Access Guide
Overview
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About
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- This is a community centre.
- Facilities available in the venue include: a main hall, multiple community and meeting rooms, and a kitchen.
- View information on opening times
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking.
- The nearest train station is Greenwich.
- The nearest DLR station is Greenwich.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: all areas of the basement (except the toilet facilities) when entering the building through the rear entrance (steep ramp). The standard toilets and toilet with adaptations in the basement (slight ramp).
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- Floors B, G and 1 can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: large print (on request) and different languages (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: phone charging points and Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located in the basement and on the ground floor.
- All toilets with adaptations have a left hand transfer space.
- The gender inclusive toilet facilities are located in the basement and on the ground floor.
- The male and female toilet facilities are located on the first floor.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations on the ground floor.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street designated Blue Badge parking is available.
- The on-street designated Blue Badge parking bays are located on Lovibond Lane.
- The Blue Badge bays are clearly marked and signposted.
- There is one Blue Badge bay located directly outside the rear entrance. This has dimensions of 210cm x 667cm, and has step free level access to the rear entrance. There are no charges or time restrictions for using this Blue Badge bay.
Entrance (Rear Entrance)
- This entrance is located to the rear of the building, on Lovibond Lane.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single manual door at this entrance.
- The door opens towards you.
- The width of the opening is 90cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is step-free level access as you enter.
Entrance (Front Entrance)
- This entrance is located at the front of the building, off Greenwich High Road.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- The ramp bypasses the steps.
- There are 7 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails do not cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 14cm.
- The depth of the steps is between 30cm and 45cm.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 150cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double manual doors.
- The second set of doors open both ways.
- The width of the opening is 147cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Reception (Main Reception)
- The reception is located between the first and second sets of doors at the front entrance.
- The distance from the front entrance (first set of doors) is 2m.
- The most accessible route to reception has uneven surfaces.
- There is step-free level access to reception.
- The height of the reception desk is 106cm.
- There is not a lowered section at the desk.
- The reception has glazed screens.
- There is not a hearing assistance system.
- There is background noise in this area.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is no seating area at reception. There is a table opposite the reception desk, with a clear underside space of 66cm, and a surface height of 70cm, on which notices and leaflets are placed. This table can be used to fill in forms/sign documents if necessary. Clipboards are also available for this purpose. Due to the high amount of natural light in the area, lighting levels may vary depending on the time of day and weather conditions.
Getting Around
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: all areas of the basement (except the toilet facilities) when entering the building through the rear entrance (steep ramp). The standard toilets and toilet with adaptations in the basement (slight ramp).
- Access throughout may include doors permanently held open, manual doors and narrow walkways.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There may be background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable in some areas.
Lift
- The lift surveyed is located straight ahead up the ramp as you enter the building through the rear entrance.
- The distance from the rear entrance is 21m.
- The most accessible route to the lift has narrow walkways, a steep ramp or slope and doors permanently held open.
- Floors B, G and 1 are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, a low visual contrast and Braille markings.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 89cm.
- The internal dimensions of the lift are 90cm (width) x 209cm (depth).
- The internal lift control buttons have Braille markings, tactile markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Stairs (Front - Ground Floor to First Floor)
- The stairs surveyed are located at the front of the building, straight ahead as you enter through the front entrance.
- The ground floor and first floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are not easy to grip.
- The handrails do not cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Stairs (Front - Ground Floor to Basement)
- The stairs surveyed are located at the front of the building, straight ahead as you enter through the front entrance.
- The ground floor and basement can be accessed by these stairs.
- There are 16 steps between floors.
- The steps are clearly marked and have a handrail on the left going down.
- The handrail is not easy to grip.
- The handrail does not cover the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Stairs (Rear)
- The stairs surveyed are located to the rear of the building, immediately to the right as you enter through the rear entrance.
- The basement and ground floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps have low visual contrast markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were low at the time of the survey.
Stairs (Centre)
- The stairs surveyed are located in the centre of the building, straight ahead and to the right as you enter through the rear entrance, before the ramp.
- The basement and ground floor can be accessed by these stairs.
- There are 19 steps between floors.
- The steps are clearly marked and have a handrail on the right going up.
- The handrail is not easy to grip.
- The handrail does not cover the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Kitchen
- The kitchen is located immediately to the left as you exit the lift on the ground floor.
- There is step-free level access into the kitchen.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The width of the opening is 77cm.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- The work surface is 89cm from the floor.
- A lowered work surface is not available.
- Under counter cupboards are available.
- The hob is 90cm from the floor.
- A lowered hob is not available.
- The oven is at a suitable height for a wheelchair user.
- The sink is 90cm from the floor.
- A lowered sink is not available.
- The sink has a lever mixer tap.
- Facilities within the kitchen include a kettle, a dishwasher, a freezer, a microwave and a fridge.
- The following machines are at a suitable height for a wheelchair user: tumble dryer.
- Seating available in the kitchen includes: chairs without armrests.
- Lighting levels were even at the time of the survey.
Room (Community Room)
- The room is located immediately to the right as you exit the lift on the ground floor.
- The distance from the lift is 2m.
- The most accessible route to the room has a steep ramp or slope, doors permanently held open and narrow walkways.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The width of the opening is 79cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests and sofas.
- Furniture available in the room includes: tables and coffee tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a play area.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- This room contains a serving hatch through from the kitchen at a height of 91cm.
Room (Room 4 - Example of Meeting Room)
- The room is located on the ground floor, to the right along the corridor and then to the left as you exit the lift.
- The distance from the lift is 20m.
- The most accessible route to the room has a steep ramp or slope, doors permanently held open and narrow walkways.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 85cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm.
- There is background noise in this area which varies depending on the function/event.
- Announcements are in person.
- Lighting levels were even at the time of the survey.
- There are multiple additional meeting rooms located throughout the building, all of which have similar specifications to this one.
Room (Harold Gibbons Hall)
- The room is located immediately to the right as you exit the lift on the first floor.
- The distance from the lift is 2m.
- The most accessible route to the room has a steep ramp or slope, doors permanently held open and narrow walkways.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a medium visual contrast.
- The door opens both ways.
- The width of the opening is 94cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Ground Floor - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located in the centre of the building on the ground floor, to the rear of the shared toilet area.
- The distance from the lift is 18m.
- The most accessible route to the toilet has a steep ramp or slope, manual doors, narrow walkways and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 147cm (width) x 210cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 80cm (from the side of the toilet pan).
- There is a push button flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 90cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 100cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 81cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The door into the toilet area is 86cm wide, and opens away from you (push).
Toilet with Adaptations (Basement - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located within the standard shared toilets in the basement, to the left as you enter the building through the rear entrance.
- The distance from the rear entrance is 10m.
- The most accessible route to the toilet has narrow walkways, a slight ramp or slope, manual doors and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 88cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 147cm (width) x 228cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 81cm (from the side of the toilet pan).
- There is a push button flush on top of the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 84cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 90cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 102cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The door into the standard shared toilets in the basement, in which this facility is located, opens inwards to a width of 86cm. There is a slight ramp leading down into the standard shared toilets, beyond the entrance door. This has a width of 80cm.
