You are on Getting To (Willow View). Skip to the next section.

Getting To (Willow View)

• The most accessible route from the blue badge spaces in the Willow View car park has step-free level access and a dropped kerb.
• View further information about parking at the hospital (opens new tab)
• Access to Willow View is via the Building 19 side entrance.
• There is not a drop-off point at this entrance.
• View further information about entrances (opens new tab)
• Willow View is located just after entering through the Building 19 side entrance.
• Willow View is approximately 14m from the Building 19 side entrance.
• Enter via the Building 19 side entrance then immediately turn left.
  The entrance to Willow View will be directly ahead.
• Internally the most accessible route has a very easy slope.
• Some flooring along the route is shiny .
• There are not resting areas along the route.
• Wayfinding signage is not provided.
• View information about accessible toilet facilities in public areas (opens new tab).
• View more information on getting to and around the hospital (opens new tab)

You are on Parking (Willow View). Skip to the next section.

Parking (Willow View)

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• Car Park View
  • The car park is located at the front of Building 19.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 224cm (width) x 470cm (depth).
  • There is a marked zone to one side and the rear.
  • The width of the marked zone is 170cm.
  • The nearest designated bay is 8m from the Building 19 side entrance.
  • The most accessible route from the Blue Badge parking has a very easy slope.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for visitors, Blue Badge holders and staff permit holders only.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located 100m along the road from the car park.
  • There is a payment machine with controls at a suitable height for a wheelchair user.
  • There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
  • View information on parking policies/charges (opens new tab).
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Building 19 Side Entrance). Skip to the next section.

Entrance (Building 19 Side Entrance)

• This entrance is located opposite the car park.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope at the entrance.
• There is a single automatic door at this entrance.
• The door opens towards you.
• There is a push pad at a height of 72cm.
• The width of the opening is 94cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.
• There is a push pad or push button to exit at a height of 98cm.
• There is step-free access via a very easy slope as you enter.

You are on Entrance (Willow View). Skip to the next section.

Entrance (Willow View)

• This entrance is located on the ground floor next to the Buiding 19 side entrance.
• The entrance area is not clearly signed.
• There is step-free access via a very easy slope at the entrance.
• There is an intercom at a height of 122cm.
• There is a key pad at a height of 117cm.
• There is a single manual door at this entrance.
• The door opens away from you.
• The width of the opening is 83cm.
• The door has a medium visual contrast.
• There is a push pad or push button to exit at a height of 110cm.
• There is step-free level access as you enter.

You are on Ward (Willow View). Skip to the next section.

Ward (Willow View)

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• Ward Information View
  • This is a rehabilitation and recovery ward.
  • This is a shared ward.
  • There are 17 side rooms available.
  • There are 17 beds in total on the ward.
• Location and Access View
  • There is written text signage on or near the door.
  • There is step-free access via a very easy slope into this ward.
  • There is a key pad at a height of 128cm.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 83cm.
  • There is a push pad or push button to exit at a height of 117cm.
• Getting Around View
  • There is step-free level access throughout.
  • Access throughout may include doors permanently held open.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There may be background noise in this area.
  • Wayfinding signage is not provided.
  • Lighting levels vary due to the size of the space.
• Facilities and Services View
  • Seating available on the ward includes: chairs without armrests.
  • There is not a hearing assistance system.
  • There is not a relatives' room for the ward.
  • The following facilities are available for patients: a toilet with adaptations, a standard toilet and washrooms.
  • The following facilities are available for visitors: a toilet with adaptations.
• Visiting Hours View
  • There are no set visiting times, please contact the ward in advance.
  • Protected meal times are between 12:00 - 13:00 and 17:00 - 18:00.

You are on Toilet and Changing Facilities (Willow View). Skip to the next section.

Toilet and Changing Facilities (Willow View)

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• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located near the ward entrance.
  • The toilet with adaptations has no transfer space available.
  • The shared step-free toilet facilities are located within the ensuite facilities in each patient room.
  • The male step-free toilet facilities are located in the male bathroom.
  • The female step-free toilet facilities are located in the female bathroom.

You are on Kitchen (ADL Kitchen). Skip to the next section.

Kitchen (ADL Kitchen)

• The kitchen is located on the left shortly after entering Willow View.
• There is step-free level access into the kitchen.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 83cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor have a medium visual contrast.
• The work surface is 94cm from the floor.
• A lowered work surface is available with a clear knee recess.
• The lowered work surface is 76cm from the floor.
• Overhead and under counter cupboards are available.
• The hob is 90cm from the floor.
• A lowered hob is not available.
• The oven is at a suitable height for a wheelchair user.
• The sink is 95cm from the floor.
• A lowered sink is not available.
• The sink has a lever tap.
• Facilities within the kitchen include a fridge, a freezer, a fridge freezer, a microwave, a kettle and a toaster.
• Seating available in the kitchen includes: chairs without armrests.
• Furniture available in the kitchen includes: tables.
• The surface height of the tables is suitable for wheelchair users.
• The clear height under the tables is suitable for wheelchair users.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Treatment Room). Skip to the next section.

Consultation / Medical Room (Treatment Room)

• There is 1 consultation/medical room available.
• The room surveyed was; Treatment Room.
• The room is located along the Willow View corridor.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 84cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Dining Room. Skip to the next section.

Dining Room

• The dining room is located along the Willow View corridor.
• There is step-free level access into the dining room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 82cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• The surface height of the tables is suitable for wheelchair users.
• The clear height under the tables is not suitable for wheelchair users.
• Lighting levels were even at the time of the survey.

You are on Room (Chill Out Room). Skip to the next section.

Room (Chill Out Room)

• The room is located along the ward corridor.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 82cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Room (Male Lounge). Skip to the next section.

Room (Male Lounge)

• The room is located along the Willow View corridor.
• The most accessible route to the room has step-free level access.
• There is pictorial and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 83cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a low visual contrast.
• Seating available in the room includes: sofas.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this room.
• Lighting levels were even at the time of the survey.
• There is also a similar female lounge available.

You are on Room (Male Conservatory). Skip to the next section.

Room (Male Conservatory)

• The room is located at the far side of the male lounge.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 89cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• Some tables are fixed.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the time of day.
• Lighting levels were even at the time of the survey.
• There is a similar female conservatory available.

You are on Room (Male Laundry Room). Skip to the next section.

Room (Male Laundry Room)

• The room is located towards the end of the Willow View corridor.
• The most accessible route to the room has step-free level access.
• There is pictorial and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 82cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is not space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• There is not a hearing assistance system.
• Additional facilities/services include: a wash basin.
• There may be background noise in this room.
• Lighting levels were even at the time of the survey.
• The height of the wash basin is 89cm.
  The height of the laundry machine controls vary between 73cm and 78cm.
  There is a similar female laundry room available.

You are on Room (Games Room - The Hub). Skip to the next section.

Room (Games Room - The Hub)

• The room is located towards the end of the Willow View corridor.
• The most accessible route to the room has step-free level access.
• There is pictorial and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 83cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and sofas.
• Furniture available in the room includes: coffee tables and desks.
• Some tables are fixed.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There may be background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Standard Bathroom (Male Bathroom). Skip to the next section.

Standard Bathroom (Male Bathroom)

• The bathroom surveyed is located along the ward corridor.
• The most accessible route to the bathroom has step-free level access.
• There is step-free level access into the bathroom.
• The bathroom door opens inwards and has a high visual contrast.
• The width of the door opening is 82cm.
• Internally the door has a high visual contrast.
• The dimensions of the bathroom are 228cm (width) x 164cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is a lateral transfer space to the left as you face the toilet.
• The lateral transfer space is 57cm (from the side of the toilet pan).
• The toilet seat has a low visual contrast.
• There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
• The wash basin has a push tap.
• The toilet roll holder has a low visual contrast.
• The soap dispenser has a high visual contrast.
• The towel dispenser has a low visual contrast.
• Additional features include: a coat hook and a shelf.
• The bathroom has a pedal bin.
• The walls and floor have a high visual contrast.
• Lighting levels were even at the time of the survey.
• The bathroom has a standard bath.
• The bath controls are twist/turn.

You are on Toilet with Adaptations (Patient and Visitor Toilet - No Lateral Transfer). Skip to the next section.

Toilet with Adaptations (Patient and Visitor Toilet - No Lateral Transfer)

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• Location and Access View
  • The toilet surveyed is located on the right after entering Willow View.
  • The distance from the Willow View entrance is 4m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 84cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 118cm (width) x 174cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not a lateral transfer space next to the toilet.
  • There is a push button flush on the wall above the cistern.
  • There is a horizontal grab rail on the right as you face the toilet.
  • The horizontal grab rail has a low visual contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the left as you face the toilet.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 45cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 83cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 82cm from the floor.
  • The wash basin has a push tap.
  • The vertical grab rail is on the left as you face the wash basin.
  • The wash basin grab rail has a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 104cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 104cm from the floor.
  • There is not a hand dryer.
  • There is no emergency alarm.
  • There is a mirror.
  • There is an unobstructed shelf.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a sanitary bin and a pedal bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.