Access Guide
Overview
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About
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- Facilities available in the venue include: a playground, a skate park, sports fields, a café and food kiosk, standard and adapted toilets.
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is Charlton.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the food kiosk opposite the playground, the standard and the adapted toilets.
- The following areas have stepped access: the food kiosk.
- Access throughout may include uneven surfaces.
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Getting Help and Assistance
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- There is seating available.
- There is a water bowl available for assistance dogs.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 3 toilets with adaptations.
- Toilets with adaptations are located opposite the car park, and within the male and female standard toilets.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female step-free toilet facilities are located to the left of the Charlton Park Road - Charlton Park Lane access point.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within all adapted toilets.
Parking
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Car Park
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- The car park is located on Charlton Park Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 5 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 236cm (width) x 472cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 90cm.
- The most accessible route from the Blue Badge parking has slight ramps or slopes.
- There is a slight ramp to exit the car park onto the walkaway towards the playground and to access the adapted toilet.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Access Point (Charlton Park Road- Charlton Lane)
- This access point is located on Charlton Park Road, opposite Charlton Park Lane.
- The approach to the access point has uneven surfaces.
- The access point is not clearly signed.
- There is step-free level access.
- There is an open gap.
- The width of the opening is 340cm.
- There is step-free level access as you enter.
Access Point (Charlton Park Road - Car park)
- This access point is located on Charlton Park Road.
- The approach to the access point has uneven surfaces.
- The access point is clearly signed.
- Assistance is not available at the access point.
- There is step-free level access.
- There are double manual gates.
- The gates are permanently held open.
- The width of the opening is 330cm.
- The gates have a high visual contrast.
- There is step-free level access as you enter.
Access Point (Cemetery Lane)
- This access point is located on Cemetery Lane.
- The access point is not clearly signed.
- There is step-free level access.
- There is a single manual gate.
- The gate is permanently held open.
- The width of the opening is 100cm.
- The gate has a high visual contrast.
- There is step-free level access as you enter.
Access Point (Charlton Park Lane)
- This access point is located on the junction of Charlton Park Lane and Canberra Road.
- The access point is not clearly signed.
- There is step-free level access.
- There is a single gate at this access point.
- The gate is permanently held open.
- The width of the opening is 95cm.
- The gate has a high visual contrast.
- There is step-free access via slope as you enter.
- The slope has a steep gradient.
Access Point (Canberra Road)
- This access point is located on Canberra Road.
- The access point is clearly signed.
- There is step-free level access.
- There are double gates at this access point.
- The gates are permanently held open.
- The width of the opening is 170cm.
- The gates have a high visual contrast.
- There is step-free access via slope as you enter.
- The slope has a slight gradient.
Access Point (Charlton House)
- This access point is located to the right of Charlton House car park.
- The approach to the access point has uneven surfaces.
- The access point is not clearly signed.
- There is step-free level access.
- There are double gates at this access point.
- The gates are permanently held open.
- The width of the opening is 270cm.
- The gates have a high visual contrast.
- There is step-free level access as you enter.
Outdoor Spaces
- The following is available in this area: a playground with play equipment, sports pitches, sports courts, parkland and a toilet block.
- Additional facilities in this area include: a skate park .
- Outdoor areas consist of concrete or tarmac, rubber tarmac, loose chippings and grass.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the toilet block, adapted toilet and food kiosk.
- The following areas have stepped access: the food kiosk.
- There are seats situated along the paths for people to rest.
- The paths have uneven surfaces.
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Playground
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- There is a playground with an access point over 100cm wide.
- There is a route around the play equipment which is firm and even, but is less than 150cm wide.
- The play equipment is within easy reach for seated and standing users and users of different heights.
- The following play experiences are available: swinging, sliding, rocking, rotating, climbing, balancing, viewing, sensory (visual, audible, or tactile), fitness and social play.
Eating and Drinking (The Old Cottage Coffee Shop)
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Location and Service
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- The Old Cottage Coffee Shop is ahead and to the right of the Carlton Park Road - Carlton Lane access point.
- The most accessible route has a very easy slope and uneven surfaces.
- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
- Full table service is available.
- Menus are wall-mounted.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- There is step-free level access to the counter.
- The height of the counter is 90cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
- Furniture available in this area includes: tables.
- Some seating is fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were low at the time of the survey.
Eating and Drinking (Kiosk - Playground)
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Location and Service
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- The food kiosk is next to the playground.
- The most accessible route has slight ramps or slopes and uneven surfaces.
- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
- Full table service is not available.
- Menus are wall-mounted.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- There is stepped access to the counter.
- There is 1 step with no handrails.
- The steps are unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 13cm.
- The height of the counter is 116cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
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- The seating area is uncovered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area.
Toilet with Adaptations (Right Hand Transfer - Car Park)
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Location and Access
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- The toilet surveyed is located between the car park and playground.
- The distance from the car park is 15m.
- The most accessible route to the toilet has slight ramps or slopes.
- There is step-free access via ramp into the facility.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- There is no signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 94cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 370cm (width) x 194cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 300cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 87cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 94cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 95cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Left Hand Transfer - Female)
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Location and Access
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- The toilet surveyed is located within the female toilets.
- The distance from the Charlton Park Road - Charlton Lane access point is 20m.
- The most accessible route to the toilet has slight ramps or slopes and doors permanently held open.
- There is step-free access via slope into the facility.
- The slope has a slight gradient.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 79cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 160cm (width) x 230cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 116cm (from the side of the toilet pan).
- There is a push button flush on the wall above the cistern.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is no dropdown rail for the toilet.
- The toilet seat is 49cm from the floor.
- The toilet seat has a high visual contrast.
- There is not a toilet roll holder.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 76cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 95cm from the floor.
- There is not a towel dispenser.
- There is not a hand dryer.
- There is no emergency alarm.
- There is no mirror.
- There is no shelf.
- The cubicle has no disposal facilities.
- There are no coat hooks.
- The height of the baby change facility when in use is 91cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Right Hand Transfer - Male)
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Location and Access
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- The toilet surveyed is located within the male toilets.
- The distance from the Charlton Park Road - Charlton Lane access point is 25m.
- The most accessible route to the toilet has doors permanently held open and slight ramps or slopes.
- There is step-free access via slope into the facility.
- The slope has a slight gradient.
- There is a steep slope leading from the café to the toilet block. There is an alternative slight slope to the left.
- There is pictorial signage on or near the door.
- The door opens outwards and has a medium visual contrast.
- The width of the door opening is 88cm.
- The door has a sliding bolt lock.
- Internally the door has a medium visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 170cm (width) x 170cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 118cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 90cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 88cm from the floor.
- There is not a towel dispenser.
- There is not a hand dryer.
- There is no emergency alarm.
- There is no mirror.
- There is no shelf.
- The cubicle has no disposal facilities.
- There is one coat hook.
- The coat hook is 164cm from the floor.
- The height of the baby change facility when in use is 91cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
