Access Guide
Overview
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About
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- The centre operates as a facility to support families.
- Services available in the venue include: Health and Wellbeing: Health visitor drop-in clinics, baby clinics, infant feeding support, and "Start Well" family programmes addressing nutrition, routines, and healthy lifestyles.
Support Groups: Light Peer Support Group, coffee mornings, and "Explore, Play and Learn" for children with developmental delays.
Advice and Guidance: One-to-one family support, including benefits advice, re-housing support, and parenting programmes.
Childcare: A not-for-profit day nursery for children aged 6 months to 5 years is located onsite, open Monday-Friday 8am to 6pm.
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Parking and Public Transport
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- The venue does not have its own car park.
- The nearest train station is Darnell.
- The nearest bus station is Meadowhall Interchange.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Documents are available in the following formats: large print (on request) and different languages (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the left of the main entrance, on the right of the corridor.
- The toilet with adaptations has a left hand transfer space.
- The male step-free standard toilet facilities are located to the left of the main entrance, on the right of the main corridor.
- The female step-free standard toilet facilities are located to the left of the main entrance, on the right of the corridor.
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Changing Places and Changing Facilities
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- The changing facilities which have adaptations are located within the toilet with adaptations.
- Parent and baby changing facilities are located within the toilet with adaptations.
Main Entrance
- This entrance is located to the front of the building.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- The slope bypasses the steps.
- There are 10 steps with handrails on both sides.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are unmarked.
- The steps have tactile markings at the top and bottom.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm and 45cm.
- There is a single automatic door at this entrance.
- The door has a locked extension leaf.
- The locked door can be opened on request.
- The door opens towards you.
- There is a push pad at a height of 76cm.
- The width of the opening is 97cm.
- The door has a high visual contrast.
- There is a push pad or push button to exit at a height of 76cm.
- There is a second single automatic door.
- The second door opens towards you.
- The width of the opening is 107cm.
- The second door have a low visual contrast.
- The second door has an intercom at the height of 124cm and a bell at the height of 133cm.
- There is step-free level access as you enter.
Reception
- The reception is located to the right of the main entrance.
- The distance from the main entrance is 4m.
- There is step-free level access to the reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 75cm.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the time of day.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: coffee tables.
Toddler Room
- The room is located ahead from the main entrance.
- The distance from the main entrance is 9m.
- The most accessible route to the room has step-free level access.
- There is pictorial and written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked door can be opened on request.
- The door opens away from you.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Furniture available in the room includes: coffee tables.
- There is not a hearing assistance system.
- There is background noise in this room which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
Sensory Room
- The room is located on the corridor to the right of reception.
- The distance from the main entrance is 12m.
- The most accessible route to the room has step-free level access.
- There is pictorial and written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were low at the time of the survey.
- Lighting levels are adjustable.
Bathroom with Adaptations (Left Hand Transfer)
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Location and Access
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- The bathroom surveyed is located off the corridor to the left of reception.
- The distance from the main entrance is 28m.
- The most accessible route to the bathroom has step-free level access.
- There is step-free level access into the bathroom.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the bathroom are 208cm (width) x 315cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 145cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 78cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin rails have a low visual contrast.
- There is a bar of soap.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 134cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 107cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is no mirror.
- There is no shelf.
- The bathroom has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- There is a ceiling track hoist which covers all areas within this facility.
- The bathroom has a wheel-in shower.
- There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is a flip-down shower seat.
- The shower seat is 47cm from the floor.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a low visual contrast.
- The shower dropdown rails have a low visual contrast.
Play Area
- The following is available in this area: a playground with play equipment and a grassed play area.
- Outdoor areas consist of rubber tarmac, cobbled surfaces, wood bark and paving slabs.
- There are footpaths in some areas.
- The majority of the paths are not wide enough for wheelchair users.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the rear of the play area.
- There are some seats situated along the paths for people to rest.
- The paths have uneven surfaces.
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Playground
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- The play equipment is within easy reach for seated and standing users and users of different heights.
- The following play experiences are available: sensory (visual, audible, or tactile) and social play.
