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QM Social

Francis Bancroft Building, Queen Mary's University of London, Mile End Road, London, E1 4NS

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Access Guide

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Overview

Getting Inside

  • There is a level approach to QM Social.
  • There are three entrances into QM Social.
    An accessible entrance consisting of a manual door accessed by slight ramp which bypasses steps.
    There is also a stepped entrance with manual doors at the front of the building.
    There is a manual entrance to the rear of QM Social from the ground floor of the Francis Bancroft Building.
  • The main entrance is signed as QM Social.
    The other entrances are not signed. .

Entrance (External Step-Free Entrance)

  • This entrance is located at the top of the Bancroft building main entrance ramp.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with handrails on both sides.
  • The ramp bypasses the steps.
  • There are 3 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is a single automatic door at this entrance.
  • The door opens towards you.
  • There is a push pad at a height of 110cm.
  • The width of the opening is 90cm.
  • The door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 110cm.
  • There is step-free level access as you enter.

Eating and Drinking

  • Order and Payment View
    • Items are purchased via vending machines with the highest part of the controls at a height of 150cm and the highest shelf 160cm or via a self service coffee machine with the highest part of the touchscreen 153cm. .
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: There are two 20cm steps to access the highest part of the seating area. .
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny and patterned.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests, sofas and benches.
    • Furniture available in this area includes: tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to the size of the space.
    • This service is not staffed.
      There is an uncovered external seating area.

Toilet with Adaptations (Shared - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the rear of QM Social.
    • The distance from the external step-free entrance is 20m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 90cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 145cm (width) x 180cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 75cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 97cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 98cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 104cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.