Skip to main content
The new name for DisabledGo

The Wych Elm

93 Elm Road, Kingston Upon Thames, Surrey, KT2 6HT

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Kingston upon Thames.
  • There is a bus stop within 150m (164yds) of the venue.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Kingston.

Opening Hours

Parking

  • The venue does not have its own car park.

Entrance (Main)

  • This entrance is located at the front of the building, off Elm Road.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • There are 2 steps as you enter.
  • There are no handrails for the steps.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The depth of the steps is not between 30cm-45cm.
  • There is a single manual door.
  • The door opens away from you.
  • The width of the opening is 83cm.
  • The door has a high colour contrast.

Entrance (Alternative)

  • This entrance is located to the right of the main entrance, off Elm Road.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a portable ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is under 75cm wide.
  • There are 2 steps as you enter.
  • There are no handrails for the steps.
  • The steps are unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 8cm.
  • The depth of the steps is not between 30cm-45cm.
  • There is a single manual door.
  • The door opens away from you.
  • The width of the opening is 83cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high colour contrast.

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Music is played throughout the bar.
  • Lighting levels are bright.

Eating and Drinking

  • The following information is for the bar.
  • The bar does serve food.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 3m (3yd 10in) from the main entrance.
  • The distance between the floor and the lowest table is 74cm (2ft 5in).
  • The distance between the floor and the highest table is 74cm (2ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is pub fayre.
  • Comments View
    • Food is served Tuesday - Saturday 12:00-15:00 & 18:00-21:30 & Sunday 12:00-16:00.

Toilet with Adaptations

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).
  • Home visits / services are not available.