Access Guide
Overview
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About
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- This is a museum with multiple services available.
- Services available in the venue include: exhibitions, a café, a gift shop and a Changing Places facility.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Rotherham Central.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
- View information on getting here (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- The Walkers Café entrance to the rear of the building provides step-free access via a slight slope and manual door.
- The Gift Shop entrance on the right side of the building provides step-free access via a steep slope.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the toilet with adaptations and standard toilet facilities.
- Access throughout may include uneven surfaces and doors permanently held open.
- The ground and first floors can be accessed via a standard lift.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- Documents are available in the following formats: large print (on request).
- There is a water bowl available for assistance dogs.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the right of the building, on the ground floor.
- The toilet with adaptations has a left hand transfer space.
- Ambulant toilet facilities are located within the male and female standard toilets.
- The male and female step-free standard toilet facilities are located to the right of the building, on the ground floor.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located along the corridor to the right as you enter through the Museum Entrance, on the ground floor.
- Parent and baby changing facilities are located within the toilet with adaptations and the male and female standard toilet facilities.
Parking
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Car Park
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- The car park is located on the right side of the museum.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 8 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 245cm (width) x 486cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 128cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 18m from the Museum Entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope, uneven surfaces and bollards.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located throughout the car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- Some of the payment machines have stepped access via a kerb.
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Electric Vehicle Charging Points
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- There are 2 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 246cm (width) x 477cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require an app or tap and pay (contactless payment).
- There are no electric vehicle charging points designated for Blue Badge holders.
Getting Inside
- The approach to the building is step-free via slight slopes.
- Clifton Park Museum has three entrances.
- All three entrances provide step-free access to the ground floor.
- The Museum Entrance provides access via a slight slope and double automatic doors.
- The Museum Entrance is signed Clifton Park Museum.
- The Gift Shop Entrance is not signed.
- The Walker Café Entrance is signed Walker Café.
- The Museum Entrance provides step-free access via a slight slope to the museum lower hall.
- The Gift Shop Entrance is located to the right of the building and has step-free access via a steep slope and automatic doors.
- The Walker Café Entrance is located to the rear of the building and has step-free access via a slight slope and manual doors.
Entrance (Museum Entrance)
- This entrance is located at the front of the museum.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors at this entrance.
- The doors open away from you.
- The width of the opening is 94cm.
- The doors have a low visual contrast.
- There is a push pad or push button to exit at a height of 77cm.
- There is step-free level access as you enter.
Museum
- The museum is indoors.
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include doors permanently held open and narrow walkways.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- The following may be experienced here: strobe or flashing lights.
- There is background noise in some areas.
- Lighting levels vary due to the size of the space.
- Display information includes: information boards, televisions/screens, handheld information devices, interactive exhibits at a suitable height for a wheelchair user and subtitles.
- There is not a hearing assistance system.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas, benches and stools.
- Furniture available in this area includes: tables and coffee tables.
- Some seating and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- The tour is self-guided but volunteers/staff are available to provide additional information.
- There is step-free level access throughout the tour, this may include the use of a lift.
- Access throughout the tour may include uneven surfaces and doors permanently held open.
- Wayfinding signage is provided throughout the tour.
- Signage is clearly visible with high contrasting colours.
Counter (Gift Shop)
- The counter is located on the right side of the museum, on the ground floor.
- The distance from the Museum Entrance is 40m.
- The most accessible route to the counter has uneven surfaces and doors permanently held open.
- There is step-free level access to the counter.
- The height of the counter is 81cm.
- There is not a lowered section at the counter.
- The counter has glazed screens.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There may be background noise in this area.
- Some flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: coffee tables.
Eating and Drinking (The Walker Café)
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Location and Access
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- The café is located to the rear of the museum.
- The most accessible route has step-free level access, uneven surfaces and doors permanently held open.
- There is step-free level access into this area.
- There is a single manual door with a high visual contrast.
- The door is permanently held open.
- The width of the opening is 89cm.
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Service
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- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
- Full table service is available on request only.
- Menus are handheld and displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The payment counter was surveyed.
- The counter is located to the rear of the café.
- There is step-free level access to the counter.
- The height of the counter is 90cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests and high stools.
- Furniture available in this area includes: tables and high tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is an outdoor seating area that is uncovered.
- The outdoor seating area is accessed via a manual door.
- The opening width is 85cm.
Room (The Archive Room)
- The room is located on the right side of the museum, on the ground floor.
- The distance from the Museum Entrance is 45m.
- The most accessible route to the room has step-free level access, uneven surfaces and doors permanently held open.
- There is written text signage on or near the door.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables and desks.
- The desks are fixed.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Room (The Dining Room)
- The room is located to the rear of the museum, on the ground floor.
- The distance from the Museum Entrance is 13m.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door is permanently held open.
- The width of the opening is 96cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests and benches.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift
- The lift surveyed is located along the corridor to the right of the Museum Entrance.
- The distance from the Museum Entrance is 7m.
- The most accessible route to the lift has step-free level access, uneven surfaces and doors permanently held open.
- The ground and first floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 89cm.
- The internal dimensions of the lift are 107cm (width) x 136cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
Stairs (Main Stairs)
- The stairs surveyed are located within the Inner Hall, on the ground floor.
- The ground and first floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are unmarked and have a handrail on the left going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Changing Places
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Location and Access
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- The Changing Places facility surveyed is located along the corridor to the left of the Museum Entrance, on the ground floor.
- The Changing Places toilet is in addition to other toilet facilities.
- There is a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The distance from the Museum Entrance is 32m.
- The most accessible route to the Changing Places facility has step-free level access, uneven surfaces and doors permanently held open.
- There is step-free level access into the facility.
- A RADAR key is required from the Gift Shop counter.
- There is pictorial and written text signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens inwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 86cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
- The dimensions of the facility are 398cm (width) x 299cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet, however the right side is obstructed.
- The transfer space on the right as you face the toilet is 136cm.
- The transfer space on the left as you face the toilet is 87cm.
- There is a spatula flush on the left transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet roll holder is located on the dropdown rail.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 188cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
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- There is an adjustable shower head which can also be detached.
- The shower controls are push.
- There is no shower seat.
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Other Facilities
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- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 101cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 89cm from the floor.
- A wide paper roll dispenser is available.
- The height of the wide paper roll dispenser is 89cm.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The facility has a waste bin and a nappy/incontinence items bin.
- There are multiple coat hooks.
- The coat hooks are 102cm and 137cm from the floor.
- A privacy screen is available.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Ground Floor - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the right side of the museum.
- The distance from the Museum Entrance is 50m.
- The most accessible route to the toilet has a steep ramp or slope, uneven surfaces and doors permanently held open.
- There is step-free level access into the facility.
- A RADAR key is required from the Gift Shop counter.
- There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 86cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 188cm (width) x 211cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 124cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 114cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 53cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 98cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 104cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a full length mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 116cm and 179cm from the floor.
- The height of the baby change facility when in use is 81cm.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
