Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest step-free train station is Darnall.
- The nearest tram stop is Arena /Olympic Legacy Park.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors and doors permanently held open.
- The ground and first floors can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: Disability Awareness Training.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located on the ground and first floors.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female step-free toilet facilities are located on the ground and first floors.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located on the ground floor.
Parking
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Car Park
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- The car park is located at the front of the venue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 10 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 500cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 20m from the entrance.
- The most accessible route from the Blue Badge parking has a very easy slope.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front right of the venue.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 151cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
Reception
- The reception is located ahead to the left from the entrance.
- The distance from the entrance is 11m.
- There is step-free level access to reception.
- The height of the reception desk is 99cm.
- There is a lowered section at the desk.
- The height of the lowered section is 77cm.
- The reception has windows.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There may be background noise in this area.
- Some flooring is patterned.
- Lighting levels vary due to the use of large glazed walls.
- There are security barriers with a wider opening which are operated by staff.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors and doors permanently held open.
- The visual contrast between the walls and floor varies between low and high.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests and benches.
- Lighting levels vary due to the size of the space.
Eating and Drinking (The Core Bar Restaurant)
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Location and Access
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- The Core Bar Restaurant is located to the left, after reception.
- The most accessible route has step-free level access and doors permanently held open.
- There is step-free level access into this area.
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Service
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- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
- Full table service is not available.
- Menus are handheld and available on a board.
- The following dietary requirements can be catered for: vegetarian and vegan.
- The following are available: drinking straws.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located at the rear right of the area.
- There is step-free level access to the counter.
- The height of the counter is 106cm.
- There is a lowered section at the counter.
- The height of the lowered section is 76cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests and high stools.
- Furniture available in this area includes: tables and high tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the ground floor, in the corridor behind the Core Bar Restaurant.
- The distance from the entrance is 50m.
- The most accessible route to the toilet has step-free level access, manual doors and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial, written text and numbered signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 145cm (width) x 250cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 80cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 45cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 97cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 79cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 96cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 108cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Parent and Baby Room / Feeding Room (Ground Floor)
- The room surveyed is located on the ground floor, in the corridor at the rear of the Core Bar Restaurant.
- The distance from the entrance is 60m.
- The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
- There is step-free level access into the room.
- There is pictorial, written text and numbered signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 76cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 115cm.
- There is a wash basin, a hand dryer, a paper towel dispenser and a mirror in the room.
- The wash basin has a push tap.
- The room has a nappy/incontinence items bin.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located ahead from reception.
- The distance from the entrance is 22m.
- The most accessible route to the lift has step-free level access.
- The ground and first floors are accessed by this lift.
- The lift door has a low visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 86cm.
- The internal dimensions of the lift are 107cm (width) x 144cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located to the left after reception.
- There are double manual doors to access the stairwell.
- The ground and first floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are unmarked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- The steps have open risers.
- Lighting levels were even at the time of the survey.
