Access Guide
Overview
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About
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- Services available in the venue include: places for worship, café, gift shop and meeting rooms.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking, on-street standard parking, a public car park nearby and a taxi rank.
- The name of the nearest car park is NCP Sheffield Campo Lane.
- View information on NCP Sheffield Campo Lane (opens new tab) .
- The nearest tram stop is Cathedral.
- The nearest step-free train station is Sheffield.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
- View information on getting here (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the altar area.
- The following areas have stepped access: St. George's chapel and the crypt.
- Access throughout may include manual doors and doors permanently held open.
- The lower ground floor can be accessed via a platform lift.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- Documents are available in the following formats: large print and different languages.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the rear of the cathedral, along the corridor to the rear of the 1554 Coffee Shop.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free standard toilet facilities are located to the rear of the cathedral, along the corridor to the rear of the 1554 Coffee Shop.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations to the rear of the cathedral.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located St. James' Street.
- The Blue Badge bays are clearly marked.
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Public Car Parks
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- There is a public car park located along Campo Lane.
- The name of the car park is NCP Sheffield Campo Lane.
- Designated Blue Badge parking bays are available in the car park.
Entrance (Main Entrance)
- This entrance is located at the front of the building.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double manual doors at this entrance.
- The doors open towards you.
- There is a push pad at a height of 89cm.
- The width of the opening is 168cm.
- The doors have a medium visual contrast.
- There is a push pad or push button to exit at a height of 94cm.
- There is a second set of double manual doors.
- The second set of doors are permanently held open.
- The width of the opening is 151cm.
- The second set of doors have a medium visual contrast.
- There is step-free level access as you enter.
Reception
- The reception is located to the left as you enter the main entrance.
- The distance from the main entrance is 5m.
- There is step-free level access to the reception.
- The height of the reception desk is 78cm.
- There is not a lowered section at the desk.
- The reception has windows.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to the size of the space.
Getting Around
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the altar.
- The following areas have stepped access: St. George's chapel and the crypt.
- Access throughout may include manual doors and doors permanently held open.
- Some flooring is shiny.
- The visual contrast between the walls and floor varies between low and high.
- There is background noise which varies depending on the time of day.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is not consistent throughout.
- Seating available in the walkways includes: chairs with armrests, chairs without armrests and benches.
- Lighting levels vary due to the size of the space.
Eating and Drinking (1554 Coffee Shop)
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Location and Access
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- The 1554 Coffee Shop is located to the rear of the cathedral, ahead as you enter the main entrance.
- The most accessible route has step-free level access.
- There is step-free access via slope into this area.
- The slope has a slight gradient.
- There are double manual doors with a high visual contrast.
- The doors are permanently held open.
- The width of the opening is 172cm.
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Service
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- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
- Full table service is available on request only.
- Menus are handheld, wall-mounted and displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The payment counter was surveyed.
- The counter is located to the left as you enter the 1554 Coffee Shop.
- There is step-free level access to the counter.
- The height of the counter is 97cm.
- There is not a lowered section at the counter.
- The counter has glazed screens and patterned/distracting backgrounds.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests, sofas, benches and high stools.
- Furniture available in this area includes: tables, coffee tables and high tables.
- Some chairs and tables are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Entrance (Gift Shop)
- This entrance is located at the front of the building, on the left side.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 150cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is step-free level access as you enter.
- There is an alternative entrance to the gift shop from inside the cathedral via 4 steps.
Shop (Gift Shop)
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Getting Around
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- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 150cm - 180cm.
- Some aisles are obstructed by product displays.
- There is a high visual contrast between the shelving and floor throughout this area.
- All of the walls have a reflective finish.
- There is no (or very little) background noise.
- Lighting levels vary due to the use of large glazed walls.
- The checkout area is located ahead as you enter the gift shop entrance.
- There is step-free level access to the checkout area.
- The venue has a payment counter.
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Payment Counter
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- Signage is not provided for the counter.
- The payment counter has windows and patterned/distracting backgrounds.
- The height of the payment counter is 90cm.
- There is not a lowered section at the counter.
- The card payment machine is portable.
- There is not a hearing assistance system.
- Lighting levels vary due to the use of large glazed walls.
Lift (Enclosed Platform Lift)
- The lift surveyed is located to the rear of the cathedral, on the right side.
- This lift is a platform lift.
- The distance from the main entrance is 45m.
- The most accessible route to the lift has step-free level access.
- The ground and lower ground floor are accessed by this lift.
- The lift door has a low visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- None of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 98cm.
- The internal dimensions of the lift are 109cm (width) x 149cm (depth).
- The majority of the internal controls are at a suitable height for a wheelchair user.
- The lift is slow moving and the button needs to be pressed constantly when in use.
- Internally the lift has: a separate door to exit.
- Lighting levels vary due to the size of the space.
- There is a steep ramp within the threshold of the door to access this lift.
Lift (Platform Lift)
- The lift surveyed is located to the rear of the cathedral, on the right side.
- This lift is a platform lift.
- The distance from the enclosed platform lift is 3m.
- The most accessible route to the lift has step-free level access.
- The ground and lower ground floor are accessed by this lift.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 78cm (width) x 125cm (depth).
- The internal lift control buttons have a high visual contrast.
- None of the internal lift controls are at a suitable height for a wheelchair user.
- The lift is slow moving and the button needs to be pressed constantly when in use.
- Internally the lift has: a separate door to exit.
- Lighting levels vary due to the size of the space.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the rear of the cathedral, along the rear corridor of the 1554 Coffee Shop.
- The distance from the 1554 Coffee Shop entrance is 15m.
- The most accessible route to the toilet has a slight ramp or slope and manual doors.
- There is step-free level access into the facility.
- A RADAR key can be provided at the 1554 Coffee Shop counter.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 87cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 131cm (width) x 214cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 79cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 90cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 92cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 104cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 96cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
