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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • Toilets with adaptations are located on the ground and first floors, off the main corridors.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The male and female step-free toilet facilities are located on the ground and first floors off the main corridors, and inside the changing rooms.
    • The gender inclusive step-free toilet facilities are located on the first floor, off the main corridor.
  • Changing Places and Changing Facilities View
    • The changing facilities which have adaptations are located on the ground floor, off the main pool area.
    • Standard changing facilities are located on the ground and first floors, off the main corridors.
    • Parent and baby changing facilities are located within the standard changing rooms and changing rooms with adaptations.
  • Washroom and Shower Facilities View
    • Standard shower facilities are located within the standard changing rooms.

Parking

  • Car Park View
    • The car park is located off Beulah Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 14 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 232cm (width) x 490cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 131cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 7m from the entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
  • Charges and Restrictions View
    • This car park is for staff and visitors only.
    • Parking is free for all users.
    • Clearly presented parking signs are available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance

  • This entrance is located at the front left of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 162cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.

Reception

  • The reception is located to the right as you enter.
  • The distance from the entrance is 4m.
  • There is step-free level access to the reception.
  • The height of the reception desk is 99cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 80cm.
  • The reception has glazed screens and patterned/distracting backgrounds.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • The flooring is shiny.
  • Lighting levels vary due to the use of large glazed walls.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: tables.

Getting Around

  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: the standard changing rooms and the pool area.
  • Access throughout may include manual doors and doors permanently held open.
  • Some flooring is shiny.
  • The visual contrast between the walls and floor varies between low and high.
  • There is background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels vary due to the size of the space.

Eating and Drinking

  • Location and Access View
    • The café is located on the ground floor, in the pool area.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • There are double automatic doors with a low visual contrast.
    • The doors open by sliding.
    • The width of the opening is 134cm.
    • There is a second set of doors past the ones surveyed which are identical.
  • Service View
    • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available on request only.
    • Menus are available on a board and displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located to the right as you enter.
    • There is step-free level access to the counter.
    • The height of the counter is 93cm.
    • There is not a lowered section at the counter.
    • The counter has glazed screens.
    • The height of the tray rail is 77cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the size of the space.

Changing Room with Adaptations (Wet Side - Left Hand Transfer)

  • Location and Access View
    • The changing room surveyed is located to the right as you enter the pool area.
    • The distance from the entrance is 17m.
    • The most accessible route to the changing room has step-free level access and automatic doors.
    • There is step-free level access into the changing room.
    • There is Braille, tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 82cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • Facilities available in the changing room include: a changing table/bench, a chair/stool, a toilet, a wash basin, a wheel-in shower, a baby change table and a dry seat for changing.
    • The dimensions of the changing room are 189cm (width) x 559cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left of the toilet as you look at it.
    • The lateral transfer space is 498cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 113cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left of the wash basin as you look at it.
    • The wash basin grab rail has a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 78cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 106cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The changing room has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 86cm.
    • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • There is a flip-down shower seat.
    • The shower seat is 48cm from the floor.
    • The shower controls are lever mixer.
    • There are grab rails and dropdown rails for the shower.
    • The shower grab rails have a high visual contrast.
    • The shower dropdown rails have a high visual contrast.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • A wall fixed and height adjustable changing bench, 179cm long is also available.

Changing Area (Wet Side)

  • Changing Area View
    • The shared changing area was surveyed.
    • The changing area is located off the pool area.
    • The distance from the entrance is 21m.
    • The most accessible route to the changing area has a slight ramp or slope and uneven surfaces.
    • There is step-free level access into the changing area.
    • The door opens inwards and has a low visual contrast.
    • The width of the door opening is 96cm.
    • Internally the door has a low visual contrast.
    • Facilities in this area include: changing cubicles, toilets, showers, baby change facilities and lockers.
    • There are lockers at a suitable height for a wheelchair user.
    • The height of the baby change facility when in use is 69cm.
    • Lighting levels were even at the time of the survey.
  • Toilet Facilities View
    • There is step-free level access to the toilet facilities.
    • There are ambulant toilet facilities available.
    • The ambulant cubicle has a horizontal grab rail on the right.
    • There is a wash basin and a soap dispenser available.
    • The wash basin has a push tap.
  • Shower Facilities View
    • There is step-free level access to the shower facilities.
    • There is a fixed height shower head.
    • The shower controls are push.
    • There is no shower seat.

Pool

  • This is an indoor swimming pool.
  • There is step-free level access throughout this area.
  • Access throughout this area may include uneven surfaces.
  • Some flooring is patterned.
  • There is an emergency alarm at poolside.
  • Lighting levels vary due to the size of the space.
  • Access into the water is via a ladder.
  • The pool is staffed at all times.
  • The following adaptations are available for disabled people: submersible wheelchair.
  • Additional facilities include: a children's pool.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located ahead as you enter.
    • The distance from the entrance is 5m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is no signage on or near the door.
    • The door opens outwards and has a medium visual contrast.
    • The width of the door opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a medium visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 138cm (width) x 188cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 69cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 108cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 79cm from the floor.
    • The wash basin has a push tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a medium visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 106cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 90cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There is Braille, tactile, pictorial and written text signage on the door to the left of the reception.

Changing Area (Dry Side)

  • Changing Area View
    • The male changing area was surveyed.
    • The changing area is located on the right side of the building, on the ground floor.
    • The distance from the entrance is 26m.
    • The most accessible route to the changing area has step-free level access.
    • There is step-free level access into the changing area.
    • The door opens inwards and has a high visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 75cm.
    • Internally the door has a low visual contrast.
    • Facilities in this area include: changing cubicles, toilets, showers, a changing bench, baby change facilities and lockers.
    • There are lockers at a suitable height for a wheelchair user.
    • The height of the baby change facility when in use is 90cm.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Toilet Facilities View
    • There is step-free level access to the toilet facilities.
    • There are no ambulant toilet facilities available.
    • There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
    • The wash basin has a push tap.
  • Shower Facilities View
    • There is step-free level access to the shower facilities.
    • There is a fixed height shower head.
    • The shower controls are push.
    • There is no shower seat.

Changing Room with Adaptations (Dry Side - Right Hand Transfer)

  • Location and Access View
    • The changing room surveyed is located within the dry side changing area, on the ground floor.
    • The distance from the dry side changing area entrance is 8m.
    • The most accessible route to the changing room has step-free level access.
    • There is step-free level access into the changing room.
    • There is Braille, tactile and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 88cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
  • Dimensions and Features View
    • Facilities available in the changing room include: a toilet and a wash basin.
    • The dimensions of the changing room are 158cm (width) x 140cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right of the toilet as you look at it, however it is obstructed.
    • The lateral transfer space is 90cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 102cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 98cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The changing room has a nappy/incontinence items bin.
    • There is one coat hook.
    • The coat hook is 163cm from the floor.

Lift

  • The lift surveyed is located to the right as you enter.
  • The distance from the entrance is 18m.
  • The most accessible route to the lift has step-free level access.
  • The ground and first floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 78cm.
  • The internal dimensions of the lift are 98cm (width) x 136cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • None of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing and a visual floor indicator.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Stairs

  • The stairs surveyed are located to the right as you enter, at the end of the corridor.
  • There are permanently held open doors to access the stairwell.
  • The ground and first floors can be accessed by these stairs.
  • There are 20 steps between floors.
  • The steps have some clear markings and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 19cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels vary due to the use of large glazed walls.

Gym

  • The gym is located on the first floor, at the end of the corridor.
  • There is step-free level access into the gym.
  • There are security barriers before the entrance doors. The width of the security barriers is 96cm.
  • There are double manual doors with a high visual contrast.
  • The doors open towards you.
  • The width of the opening is 158cm.
  • There is step-free level access throughout.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is staffed when open.
  • Some flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • There is some clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights and cable resistance machines.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels vary due to the size of the space.