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Twin Group - Greenwich Centre

12 Lambarde Square, Greenwich, London, SE10 9HB

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the rear right of the students' lounge as you enter through the second set of doors.
    • The toilet with adaptations has a right hand transfer space.
    • The male and female toilet facilities are located straight ahead, along the corridor and to the right as you enter through the second set of doors.
  • Washroom and Shower Facilities View
    • Standard shower facilities are located within the standard male and female toilets.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street designated Blue Badge parking is available.
    • The on-street designated Blue Badge parking bays are located Hazel Lane and Hawthorne Crescent.
    • The Blue Badge bays are clearly marked and signposted.
    • On-street parking for Blue Badge holders on Hazel Lane and Hawthorne Crescent is free but limited to 3 hours (no return within 2 hours). All standard on-street parking in the vicinity is for resident permit holders only.

Entrance (The Greenwich Centre)

  • This entrance is located at the front of the building, off Lambarde Square.
  • The approach to the entrance has uneven surfaces and bollards.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 114cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open away from you.
  • The width of the opening is 161cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Lift (The Greenwich Centre - To Twin Group on First Floor)

  • The lift surveyed is located straight ahead across the foyer as you enter The Greenwich Centre on the ground floor.
  • The distance from The Greenwich Centre entrance is 15m.
  • The most accessible route to the lift has step-free level access.
  • The basement, ground, first and second floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a medium visual contrast and tactile markings.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 109cm.
  • The internal dimensions of the lift are 140cm (width) x 182cm (depth).
  • The internal lift control buttons have tactile markings and a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: an audible announcer, a visual floor indicator, a separate door to exit and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There are other lifts available at this location which are of a similar size.
  • The basement floor is for maintenance staff only. For access to the Twin Group, it is only necessary to go between the ground floor and first floor.

Stairs (The Greenwich Centre - To Twin Group on First Floor)

  • The stairs surveyed are located straight ahead across the foyer as you enter The Greenwich Centre on the ground floor.
  • The ground floor and first floor can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Entrance (Twin Group)

  • This entrance is located straight ahead as you exit The Greenwich Centre lift on the first floor.
  • The entrance area is not clearly signed.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 120cm.
  • There is a key fob/card reader at a height of 103cm.
  • These are both for staff/out of hours access only, along with the door release buttons on both sets of doors.
  • There are double manual doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The doors are permanently held open.
  • The width of the opening is 96cm.
  • The doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 96cm.
  • There is a second set of double manual doors.
  • The second set of doors are permanently held open.
  • The width of the opening is 155cm.
  • The second set of doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 96cm.
  • There is step-free level access as you enter.

Reception

  • The reception is located diagonally to the right as you enter through the Twin Group entrance (first set of doors).
  • The distance from the Twin Group Entrance (first set of doors) is 4m.
  • There is step-free level access to reception.
  • The height of the reception desk is 109cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • The flooring consists of deep pile carpet.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and armchairs.

Getting Around

  • There is step-free level access throughout all areas.
  • Access throughout may include manual doors, doors permanently held open and narrow walkways.
  • The flooring consists of deep pile carpet.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is background noise which varies depending on the time of day.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is not consistent throughout.
  • Seating available in the walkways includes: chairs with armrests, chairs without armrests, armchairs, stools and high stools.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable in some areas.

Lounge (Students' Lounge)

  • The lounge is located straight ahead as you pass through the second set of doors at the Twin Group entrance.
  • There is step-free level access into the lounge.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring consists of deep pile carpet.
  • The walls and floor have a high visual contrast.
  • Seating available in the lounge includes: chairs with armrests, chairs without armrests, armchairs, stools and high stools.
  • Furniture available in the lounge includes: high tables, long tables, desks and tables.
  • Some tables are fixed.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is a TV with subtitles.
  • Lighting levels were even at the time of the survey.
  • A water dispenser is available. This is 93cm high.

Room (Teaching Room - Teaching Room 15)

  • The room is located straight ahead, along the corridor, round to the right and then on your left as you enter through the second set of doors.
  • The distance from the Twin Group main entrance (first set of doors) is 62m.
  • The most accessible route to the room has step-free level access.
  • There is numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring consists of deep pile carpet.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Announcements are in person.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • There are a further 19 additional similar teaching rooms available in the venue (20 in total). All chairs have an armrest on one side and are equipped with attached swing-away folding tables with a surface height of 70cm, and a clear underside space of 69cm.

Room (Meeting Room - Meeting Room 2)

  • The room is located straight ahead across the students' lounge as you enter through the second set of doors at the Twin Centre main entrance.
  • The distance from the Twin Group main entrance (first set of doors) is 27m.
  • The most accessible route to the room has step-free level access.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The flooring consists of deep pile carpet.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Announcements are in person.
  • Lighting levels were even at the time of the survey.
  • There is one additional meeting room (meeting room 1) in the venue, located adjacent to this one.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the rear right of the students' lounge as you enter through the second set of doors.
    • The distance from the Twin Group main entrance (first set of doors) is 27m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and ‘Not All Disabilities Are Visible’ signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 149cm (width) x 238cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 82cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 116cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 114cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.