Access Guide
Overview
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About
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- Facilities available in the venue include: a café, swimming pools, a gym, squash courts, sports halls, multi sensory room and a wellness centre.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest step-free train station is Meadowhall.
- The nearest tram stop is Meadowhall.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the swimming pool, wet changing area and wet changing room with adaptations (steep ramp). There is a slight ramp to access the squash courts and spin studio.
- Access throughout may include manual doors, narrow walkways and narrow aisles.
- The lower ground, ground and first floors can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located along the corridor to the right as you exit the lift on the first floor.
- Documents are available in the following formats: large print (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: equality and diversity.
Toilet and Changing Facilities
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Toilet Facilities
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- The shared step-free toilet facilities are located within the wet changing area.
- The male and female step-free toilet facilities are located within the male and female dry changing areas.
- The male and female step-free toilet facilities are located along the corridor to the right as you exit the main lift on the first floor.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located along the corridor to the right as you exit the main lift on the first floor.
- The changing facilities which have adaptations are located along the main corridor behind the reception and within the wet changing area.
- Standard changing facilities are located within the wet and dry changing areas.
- Parent and baby changing facilities are located within the wet changing area.
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Washroom and Shower Facilities
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- The shower facilities which have adaptations are located within the wet and dry changing rooms with adaptations.
- Standard shower facilities are located within the dry and wet changing areas.
Parking
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Car Park
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- The car park is located at the front of the venue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 10 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 10m from the entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front left of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 148cm.
- The doors have a high visual contrast.
- There is a second set of double automatic doors.
- The second set of doors are permanently held open.
- The width of the opening is 142cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Reception
- The reception is located ahead and to the right as you enter.
- The distance from the entrance is 5m.
- There is step-free level access to the reception.
- The height of the reception desk is 100cm.
- There is a lowered section at the desk.
- The height of the lowered section is 73cm.
- The reception has glazed screens and patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey.
- There are security barriers with a wider opening which are operated by staff.
- The width of the security barrier opening is 100cm.
Getting Around
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: access to the swimming pool, wet changing area and the wet changing room with adaptations (steep gradient). There is a slight ramp to access the squash courts and spin studio.
- Access throughout may include manual doors, doors permanently held open and automatic doors.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests, sofas and high stools.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Eating and Drinking (Café)
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Location and Access
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- The café is located behind reception.
- The most accessible route has step-free level access and narrow walkways.
- There is step-free level access into this area.
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Service
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- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
- Full table service is available on request only.
- Menus are wall-mounted, available on a board and displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located behind reception.
- There is step-free level access to the counter.
- The height of the counter is 101cm.
- There is not a lowered section at the counter.
- The counter has glazed screens.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, sofas and high stools.
- Furniture available in this area includes: coffee tables and high tables.
- Some tables are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Gym
- The gym is located at the very end of the corridor, at the rear of the centre.
- There is step-free level access into the gym.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- The width of the opening is 85cm.
- There is step-free level access throughout, this may include the use of a lift.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is not staffed.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
Lift (Gym)
- The lift surveyed is located to the left as you enter the gym.
- The distance from the entrance is 45m.
- The most accessible route to the lift has step-free level access, manual doors and narrow walkways.
- The ground and first floors are accessed by this lift.
- The lift door has a low visual contrast.
- The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 110cm (width) x 121cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a separate door to exit and a visual floor indicator.
- Lighting levels were even at the time of the survey.
Stairs (Gym)
- The stairs surveyed are located to the left as you enter the gym.
- The ground and first floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Changing Area (Dry Side)
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Changing Area
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- The male and female changing area were surveyed.
- The changing area is located along the main corridor behind the reception.
- The distance from the entrance is 20m.
- The most accessible route to the changing area has step-free level access and narrow walkways.
- There is step-free level access into the changing area.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 83cm.
- Internally the door has a high visual contrast.
- Facilities in this area include: changing cubicles, toilets, showers, a changing bench and lockers.
- There are lockers at a suitable height for a wheelchair user.
- Lighting levels were even at the time of the survey.
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Toilet Facilities
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- There is step-free level access to the toilet facilities.
- There are no ambulant toilet facilities available.
- There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
- The wash basin has a push tap.
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Shower Facilities
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- There is step-free level access to the shower facilities.
- There is a fixed height shower head.
- The shower controls are push.
- There is no shower seat.
Changing Room with Adaptations (Dry Side - Right Hand Transfer)
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Location and Access
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- The changing room surveyed is located along the main corridor behind the reception.
- The distance from the entrance is 20m.
- The most accessible route to the changing room has step-free level access and narrow walkways.
- There is step-free level access into the changing room.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- Facilities available in the changing room include: a changing table/bench, a toilet and a wheel-in shower.
- The dimensions of the changing room are 340cm (width) x 234cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right of the toilet as you look at it, however it is obstructed.
- The lateral transfer space is 271cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 110cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 110cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 95cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The changing room has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- There is a flip-down shower seat.
- The shower seat is 50cm from the floor.
- The shower controls are lever mixer.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a low visual contrast.
- The shower dropdown rails have a low visual contrast.
- There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Pool
- This is an indoor swimming pool.
- There is step-free level access throughout this area.
- Access throughout this area may include slippery surfaces.
- Some flooring is shiny.
- There is not an emergency alarm at poolside.
- Lighting levels were even at the time of the survey.
- Access into the water is via a ladder.
- There are 3 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of the steps throughout its length.
- The steps are unmarked.
- The pool has a lifeguard on duty at all times.
- Additional facilities include: a children's pool.
Changing Area (Wet)
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Changing Area
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- The shared changing area was surveyed.
- The changing area is located at the end of the corridor on the left side of the centre.
- The distance from the entrance is 30m.
- The most accessible route to the changing area has a steep ramp or slope and narrow walkways.
- There is step-free level access into the changing area.
- The door opens inwards automatically and has a medium visual contrast.
- The width of the door opening is 168cm.
- Internally the door has a medium visual contrast.
- Facilities in this area include: changing cubicles, toilets, showers, a changing bench, baby change facilities and lockers.
- There are lockers at a suitable height for a wheelchair user.
- The height of the baby change facility when in use is 92cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Toilet Facilities
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- There is step-free level access to the toilet facilities.
- There are no ambulant toilet facilities available.
- There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
- The wash basin has a push tap.
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Shower Facilities
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- There is step-free level access to the shower facilities.
- There is a fixed height shower head.
- The shower controls are push.
- There is no shower seat.
Changing Room with Adaptations (Wet Side - Right Hand Transfer)
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Location and Access
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- The changing room surveyed is located ahead as you enter the wet changing area.
- The distance from the entrance is 40m.
- The most accessible route to the changing room has a steep ramp or slope and automatic doors.
- There is step-free level access into the changing room.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- Facilities available in the changing room include: a changing table/bench, a chair/stool, a toilet, a wash basin and a wheel-in shower.
- The dimensions of the changing room are 250cm (width) x 335cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right of the toilet as you look at it.
- The lateral transfer space is 181cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 103cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 96cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 89cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The changing room has a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 144cm from the floor.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- There is a flip-down shower seat.
- The shower seat is 49cm from the floor.
- The shower controls are sensor.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rails have a high visual contrast.
- There is no emergency alarm for the shower.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Lift (Main)
- The lift surveyed is located on the left side of the entrance foyer.
- The distance from the entrance is 7m.
- The most accessible route to the lift has step-free level access.
- The lower ground, ground and first floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a low visual contrast.
- None of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 106cm (width) x 138cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a separate door to exit and a visual floor indicator.
- Lighting levels were even at the time of the survey.
Stairs (Main)
- The stairs surveyed are located to the left as you exit the entrance foyer.
- The lower ground, ground and first floors can be accessed by these stairs.
- There are 20 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are not easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Changing Places (Left Hand Transfer)
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Location and Access
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- The Changing Places facility surveyed is located along the corridor to the right as you exit the lift on the first floor.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from the main lift is 10m.
- The most accessible route to the Changing Places facility has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a low visual contrast.
- There is not a grab rail on the internal door.
- The dimensions of the facility are 305cm (width) x 260cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The transfer space on the right as you face the toilet is 245cm.
- There is a spatula flush on the non-transfer side.
- There is no horizontal grab rail for the toilet.
- There is a vertical grab rail on the non-transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 83cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is free standing and height adjustable.
- The length of the changing bench is 194cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
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- There is an adjustable shower head which can also be detached.
- The shower controls are push.
- There is a flip-down shower seat.
- The shower seat is 55cm from the floor.
- There is a grab rail and a dropdown rail for the shower.
- The shower grab rail has a low visual contrast.
- The shower dropdown rail has a low visual contrast.
- There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
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Other Facilities
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- There is a fixed height wash basin.
- The wash basin is 69cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 104cm from the floor.
- There is not a towel dispenser.
- A wide paper roll dispenser is not available.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The facility has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- A privacy screen is not available.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Room (Sensory Room)
- The room is located along the right side corridor as you exit the lift, on the first floor.
- The distance from the main lift is 17m.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 85cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
