.
- The mobility aids available in the hospital include mobile hoists, wheelchairs, motorised wheelchairs, tri wheel walkers, shower chairs, bath hoists, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
- There is no charge for mobility aids.
- To obtain mobility aids please contact a nurse/doctor.
- There is not a mobility scooter charging point at the hospital.
- Portable hearing loop systems are not available at the hospital.
- Children are generally welcomed in most departments but should be accompanied by an adult.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Blue Zone link (new tab) - click here.
- Nottingham City Hospital Parking Guide link (new tab) - click here.
