Access Guide
Overview
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About
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- This is a private business.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street standard parking.
- The nearest train station is Rotherham Train Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- The ground and first floor can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the first floor.
- The toilet with adaptations has a left hand transfer space.
- The gender inclusive step-free standard toilet facilities are located on the ground and first floor off the main walkway.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located withing the toilet with adaptations and changing places facility.
Entrance
- This entrance is located at the front of the building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with a handrail that switches sides.
- The ramp bypasses the steps.
- There are 3 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is not between 30cm and 45cm.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 114cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is step-free level access as you enter.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the additional seating area in the cafe.
- Some flooring is shiny and patterned.
- The visual contrast between the walls and floor varies between low and high.
- Some of the walls have a reflective finish.
- There is background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: armchairs, sofas and benches.
- Lighting levels vary due to the size of the space.
Stairs
- The stairs surveyed are located on the left side of the building.
- The ground and first floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps have low visual contrast markings and have handrails on both sides.
- The handrail is easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels vary due to the use of large glazed walls.
Platform Lift
- The lift surveyed is located on the left side of the building.
- This lift is a platform lift.
- The distance from the entrance is 20m.
- The most accessible route to the lift has step-free level access and manual doors.
- The ground and first floor are accessed by this lift.
- The lift door has a low visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 95cm (width) x 148cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The lift is slow moving and the button needs to be pressed constantly when in use.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Cafe
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Location and Access
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- The cafe is located ahead as you enter.
- The most accessible route has a slight ramp or slope.
- There is step-free level access into this area.
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Service
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- This area has a counter where food and drink can be ordered.
- Full table service is available on request only.
- Menus are handheld, wall-mounted and displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located on the right side of the cafe.
- There is step-free level access to the counter.
- The height of the counter is 77cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
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Seating Area
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- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the additional seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny and patterned.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: tables and long tables.
- Some chairs are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the size of the space.
Shop
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Getting Around
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- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some flooring is shiny and patterned.
- The visual contrast between the shelving and floor varies between low and high.
- There is background noise.
- Signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available on this floor includes: stools.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- The checkout area is located on the right side of the shop.
- There is step-free level access to the checkout area.
- The venue has a payment counter.
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Payment Counter
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- The counter surveyed was the payment counter.
- Signage is provided for the counter.
- Signage is clearly visible with high contrasting colours.
- The queue width is at least 150cm and the width at each turn is at least 150cm.
- The height of the payment counter is 78cm.
- There is not a lowered section at the counter.
- The card payment machine is portable.
- There is not a hearing assistance system.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Changing Places
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Location and Access
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- The Changing Places facility surveyed is located on the ground floor, on the left side of the building.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from the entrance is 15m.
- The most accessible route to the Changing Places facility has a slight ramp or slope and manual doors.
- There is step-free level access into the facility.
- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 85cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
- The dimensions of the facility are 232cm (width) x 417cm (depth) and there is not room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet, however they are obstructed.
- The transfer space on the right as you face the toilet is 146cm.
- The transfer space on the left as you face the toilet is 89cm.
- There is a lever flush on the left transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet roll holder is located on the dropdown rail.
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Changing Bench and Hoist Details
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- The changing bench is free standing and height adjustable.
- The length of the changing bench is 188cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
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- There is an adjustable shower head which can also be detached.
- The shower controls are push.
- There is no shower seat.
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Other Facilities
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- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 98cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 91cm from the floor.
- A wide paper roll dispenser is available.
- The height of the wide paper roll dispenser is 91cm.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 91cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The facility has a waste bin and a nappy/incontinence items bin.
- There are multiple coat hooks.
- The coat hooks are 103cm and 138cm from the floor.
- A privacy screen is available.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the first floor, off the main walkway.
- The distance from the platform lift is 7m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a medium visual contrast.
- The width of the door opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a medium visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 146cm (width) x 183cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 62cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 89cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 90cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 86cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin.
- There is one coat hook.
- The coat hook is 138cm from the floor.
- The height of the baby change facility when in use is 82cm.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade, and unshaded light sources.
