Access Guide
Introduction
- Services / facilities within the building include day and residential cruises.
- There are two separate boats, the Thames Venturer and the Thames Adventurer.
- There is similar access onto both boats.
Location
- The nearest National Rail station is Kingston.
- The organisation's head office and point of contact is located in Richmond upon Thames.
- The boat is moored in Kingston upon Thames and the majority of trips depart from Kingston upon Thames.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Bentall A.
- The car park is located on Steadfast Road.
- There is a/are Blue Badge parking bay(s) available within the car park.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on Down Hall Road.
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Drop-off Point
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- There is not a designated drop off point.
- There are parking bays for a two hour drop off period on Down Hall Road and by the riverside itself. Blue Badge parking at the Bentall Car Park is available on the 8th Floor.
Outside Access (Barge Dock Entrance)
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Entrance
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- This information is for the entrance located on the green top deck.
- There is ramped/sloped access at this entrance.
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Ramp/Slope
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- The ramp/slope is located between the green deck and the walkway.
- The gradient of the ramp/slope is slight.
- The ramp/slope is portable.
- Please contact the boat captain for use of the portable ramp.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 80cm (2ft 7.5in).
Lift (Access to Wheelhouse and Lower Deck Thames Venturer Boat)
- There is a lift for public use.
- The lift is located next to the toilets on the lower deck.
- The lift is a platform lift.
- The floors which are accessible by this lift are Deck - Wheelhouse - Lower Deck.
- The lift is approximately 10m (3.05m) from the entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7.5in).
- The dimensions of the lift are 95cm x 120cm (3ft 1.4in x 3ft 11.24in).
- There are separate entry and exit doors in the lift.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is moderate to good.
- There is a handrail on the right side of the lift.
- It is a small level change between the barge entrance on the green deck and the wheelhouse level.
Inside Access (Thames Venturer Boat)
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
- There is tracking on the upper deck for securing wheelchairs.
- There are 8 deep steps or a platform lift to the lower accommodation area.
- The carers' accommodation is accessed via 1 deep step.
Toilet with Adaptations (Thames Venturer Boat - Left Hand Transfer)
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Location and Access
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- Accessible toilet facilities are available.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 3m (9.84252ft) from the lift.
- This accessible toilet is located on the lower deck.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 79cm (2ft 7.1in).
- The door is easy to open.
- The dimensions of the accessible toilet are 146cm x 190cm (4ft 9.48in x 6ft 2.8in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7.5in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 42cm (1ft 4.54in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high visual contrast between the external door and wall.
- There is a high visual contrast between the internal door and wall.
- There is a low visual contrast between the wall-mounted grab rail(s) and wall.
- There is a low visual contrast between the dropdown rail(s) and wall.
- There is a high visual contrast between the walls and floor.
- The lighting levels are good.
Accessible Shower (Thames Venturer Boat)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located within the female toilet cubicle.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 50cm (1ft 7.69in).
- There is level access to the services from the accessible shower facilities.
- There is a similar shower in the male toilet.
Standard Toilet(s) (Thames Venturer Boat)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located on the lower deck.
- The female toilet(s) is/are approximately 5m (16.4042ft) from the lift.
- Inside the venue, there is level access to the female toilet(s).
- This is by lift.
- Lighting levels in the female toilets are good.
Inside Access (Thames Adventurer Boat)
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are varied.
- There is no lift in the Thames Adventurer to provide access to the lower deck. .
Toilet with Adaptations (Thames Adventurer Boat - Left Hand Transfer)
- There is an/are accessible toilet facilities in this area.
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Location and Access
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- This accessible toilet is approximately 3m (9.84252ft) from the top deck.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door is easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 95cm (3ft 1.4in).
- The door does not have a horizontal grab rail.
- The dimensions of the accessible toilet are 130cm x 215cm (4ft 3.18in x 7ft 0.65in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has not got a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 85cm (2ft 9.46in).
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There are dropdown rails on both sides of the toilet.
- There is not an emergency alarm .
- Disposal facilities are available in the toilet.
- There is a/are general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is not a/are not wall-mounted grab rail(s) available.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The height of the toilet seat above floor level is 42cm (1ft 4.54in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 50cm (1ft 7.69in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 77cm (2ft 6.31in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps have clear markings to indicate hot and cold settings.
- There is not a soap dispenser.
- There is not a towel dispenser.
- There is not a hand dryer.
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Colour Contrast and Lighting
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- There is a high colour contrast between the external door and wall.
- There is a high colour contrast between the internal door and wall.
- There is a high colour contrast between the dropdown rail(s) and wall.
- There is a high colour contrast between the wall-mounted grab rail(s) and wall.
- The lighting levels are good.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is normally on duty.
- Staff are trained to BSL level 1.
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Comments
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- Bookings need to be made in advance.
