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Greenwich Pier

King William Walk, Greenwich, London, SE10 9HT

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Access Guide

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Overview

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street standard parking is available.
    • The on-street designated Blue Badge parking bays are located on Greenwich Church Street and Welland Street.
  • Public Car Parks View
    • There is a public car park located on Welland Street.
    • The name of the car park is Cutty Sark Gardens Car Park.
    • Designated Blue Badge parking bays are not available in the car park.

Ticketing (Ticket Counter)

  • Ticket Counter View
    • The ticket counter surveyed is located in front of the pier.
    • There is step-free level access to the counter.
    • The queue width is at least 150cm and there is no need to turn.
    • There is not a separate wheelchair accessible queue lane.
    • The height of the counter is 75cm.
    • There is not a lowered section at the counter.
    • The counter has glazed screens and patterned/distracting backgrounds.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
  • Self-Service Ticket Machines View
    • The height of the touchscreen display ranges from 116cm to 133cm from the floor.

Entrance (Boarding Points A ,B and D)

  • This entrance is located beyond the ticket office on the right.
  • The approach to the entrance has uneven surfaces and bollards.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual gates at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 109cm.
  • The doors have a low visual contrast.
  • There is step-free access via ramp as you enter.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.

Entrance (Boarding Point C)

  • This entrance is located beyond the ticket office on the left.
  • The approach to the entrance has uneven surfaces and bollards.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual gates at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 230cm.
  • The doors have a low visual contrast.
  • There is step-free access via ramp as you enter.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.

Lift (Boarding Point C)

  • The lift surveyed is located to the right of boarding point C.
  • This lift is a platform lift.
  • The distance from the boarding point C entrance is 2m.
  • The most accessible route to the lift has step-free level access.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The lift was not in operation at the time of the survey (October 2024).

Getting Around

  • There is step-free level access throughout all areas.
  • Access throughout may include uneven surfaces.
  • There may be background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.

Exit (Boarding Point A, B and D)

  • The exit area is clearly signed.
  • There is step-free access via ramp at the exit.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • There are double manual gates at this exit.
  • The doors are permanently held open.
  • The width of the opening is 109cm.
  • The doors have a low visual contrast.
  • There is step-free level access as you exit.

Exit (Boarding Point C)

  • The exit area is clearly signed.
  • There is step-free access via ramp at the exit.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • There are double manual gates at this exit.
  • The gates are permanently held open.
  • The width of the opening is 230cm.
  • The gates have a low visual contrast.
  • There is step-free level access as you exit.