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The Pilot

68 River Way, Greenwich, London, SE10 0BE

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About this venue

For WhatPub information about the Pilot, please click here (opens new tab)

Access Guide

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Overview

Accommodation Overview

  • About View
    • There are 10 bedrooms in total.
    • There is not step-free level access to the bedrooms.
    • Only assistance dogs are welcomed at this venue.
  • Parking and Public Transport View
    • The venue has its own car park, with Blue Badge parking available.
    • The nearest underground station is North Greenwich.
  • Getting In and Around View
    • There is stepped access at the most accessible entrance.
    • The following areas have stepped access: all rooms.
    • Access throughout may include manual doors and narrow walkways.
    • The ground, first and second floor can be accessed via stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • Toilets with adaptations are located on the ground floor, to the right of the entrance.
    • The toilet with adaptations has a left hand transfer space.
    • The male and female toilet facilities are located on the lower ground floor.
    • The male and female toilet facilities are located on the ground floor.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the accessible toilet on the ground floor.

Parking

  • Car Park View
    • The car park is located at the front of the pub.
    • The car park is open air/surface.
    • The car park surface consists of cobbles.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 238cm (width) x 496cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 95cm.
    • The nearest designated bay is 2m from the pub entrance.
    • The most accessible route from the Blue Badge parking has steep ramps or slopes and uneven surfaces.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
    • The dropped kerb is to the right of the Blue Badge bays, by the front outdoor seating. There is a hatched walkway leading to the dropped kerb.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.
    • Clearly presented parking signs are available.
    • Payment machines are located inside the venue.
    • There is a touchscreen at the bar at a height of 130cm. Visitors need to enter their car registration number to receive 2 hours free parking.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Pub - Accessible)

  • This entrance is located at the right hand side of the building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • There are double manual doors at this entrance.
  • The locked door can be opened on request.
  • The doors open towards you.
  • The width of the opening is 152cm.
  • The doors have a low visual contrast.
  • There is step-free level access as you enter.

Entrance (Pub)

  • This entrance is located at the front left of the building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • There is 1 step with no handrails.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 11cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 76cm.
  • The door has a high visual contrast.
  • There is a second single manual door.
  • The second door is permanently held open.
  • The width of the opening is 74cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a low visual contrast.
  • There is step-free level access as you enter.

Eating and Drinking

  • Location and Service View
    • The most accessible route has step-free level access and manual doors.
    • This area has a bar where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available on request only.
    • Menus are available on a board and online.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located ahead of the entrance.
    • There is step-free level access to the counter.
    • The height of the counter is 108cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • Seating Area View
    • The following areas have stepped access: the lower ground restaurant area, the lower ground outdoor seating area and the upper ground seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny and patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas and high stools.
    • Furniture available in this area includes: tables, coffee tables and high tables.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the ground floor, to the right of the entrance.
    • The distance from the accessible pub entrance is 5m.
    • The most accessible route to the toilet has manual doors and steep ramps or slopes.
    • There is step-free access via slope into the facility.
    • The slope has a steep gradient.
    • There is a short steep slope on the threshold of the toilet.
    • There is written text signage on or near the door.
    • The door opens inwards and has a medium visual contrast.
    • The width of the door opening is 76cm.
    • The door has a lever twist lock.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 234cm (width) x 135cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 142cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 106cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 76cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 86cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a nappy/incontinence items bin, a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 105cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade, and unshaded light sources.

Entrance (Bedrooms)

  • This entrance is located to the right of the pub entrance.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • There are 2 steps with no handrails.
  • The steps are unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 14cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is a key fob/card reader at a height of 123cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 74cm.
  • The door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 113cm.
  • There is stepped access as you enter.
  • There are 14 steps with a handrail on the right going up.
  • The handrail is not easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 20cm.
  • The depth of the steps is not between 30cm and 45cm.

Reception (Accommodation)

  • The reception is located to the left of the pub entrance.
  • The distance from the pub entrance is 4m.
  • The most accessible route to reception has uneven surfaces, manual doors and narrow walkways.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is not a lowered section at the desk.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Some flooring is patterned.
  • Lighting levels vary due to the use of large glazed walls.

Stairs (Bedrooms - Interior)

  • The stairs surveyed are located to the right of the accommodation reception.
  • The ground, first and second floor can be accessed by these stairs.
  • There are 15 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are not easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail extends horizontally beyond the first and last step.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 19cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Getting Around (Accommodation)

  • The following areas have stepped access: all rooms.
  • Access throughout may include manual doors.
  • The flooring is patterned.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Wayfinding signage is not provided.
  • Lighting levels were even at the time of the survey.

Standard Bedroom (Room 5)

  • The bedroom surveyed is located on the first floor.
  • The distance from the interior stairs is 12m.
  • The most accessible route to the bedroom has narrow walkways, steps and manual doors.
  • There is step-free level access into the bedroom.
  • There is written text signage on or near the door.
  • There is a key fob/card reader at a height of 100cm.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 74cm.
  • The bedroom has a double bed.
  • The top of the mattress is 60cm from the floor.
  • The flooring is patterned.
  • The following is available in this bedroom: a chair with armrests, a chair without armrests, bedside plug sockets, a desk, a TV with subtitles and a flashing fire alarm.
  • Lighting levels were even at the time of the survey.

Standard Ensuite (Room 5)

  • There is step-free level access into the ensuite.
  • The ensuite door opens inwards and has a low visual contrast.
  • The width of the door opening is 62cm.
  • Internally the door has a low visual contrast.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder, a wash basin, a soap dispenser and a hand towel available.
  • The wash basin has a lever mixer tap.
  • The toilet roll holder has a low visual contrast.
  • Additional features include: a mirror and a coat hook.
  • The ensuite has a pedal bin.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey.
  • The ensuite has a shower cubicle.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist/turn.
  • There is no shower seat.