You are on Introduction. Skip to the next section.

Introduction

• Hornfair Park and Multi-sports Hub link (new tab) - click here.

You are on Overview. Skip to the next section.

Overview

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• About View
  • This is an outdoor heated lido and leisure centre.
  • Facilities available in the venue include: a 50m outdoor lido, indoor gym, two indoor fitness studios, an outdoor group cycle studio and café.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is on-street standard parking.
  • The nearest train station is Charlton.
  • The nearest DLR station is Woolwich Arsenal.
  • The nearest underground station is North Greenwich.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free access via a very easy ramp at the most accessible entrance.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: the poolside (slight ramp); and the lift to the first floor (steep ramp).
  • The following areas have stepped access: the Group Cycle Studio.
  • Access throughout may include manual doors and narrow walkways.
  • The first floor can be accessed via a platform lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a portable hearing assistance system.
  • Documents are available in the following formats: large print (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 3 toilets with adaptations.
  • Toilets with adaptations are located within the wet and dry changing rooms with adaptations on the ground floor, and in the studio on the first floor.
  • All toilets with adaptations have a right hand transfer space.
  • Ambulant toilet facilities are located within the standard male and female toilets off the poolside.
  • The male and female toilet facilities are located off the poolside and off the main gym.
• Changing Places and Changing Facilities View
  • The changing facilities which have adaptations are located off the poolside and off the main gym.
  • Standard changing facilities are located off the poolside and off the main gym.
  • Parent and baby changing facilities are located within the standard wet changing rooms.
• Washroom and Shower Facilities View
  • The shower facilities which have adaptations are located within the wet and dry changing rooms with adaptations.
  • Standard shower facilities are located within the standard wet and dry changing rooms.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located to the west of the venue, off Charlton Park Lane.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • The height of the restriction barrier is 225cm.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 335cm (width) x 492cm (depth).
  • There is a marked zone to one side but not at the rear.
  • The width of the marked zone is 120cm.
  • The nearest designated bay is 12m from the main entrance.
  • The most accessible route from the Blue Badge parking has step-free level access and bollards.
• Charges and Restrictions View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located throughout the car park.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • View information on parking policies/charges (opens new tab).
• Drop-off Point View
  • There is not a designated drop-off point available.
• On-street Parking View
  • On-street standard parking is available.
  • The on-street designated Blue Badge parking bays are located on Charlton Park Lane.
  • There is unmarked and unrestricted on-street parking located immediately in front of the venue on Charlton Park Lane.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This entrance is located to the west of the building, leading in from Charlton Park Lane.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy ramp at the entrance.
• There is a single automatic door at this entrance.
• The door opens by sliding.
• The width of the opening is 92cm.
• There is a small lip on the threshold of the opening.
• The door has a medium visual contrast.
• There is step-free level access as you enter.

You are on Reception. Skip to the next section.

Reception

• The reception is located diagonally to the left as you enter through the main entrance.
• The distance from the main entrance is 7m.
• There is step-free level access to reception.
• The height of the reception desk is 110cm.
• There is a lowered section at the desk.
• The height of the lowered section is 91cm.
• There is a clearly signed portable hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• The height of the touchscreen display ranges from 97cm to 107cm from the floor.
• The touchscreen has the following accessibility aids: large text.
• There is background noise in this area.
• Some flooring is shiny.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: armchairs and sofas.
• Furniture available in this area includes: coffee tables.
• There are security barriers with a wider opening which are operated by key card.
• The reception desk doubles as the counter for the café. The key card reader for the security barriers is 98cm high. The barriers are 90cm wide.

You are on Eating and Drinking (Café). Skip to the next section.

Eating and Drinking (Café)

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• Location and Service View
  • The café is located diagonally to the left as you enter through the main entrance.
  • The most accessible route has step-free level access.
  • This area has a counter where food and drink can be ordered, a self service counter, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is available on request only.
  • Menus are displayed on the counter and available in large print.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is a portable hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
• Order and Payment View
  • The payment counter was surveyed.
  • The counter is located diagonally to the left as you enter through the main entrance.
  • There is step-free level access to the counter.
  • The height of the counter is 110cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 91cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: armchairs and sofas.
  • Furniture available in this area includes: coffee tables.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • The counter doubles as the venue's main reception desk.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout the majority of areas, this may include the use of a lift.
• The following areas have step-free access via ramps or slopes: the poolside (slight ramp); and the lift to the first floor (steep ramp).
• The following areas have stepped access: the Group Cycle Studio.
• Access throughout may include narrow walkways and manual doors.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in the majority of walkways.
• There is background noise in some areas of the venue.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: armchairs and sofas.
• Lighting levels vary due to the size of the space.
• Lighting levels are adjustable in some areas.

You are on Gym (Main Gym). Skip to the next section.

Gym (Main Gym)

• The gym is located straight ahead as you enter the venue through the main entrance.
• There is step-free level access into the gym.
• There is a single manual door with a high visual contrast.
• The door has an open extension leaf.
• The door opens towards you.
• The width of the opening is 125cm.
• There is step-free level access throughout.
• Access throughout may include narrow walkways.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The gym is staffed at specific times.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• There is some clear manoeuvring space between equipment (150cm x 150cm).
• Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels were even at the time of the survey.

You are on Room (Downstairs Fitness Studio). Skip to the next section.

Room (Downstairs Fitness Studio)

• The room is located straight ahead as you enter through the main entrance, then straight ahead through the gym.
• The distance from the main entrance is 40m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door has an open extension leaf.
• The door opens away from you.
• The width of the opening is 125cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.

You are on Pool. Skip to the next section.

Pool

• This is an outdoor swimming pool.
• There is step-free level access throughout this area.
• Access throughout this area may include slippery surfaces.
• There is not an emergency alarm at poolside.
• Lighting levels were even at the time of the survey.
• Access into the water is via a ladder or steps.
• There are 7 steps with a handrail on the left going down.
• The handrail is easy to grip.
• The handrail covers the flight of the steps throughout its length.
• The steps are unmarked.
• The pool is staffed at all times.
• The following adaptations are available for disabled people: pool pod and submersible wheelchair.
• Additional facilities include: poolside showers.
• This is an outdoor swimming pool. Lighting levels vary depending on the time of day and weather conditions.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located on the poolside.
• This lift is a platform lift.
• The distance from the main entrance is 37m.
• The most accessible route to the lift has manual doors and a slight ramp or slope.
• Floors G and 1 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 90cm.
• The internal dimensions of the lift are 100cm (width) x 145cm (depth).
• The internal lift control buttons have a medium visual contrast, tactile markings and Braille markings.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• The lift is slow moving and the button needs to be pressed constantly when in use.
• Internally the lift has: a visual floor indicator, an audible announcer, a separate door to exit and a hearing assistance alarm system.
• Lighting levels were even at the time of the survey.
• There is a short but steep ramp to enter the lift on the ground floor.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located on the poolside.
• Floors G and 1 can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey.
• This is an outdoor staircase. Lighting levels may vary depending on the time of day and weather conditions.

You are on Room (Group Cycle Studio). Skip to the next section.

Room (Group Cycle Studio)

• The room is located at the far end of the outdoor swimming pool.
• The distance from the main entrance is 105m.
• The most accessible route to the room has a slight ramp or slope and manual doors.
• There is written text signage on or near the door.
• There is stepped access into the room.
• There are 4 steps with no handrails.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm and 45cm.
• There is step-free level access throughout the majority of areas.
• The following areas have stepped access: the rear areas of the studio (accessed via 1 or 2 further steps).
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor visual contrast varies between low and high.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels vary due to the use of large glazed walls.
• Much of this studio is outside, so lighting levels may vary depending on the time of day and weather conditions.

You are on Room (Upstairs Fitness Suite). Skip to the next section.

Room (Upstairs Fitness Suite)

• The room is located to the right as you ascend the stairs to the roof terrace, or straight ahead as you exit the lift on the first floor.
• The distance from the lift is 3m.
• The most accessible route to the room has manual doors.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a low visual contrast.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The doors are permanently held open.
• The width of the opening is 75cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a medium visual contrast.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels vary due to the use of large glazed walls.
• Lighting levels are adjustable.

You are on Changing Room with Adaptations (Poolside - Wet - Right Hand Transfer). Skip to the next section.

Changing Room with Adaptations (Poolside - Wet - Right Hand Transfer)

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• Location and Access View
  • The changing room surveyed is located within the standard toilet area, off the poolside.
  • The distance from the main entrance is 74m.
  • The most accessible route to the changing room has doors permanently held open and step-free level access.
  • There is step-free level access into the changing room.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 88cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • Facilities available in the changing room include: a wheel-in shower, a chair/stool, a wash basin and a toilet.
  • The dimensions of the changing room are 250cm (width) x 250cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right of the toilet as you look at it.
  • The lateral transfer space is 180cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 89cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 129cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 99cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The changing room has a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 114cm and 167cm from the floor.
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • There is a flip-down shower seat.
  • The shower seat is 49cm from the floor.
  • The shower controls are lever mixer.
  • There are grab rails and dropdown rails for the shower.
  • The shower grab rails have a high visual contrast.
  • The shower dropdown rails have a high visual contrast.
  • There is a pull cord emergency alarm for the shower within 10cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Standard Changing Room (Poolside - Wet). Skip to the next section.

Standard Changing Room (Poolside - Wet)

• The changing room surveyed is located off the poolside.
• The distance from the main entrance is 66m.
• The most accessible route to the changing room has manual doors and a slight ramp or slope.
• There is step-free level access into the changing room.
• The door opens outwards and has a medium visual contrast.
• The width of the door opening is 82cm.
• Internally the door has a medium visual contrast.
• Facilities in the changing room include: a dry seat for changing, a changing table/bench, a baby change table and a wheel-in shower.
• Additional features include: a mirror, coat hooks, a shelf and a baby changing table.
• The changing room has a waste bin.
• The height of the baby change facility when in use is 72cm.
• There is a fixed height shower head.
• The shower controls are sensor.
• There is no shower seat.
• The walls and floor have a high visual contrast.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Changing Room with Adaptations (Gym - Dry - Right Hand Transfer). Skip to the next section.

Changing Room with Adaptations (Gym - Dry - Right Hand Transfer)

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• Location and Access View
  • The changing room surveyed is located off the side of the main fitness suite (gym).
  • The distance from the main entrance is 19m.
  • The most accessible route to the changing room has step-free level access.
  • There is step-free level access into the changing room.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • Facilities available in the changing room include: a wash basin, a toilet and a wheel-in shower.
  • The dimensions of the changing room are 260cm (width) x 250cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right of the toilet as you look at it.
  • The lateral transfer space is 180cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 87cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a soap dispenser, however it is not wall mounted.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 98cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The changing room has a sanitary bin.
  • There are no coat hooks.
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • There is a flip-down shower seat.
  • The shower seat is 49cm from the floor.
  • The shower controls are lever mixer.
  • There are grab rails and dropdown rails for the shower.
  • The shower grab rails have a high visual contrast.
  • The shower dropdown rails have a high visual contrast.
  • There is a pull cord emergency alarm for the shower within 10cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Standard Changing Room (Gym - Dry). Skip to the next section.

Standard Changing Room (Gym - Dry)

• The changing room surveyed is located directly off the main gym.
• The distance from the main entrance is 22m.
• The most accessible route to the changing room has step-free level access and manual doors.
• There is step-free level access into the changing room.
• The door opens inwards and has a high visual contrast.
• The width of the door opening is 82cm.
• Internally the door has a high visual contrast.
• Facilities in the changing room include: a wash basin, a changing table/bench, a chair/stool, a wheel-in shower, a dry seat for changing, a locker and a toilet.
• The wash basin has a push tap.
• The toilet seat has a low visual contrast.
• Additional features include: a mirror, coat hooks, a shelf and a hand dryer.
• The hand dryer has a medium visual contrast.
• The changing room has a waste bin.
• There is a fixed height shower head.
• The shower controls are sensor.
• There is no shower seat.
• The walls and floor have a high visual contrast.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Toilet with Adaptations (Upstairs Fitness Suite - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Upstairs Fitness Suite - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the right as you enter the upstairs fitness suite from the lift or the public roof terrace.
  • The distance from the lift is 14m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 150cm (width) x 220cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 80cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 82cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 120cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 88cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.