Access Guide
Getting To The Hospital
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By Road
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- Nottingham City Hospital is located in the North of the city.
From the M1 leave at Junction 26 to take the A610 towards the city centre.
Join the A6514 heading North, follow the road, and the entrance to the hospital will be on the left at the roundabout. - There are several open air car parks situated around the site.
Some of which are specifically for staff or Blue Badge holders only.
- Nottingham City Hospital is located in the North of the city.
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By Bus
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- There are several bus services run by Nottingham City Transport that stop at the site.
There is a Medilink Bus that runs from Phoenix Park, Hucknall Tram, Queen’s Drive Park and Ride or QMC. - There is an onsite bus stop.
- There are bus stops located off Hucknall and Valley Road.
- The bus stops are sheltered, and the majority have fixed seating.
- The route from the bus stops to the hospital buildings are via tarmac paths, some of which are uneven.
There are road crossings, which have dropped kerbs, with most having tactile paving.
- There are several bus services run by Nottingham City Transport that stop at the site.
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By Train
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- Bulwell Station is the closest station to the hospital and is approximately 1.2 miles or 1.9km from the hospital.
Nottingham Station is approximately 4 miles or 6.4km from the hospital.
Services which stop at the station are Cross Country, East Midlands and Northern Rail.
- Bulwell Station is the closest station to the hospital and is approximately 1.2 miles or 1.9km from the hospital.
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By Tram
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- There is not a tram stop on site however, you can use the tram to get to Wilkinson Street and then connect with the free Medilink Bus to City Hospital.
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Useful Links
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- For information on travelling by car and parking at City Hospital please follow the link.
- To view the web page described above click here (opens in new tab).
- For information on buses in Nottingham (Nottingham City Transport) please follow the link.
- To view the web page described above click here (opens in new tab).
- For detailed information on Nottingham Station (National Rail) please follow the link.
- To view the web page described above click here (opens in new tab).
- For information on trams in Nottingham (Nottingham Express Transit) please follow the link.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located in the Green Zone on the ground floor, S6 area.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 052 1195.
- The email address for the Patient Advice and Liaison Service (PALS) is PALS@nuh.nhs.uk.
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found throughout the hospital and at the entrances to the hospital.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
- There is an assistance dog toilet or toileting area on the hospital site.
- The assistance dog toilet or toileting area is located left hand side of the Trust HQ building.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
- To obtain mobility aids please contact a nurse/doctor.
- There is a Changing Places facility at this hospital which is located in area P3 of the Physiotherapy Corridor.
- Useful Links View
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Comments
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- For PALS there is also an SMS contact for Deaf/Deafened/Hard of Hearing - 07812 270 003.
Hospital Parking (Physiotherapy Entrance - Blue Badge Holders Only)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located off North Road, outside the Physiotherapy Entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 245cm x 490cm.
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment signs do not make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the Physiotherapy Entrance.
Getting To (MRI)
- MRI is/are located in the Red Zone Physiotherapy Corridor, P2 area.
- Access to MRI is via the Physiotherapy Entrance.
- Enter via the Physiotherapy Entrance and proceed along the corridor.
The entrance to MRI is on the left. - There is step free access to MRI.
- MRI is approximately 80m from the Physiotherapy Entrance.
- There is a/are manual, double door(s) which may be difficult to open between the Physiotherapy Entrance and the department/service.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Outside Access (Physiotherapy Entrance)
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Entrance Details
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- This information is for the entrance located in the Red Zone, to the West of the hospital, P1 area.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 130cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 124cm.
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Ramp/Slope Details
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- The ramp/slope is located between the entrance doors.
- The ramp/slope gradient is slight.
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Comments
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- There is a mask dispenser on the right as you enter through the first set of entrance doors.
Reception
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Reception
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- The reception point is located on the right, before the entrance doors.
- The reception point is approximately 4m (4yd 1ft) from the unit entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm) .
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 13/01/2020.
- The hearing assistance system was working at the time of testing.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
- No tables are permanently fixed.
- The waiting room / area does have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Department / Service
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Department / Service Access
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- MRI is located in the Red Zone Physiotherapy Corridor, P2 area.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) automatically (away from you).
- The automatic door(s) is/are push pad activated.
- The door(s) is/are single width.
- The width of the door opening is 85cm .
- There is a bell/buzzer.
- The height of the bell/buzzer is 97cm (3ft 2in).
- There is an intercom.
- The height of the intercom is 97cm (3ft 2in).
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 100cm (3ft 3in).
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are good.
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Department / Service Facilities
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- This department/service has; a sub waiting area, accessible toilet facilities for everyone, a waiting room/area, consultation rooms and a main reception.
- There are 2 consultation/treatment rooms in this department/service.
- A hearing assistance system is available.
- The type of system is a fixed loop.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 13/01/2020.
- The hearing assistance system was working at the time of testing.
- A mobile hoist is available from another department/service.
- There are accessible toilet facilities within the department/service.
- There are not standard toilet facilities within this department/service.
- Standard toilet facilities are located in the main hospital corridor.
Consultation / Treatment Room (Interview Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Interview Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 86cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- All chairs have armrests available.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Accessible Changing Room
- There are accessible changing rooms available.
- The accessible changing room is located just beyond the waiting area, off the main corridor.
- The door opens outwards.
- The width of the door is 90cm (2ft 11in).
- The door is locked by a lever twist.
- The dimensions of the accessible changing room are 173cm x 228cm (5ft 8in x 7ft 6in).
- There is not a sink.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- There is not a locker within the accessible changing room.
- There is not a changing bench.
- There is not a wheel in shower.
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Comments
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- There is a flip down seat available.
- The seat has a horizontal grab rail on the left and a dropdown rail on the right.
- The seat is at a height of 48cm.
- There are coat hooks available at heights of 110cm and 132cm.
- There are lockers outside of the changing room, in the corridor.
Standard Changing Cubicle / Room
- The changing cubicle/room is located off the corridor, towards the rear of reception.
- The changing cubicle/room is 5m from the waiting room/area.
- The changing cubicle/room is 2m from the sub waiting room/area.
- There is step-free access to the changing cubicle/room.
- The door(s) open(s) automatically (towards you).
- The door(s) for the room is/are not push pad activated.
- The door(s) is/are single width.
- The door(s) has a closer and maybe difficult for some to open.
- The width of the door opening is 90cm.
- The type of flooring in the room is vinyl/laminate.
- There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
- There is a bench seating in the cubicle/room.
- The bench seat is 45cm high and 120cm long.
- There is a/are coat hook(s) available.
- There are coat hooks at 113cm and 175cm from the floor.
- There is a functional emergency alarm in the cubicle/room.
- The lighting levels are good.
Waiting Room / Area (Sub Waiting)
- There is a waiting room / area.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is not a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- All chairs have armrests.
- No tables are permanently fixed.
- The tables do not contrast visually with the floor.
- There is not ample room for a wheelchair user to manoeuvre.
- The manoeuvring space is obstructed by the chairs.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Toilet with Adaptations
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located next to the changing room corridor.
- This accessible toilet is approximately 12m from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The key is not a radar key.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 86cm.
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 189cm x 220cm.
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 123cm.
- The transfer space is obstructed by a sanitary bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The visual contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is medium.
- There is an emergency alarm.
- The emergency alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and general waste (with lid) disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 108cm and 175cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 91cm (2ft 12in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 68cm (2ft 3in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 119cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 116cm (3ft 10in).
- The contrast between the towel dispenser and the wall is high.
- There is not a hand dryer.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Red Zone - Physiotherapy Entrance link (new tab) - click here.
- Green Zone link (new tab) - click here.
- Nottingham City Hospital Parking Guide link (new tab) - click here.
