Access Guide
Overview
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About
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- Facilities available in the venue include: sports halls, spin studio, athletics arena, cardio gym, free weights gym, boxing rings and a café.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest step-free train station is Meadowhall.
- The nearest tram stop is Arena / Olympic Legacy Park.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors, doors permanently held open and automatic doors.
- The ground and first floors can be accessed via a standard lift, a platform lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- Documents are available in the following formats: large print (on request) and audio (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: equality and diversity training.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 6 toilets with adaptations.
- Toilets with adaptations are located within the foyer, along the corridor on the left side of both the ground and first floors of the building.
- The transfer space varies between left and right in the toilets with adaptations.
- Ambulant toilet facilities are located on the ground floor, within the standard toilets within the entrance foyer.
- The male and female step-free toilet facilities are located on the ground floor, within the entrance foyer.
- The male and female step-free toilet facilities are located on the ground and first floors, along the corridor on the left side of the building.
- The shared step-free toilet facilities are located on the ground floor, along the corridor on the left side of the building.
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Changing Places and Changing Facilities
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- The changing facilities which have adaptations are located towards the end of the corridor on the left side of the building and within the free weights changing area.
- Standard changing facilities are located within the changing areas.
- Parent and baby changing facilities are located within the entrance foyer toilet with adaptations and within the ground floor toilet with adaptations.
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Washroom and Shower Facilities
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- The shower facilities which have adaptations are located within the changing areas and changing rooms with adaptations.
- Standard shower facilities are located within the changing areas.
Parking
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Car Park
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- The car park is located in front of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 15 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 335cm (width) x 500cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 10m from the entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope and bollards.
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Charges and Restrictions
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- Parking is free for all users.
- Clearly presented parking signs are available.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the building.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 110cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 89cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Reception
- The reception is located ahead and to the right as you enter.
- The distance from the entrance is 4m.
- There is step-free level access to reception.
- The height of the reception desk is 97cm.
- There is a lowered section at the desk.
- The height of the lowered section is 75cm.
- The reception has glazed screens and patterned/distracting backgrounds.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- There is background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors, doors permanently held open and automatic doors.
- Some flooring is shiny and patterned.
- There is a high visual contrast between the walls and floor in all areas.
- There may be background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests and benches.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Eating and Drinking (Food Etc)
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Location and Access
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- The café is located to the right as you enter the building.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
- Full table service is available on request only.
- Menus are available on a board and displayed on the counter.
- The following dietary requirements can be catered for: dairy free, lactose free, nut allergy and vegetarian.
- The following are available: takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located on left side of the café.
- There is step-free level access to the counter.
- The height of the counter is 115cm.
- There is a lowered section at the counter.
- The height of the lowered section is 100cm.
- The counter has glazed screens.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny and patterned.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests, sofas and high stools.
- Furniture available in this area includes: tables, coffee tables and high tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Gym (Cardio)
- The gym is located at the rear of the entrance foyer.
- There is step-free level access into the gym.
- There are double manual doors with a high visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request .
- The door opens towards you.
- The width of the opening is 85cm.
- There is a security barrier beyond the gym entrance that is 96cm wide.
- There is step-free level access throughout, this may include the use of a lift.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is not staffed.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (Cardio)
- The stairs surveyed are located to the right as you enter the cardio gym.
- The ground and first floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Gym (Free Weights)
- The gym is located on the ground floor, along the corridor on the left side.
- There is step-free level access into the gym.
- There are double manual doors with a high visual contrast.
- The doors are permanently held open.
- The width of the opening is 157cm.
- There is a security barrier beyond the gym entrance which is 98cm wide.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is not staffed.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights and cable resistance machines.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the ground floor, along the corridor on the left side of the building.
- The distance from the entrance is 40m.
- The most accessible route to the toilet has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is Braille, tactile and pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 105cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 175cm (width) x 243cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 106cm (from the side of the toilet pan).
- There is a lever flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 109cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 90cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 85cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Changing Area (Venue Changing Rooms)
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Changing Area
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- The male changing area was surveyed.
- The changing area is located on the right side of the entrance foyer.
- The distance from the entrance is 15m.
- The most accessible route to the changing area has step-free level access.
- There is step-free level access into the changing area.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 86cm.
- Internally the door has a high visual contrast.
- Facilities in this area include: changing cubicles, showers, a changing bench and lockers.
- There are lockers at a suitable height for a wheelchair user.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm) within this area.
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Shower Facilities
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- There is step-free level access to the shower facilities.
- There is an adjustable shower head.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- There are grab rails and dropdown rails for the shower.
Changing Room with Adaptations (Ground Floor - Accessible and All Gender - Right Hand Transfer)
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Location and Access
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- The changing room surveyed is located on the ground floor, towards the end of the corridor on the left side of the building.
- The distance from the entrance is 60m.
- The most accessible route to the changing room has step-free level access, manual doors and doors permanently held open.
- There is step-free level access into the changing room.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 85cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- Facilities available in the changing room include: a changing table/bench, a toilet, a wash basin, a wheel-in shower and a locker at a suitable height for a wheelchair user.
- The dimensions of the changing room are 148cm (width) x 293cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right of the toilet as you look at it, however it is obstructed.
- The lateral transfer space is 81cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 106cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right of the wash basin as you look at it.
- The wash basin grab rail has a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 90cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 115cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The changing room has a nappy/incontinence items bin.
- There is one coat hook.
- The coat hook is 162cm from the floor.
- There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- There is a flip-down shower seat.
- The shower seat is 53cm from the floor.
- The shower controls are lever mixer.
- There are grab rails for the shower.
- The shower grab rails have a low visual contrast.
- There is no emergency alarm for the shower.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The door into the adapted toilet and wheel-in shower opens towards you and is 86cm wide.
Lift (Main)
- The lift surveyed is located at the rear of the entrance foyer.
- The distance from the entrance is 25m.
- The most accessible route to the lift has step-free level access.
- The ground and first floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 130cm.
- The internal dimensions of the lift are 135cm (width) x 237cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator.
- Lighting levels were even at the time of the survey.
Stairs (Main)
- The stairs surveyed are located ahead as you enter the building.
- The ground and first floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is between 30cm and 45cm.
- The steps have open risers.
- Lighting levels were even at the time of the survey.
Lift (Studio - First Floor)
- The lift surveyed is located to the left as you exit the main lift, on the first floor.
- This lift is a platform lift.
- The distance from the main lift is 6m.
- The most accessible route to the lift has step-free level access.
- The lift door has a low visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 89cm.
- The internal dimensions of the lift are 108cm (width) x 146cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- None of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a separate door to exit.
- Lighting levels were even at the time of the survey.
- A code is needed to use this lift, which can be acquired from a member of staff.
Gym (Studio)
- The gym is located on the first floor, to the left as you exit the main lift.
- There is step-free level access via lift into the gym.
- There are 7 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- There are double manual doors with a high visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The doors open away from you.
- The doors require effort to open.
- The width of the opening is 85cm.
- The Studio - First Floor Lift bypasses the doors and steps.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is staffed when open.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
