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ODEON Luxe - Peterborough

Queensgate Shopping Centre, Peterborough, PE1 1NT

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Access Guide

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Cinema Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located ahead as you enter the cinema, along the left corridor and on the right.
    • The toilet with adaptations has a left hand transfer space.
    • Ambulant toilet facilities are located within the male and female standard toilets.
    • The male step-free toilet facilities are located ahead as you enter the cinema and along the left corridor.
    • The female step-free toilet facilities are located ahead as you enter the cinema and along the right corridor.
  • Changing Places and Changing Facilities View
    • The Changing Places toilet facilities are located ahead as you enter the cinema, at the end of the left corridor on the right.
    • Parent and baby changing facilities are located ahead as you enter the cinema, along the left corridor and on the right, and also within both male and female standard toilets.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located on Bourges Boulevard.
    • The name of the car park is Blue Cavell.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located on level 2 of Queensgate shopping centre.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an opening without doors.

Ticketing

  • Self-Service Ticket Machines View
    • The height of the touchscreen display ranges from 110cm to 180cm from the floor.
    • Cinema tickets can be purchased from the food and drink counter.

Eating and Drinking (Food and Drink Counter)

  • Location and Access View
    • The food and drink counter is located on the left of the foyer as you enter the cinema.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
    • Menus are wall-mounted and digital.
    • The following dietary requirements can be catered for: dairy free, lactose free, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
  • Order and Payment View
    • The payment counter was surveyed.
    • There is step-free level access to the counter.
    • The height of the counter is 103cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 76cm.
    • The counter has patterned/distracting backgrounds.

Eating and Drinking (Oscar's Bar)

  • Location and Access View
    • Oscar's Bar is located on the left of the foyer as you enter the cinema.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where drinks can be ordered, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is not available.
    • Menus are handheld, wall-mounted and digital.
    • The following are available: drinking straws.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
  • Order and Payment View
    • The bar was surveyed.
    • There is step-free level access to the counter.
    • The height of the counter is 115cm.
    • There is not a lowered section at the counter.
    • The counter has windows and mirrors.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a low visual contrast.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, benches and high stools.
    • Furniture available in this area includes: tables and high tables.
    • Some chairs are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were low at the time of the survey.

Getting Around The Building

  • There is step-free level access to all of the screens.
  • Access throughout the building may include manual doors.
  • Some flooring is shiny and patterned.
  • The visual contrast between the walls and floor varies between low and high.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in resting areas includes: chairs with armrests and sofas.
  • Lighting levels vary due to the size of the space.

Screen (1 - IMAX)

  • Access To View
    • The screen is located ahead and on the right as you enter the cinema.
    • The most accessible route to the screen has step-free level access.
    • There is step-free level access into the screen.
    • There is written text and numbered signage on or near the door.
    • There is a single manual door with a medium visual contrast.
    • The door has a locked extension leaf.
    • The door opens towards you.
    • The width of the opening is 86cm.
    • There is a second single manual door with a low visual contrast.
    • The door has a locked extension leaf.
    • The second door opens towards you.
    • The width of the opening is 86cm.
    • There is a member of staff available for assistance at this entrance before and after screenings.
    • This entrance gives access to Row A.
    • There is step-free level access as you enter the screen.
  • Screen Information View
    • The following rows have step-free level access: Row A.
    • The following rows have stepped access: Rows B to I.
    • Seating available in the screen includes: electric reclining seats with footrests and armrests.
    • Lighting levels were low at the time of the survey, before and after screenings.
  • Designated Seating View
    • The most accessible route to the designated seating has step-free level access.
    • The designated seating area is located in the centre of Row A.
    • The designated seating area is clearly marked.
    • There are 2 designated spaces for wheelchair users.
    • Companions sit next to you.
    • There is space for an assistance dog to rest.

Screen (4)

  • Access To View
    • The screen is located ahead and to the left as you enter the cinema.
    • The most accessible route to the screen has step-free level access.
    • There is step-free level access into the screen.
    • There is numbered signage on or near the door.
    • There is a single manual door with a low visual contrast.
    • The door opens towards you.
    • The width of the opening is 105cm.
    • There is a second single manual door with a low visual contrast.
    • The second door opens towards you.
    • The width of the opening is 105cm.
    • There is a member of staff available for assistance at this entrance before and after screenings.
    • This entrance gives access to Row A.
    • There is step-free access via slope as you enter the screen.
    • The slope has a slight gradient.
  • Screen Information View
    • The following rows have step-free level access: Row A.
    • The following rows have stepped access: Rows B to G.
    • Seating available in the screen includes: electric reclining seats with footrests and armrests.
    • Lighting levels were low at the time of the survey, before and after screenings.
    • VIP Beds are available in this screen.
  • Designated Seating View
    • The most accessible route to the designated seating has step-free level access.
    • The designated seating area is located in the centre of Row A.
    • The designated seating area is clearly marked .
    • There are 2 designated spaces for wheelchair users.
    • Companions sit next to you.
    • There is space for an assistance dog to rest.

Parent and Baby Room / Feeding Room (Opposite Screen 4)

  • The room surveyed is located ahead and to the left as you enter the cinema.
  • The distance from the entrance is 18m.
  • The most accessible route to the room has step-free level access.
  • There is step-free level access into the room.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • Internally the door has a high visual contrast.
  • The height of the baby change facility when in use is 86cm.
  • There is a toilet, a wash basin, a hand dryer, an emergency alarm and a mirror in the room.
  • The wash basin has a lever mixer tap.
  • The room has a nappy/incontinence items bin and a sanitary bin.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey.

Changing Places (Next to Screen 8 - Transfer Both Sides)

  • Location and Access View
    • The Changing Places facility surveyed is located ahead as you enter the cinema and at the end of the left corridor.
    • The Changing Places toilet is in addition to other toilet facilities.
    • The distance from the entrance is 26m.
    • The most accessible route to the Changing Places facility has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • A RADAR key is required for access to this facility.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 96cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
    • The dimensions of the facility are 386cm (width) x 269cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is lateral transfer space on both sides of the toilet, however they are obstructed.
    • The transfer space on the right as you face the toilet is 105cm.
    • The transfer space on the left as you face the toilet is 174cm.
    • There is a spatula flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 52cm from the floor.
  • Changing Bench and Hoist Details View
    • The changing bench is wall mounted and height adjustable.
    • The length of the changing bench is 181cm.
    • The facility hoist is powered overhead and accesses all areas.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is not a towel dispenser.
    • A wide paper roll dispenser is available.
    • The height of the wide paper roll dispenser is 101cm.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 87cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The facility has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 97cm and 132cm from the floor.
    • A privacy screen is available.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • There is a soap dispenser attached to the mirror on the height adjustable wash basin.

Toilet with Adaptations (Next to Screen 5 - Left Hand Transfer)

  • Access View
    • The toilet surveyed is located ahead as you enter the cinema, along the left corridor and on the right.
    • The distance from the entrance is 24m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 88cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 160cm (width) x 230cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 94cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 97cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 94cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey.