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Eltham Park

Eltham Park Gardens, Eltham, London, SE9 1AG

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Access Guide

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Introduction

Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • Toilets with adaptations are located at the rear of the café building.
    • The toilet with adaptations has a left hand transfer space.
    • The male and female toilet facilities are located at the rear of the café building..
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations at the rear of the café building.

Parking (Eltham Park South Car Park)

  • Car Park View
    • The car park is located on Glenesk Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 3 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 480cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 180cm.
    • The nearest designated bay is 2m from the access point.
    • The most accessible route from the Blue Badge parking has a steep ramp or slope and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street standard parking is available.

Access Point

  • This access point is located at the far end of the car park, beyond the Blue Badge bays.
  • The approach to the access point has bollards.
  • The access point is not clearly signed.
  • Assistance is not available at the access point.
  • There is step-free level access.
  • There is open access.
  • The width of the opening is 300cm.
  • There is step-free access via slope as you enter.
  • The slope has a steep gradient.
  • The ramp is over 150cm wide with no handrails.

Outdoor Spaces

  • The following is available in this area: a playground with play equipment, a sports pitch, sports courts, parkland, woodland and a toilet block.
  • Outdoor areas consist of concrete or tarmac, rubber tarmac, grass and compact earth.
  • There are footpaths in some areas.
  • The majority of the paths are wide enough for wheelchair users.
  • The following areas have step-free access via ramps or slopes: pathways on the periphery of the park.
  • There are seats situated along the paths for people to rest.
  • The paths have bollards.
  • Playground View
    • There is a fenced play area with an access point over 100cm wide.
    • There is a route around the play equipment which is firm and even, and is at least 150cm wide.
    • The play equipment is within easy reach for seated and standing users and users of different heights.
    • The following play experiences are available: swinging, sliding, rotating, climbing, balancing, viewing and fitness.

Eating and Drinking (Eltham Park South Café)

  • Location and Service View
    • The most accessible route has slight ramps or slopes, a steep ramp or slope and bollards.
    • This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
    • Full table service is not available.
    • Menus are wall-mounted.
    • The following dietary requirements can be catered for: dairy free, lactose free and nut allergy.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • There is step-free level access to the counter.
    • The height of the counter is 120cm.
    • There is not a lowered section at the counter.
    • The counter has glazed screens which may affect the ability of someone to lip read.
  • Seating Area View
    • The seating area is uncovered.
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: benches.
    • Furniture available in this area includes: picnic tables.
    • The seating and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.

Room (Indoor Seating Area)

  • The room is located in the building behind the café.
  • The distance from the café counter is 30m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is stepped access into the room.
  • There is 1 step with no handrails.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 4cm.
  • The step is at the threshold of the door.
  • There is a single manual door with a low visual contrast.
  • The door opens away from you.
  • The width of the opening is 77cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in the room includes: chairs without armrests and benches.
  • Furniture available in the room includes: tables.
  • Some seating is fixed.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located at the rear of the café building.
    • The distance from the café counter is 20m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is no signage on or near the door.
    • The door opens outwards and has a medium visual contrast.
    • The width of the door opening is 84cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 149cm (width) x 296cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 67cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a push tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 90cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 127cm from the floor.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a waste bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 80cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.