Access Guide
Overview
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About
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- This is a museum covering all national emergency services.
- Facilities available in the venue include: static displays, a coffee shop, and gift shop.
- View information on opening times
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Workhouse Lane Car Park.
- The nearest step-free train station is Sheffield.
- The nearest tram stop is Cathedral.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is stepped access at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: police exhibits.
- The following areas have stepped access: the coffee shop seating area.
- Access throughout may include uneven surfaces, manual doors, doors permanently held open, narrow walkways and narrow openings.
- The ground, first and second floors can be accessed via a platform lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Additional equipment which can be borrowed or hired includes: sensory maps and backpacks.
- View more information on borrowing or hiring equipment (opens new tab).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located at the rear of the courtyard vehicle display area.
- All toilets with adaptations have a right hand transfer space.
- The male and female toilet facilities are located at the rear of the courtyard vehicle display area.
- The shared toilet facilities are located in the corridor on the first floor.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in the toilet with adaptations and shared standard toilets on the first floor.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located between Corporation Street and Workhouse Lane.
- The name of the car park is Workhouse Lane.
- Designated Blue Badge parking bays are not available in the car park.
Entrance
- This entrance is located at the front of the building on West Bar Road.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is stepped access at the entrance.
- There is 1 step.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 13cm.
- There is a single manual door at this entrance.
- The door opens away from you.
- The width of the opening is 107cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is step-free level access as you enter.
Reception
- The reception is located ahead from reception.
- The distance from the entrance is 3m.
- There is step-free level access to reception.
- The height of the reception desk is 90cm.
- There is not a lowered section at the desk.
- The reception has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: armchairs.
- Sensory maps and backpacks are available from reception.
Getting Around
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: police exhibits.
- The following areas have stepped access: the coffee shop seating area.
- Access throughout may include uneven surfaces, manual doors, doors permanently held open, narrow walkways and narrow openings.
- The visual contrast between the walls and floor varies between low and high.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels vary due to the size of the space.
Eating and Drinking (Coffee Shop)
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Location and Access
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- The coffee shop is located on the ground floor, to the left after reception.
- The most accessible route has step-free level access and doors permanently held open.
- There is step-free level access into this area.
- There is a single manual door with a high visual contrast.
- The door is permanently held open.
- The width of the opening is 87cm.
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Service
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- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
- Full table service is not available.
- Menus are handheld and wall-mounted.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- There is step-free level access to the counter.
- The height of the counter is 88cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
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Seating Area
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- The following areas have stepped access: the seating area.
- There is space for an assistance dog to rest.
- The walls and floor have a low visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- There is no (or very little) background noise in this area.
- Lighting levels were low at the time of the survey.
Area (Police Cells Exhibition)
- This area is located on the ground floor opposite reception.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 85cm.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the police gallery.
- Access throughout the area may include uneven surfaces, manual doors, narrow walkways and narrow openings.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor visual contrast varies between low and high.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Signage is not clearly visible.
- Lighting levels vary due to the size of the space.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located at the rear of the courtyard.
- The distance from the entrance is 30m.
- The most accessible route to the toilet has slight ramps or slopes, uneven surfaces, manual doors, doors permanently held open and narrow walkways.
- There is step-free access via ramp into the facility.
- The ramp has a steep gradient with resting areas.
- The ramp is between 75cm and 150cm wide with no handrails.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 84cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 168cm (width) x 237cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 96cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 50cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 85cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 100cm from the floor.
- There is a wall mounted towel dispenser which can be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 102cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 156cm from the floor.
- The height of the baby change facility when in use is 73cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located at the front of the building, in the fire exhibit area.
- This lift is a platform lift.
- The distance from the entrance is 45m.
- The most accessible route to the lift has slight ramps or slopes, uneven surfaces and manual doors.
- The ground, first and second floors are accessed by this lift.
- The lift door has a low visual contrast.
- The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 88cm.
- The internal dimensions of the lift are 109cm (width) x 144cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- Lighting levels vary due to the use of large glazed walls.
Stairs
- The stairs surveyed are located between the courtyard and engine house.
- There is a single manual door to access the stairwell.
- The ground, first and second floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are unmarked and have a handrail on the left going up.
- The handrail is not easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
