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Sheffield Citadel

12 Psalter Lane, Sheffield, S11 8YN

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located on the lower ground and ground floors.
    • All toilets with adaptations have a left hand transfer space.
    • The male and female step-free toilet facilities are located on the lower ground and ground floors.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilets with adaptations.

Parking

  • Car Park View
    • The car park is located below, and to the rear of the building.
    • The car park is open air/surface and underground.
    • The car park surface consists of block paving.
    • The height of the restriction barrier is 253cm.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 340cm (width) x 435cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 2m from the car park entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and manual doors.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street standard parking is available.

Entrance (Car Park Entrance)

  • This entrance is located centrally, below the building on the lower ground floor.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 129cm.
  • There are double manual doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The door opens towards you.
  • The width of the opening is 80cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.

Entrance (Main Entrance)

  • This entrance is located at the front of the building, on Psalter Lane.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is an intercom at a height of 115cm.
  • There are double manual doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The door opens towards you.
  • The width of the opening is 80cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is step-free level access as you enter.

Getting Around

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include manual doors and doors permanently held open.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is background noise in this area which varies depending on the function/event.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs without armrests.
  • Lighting levels were even at the time of the survey.

Area (Church Services)

  • The church services area is on the ground floor, to the right side of the building.
  • There is no signage on or near the door.
  • There is step-free level access into this area.
  • There are double manual doors with a high visual contrast.
  • The doors are permanently held open.
  • The width of the opening is 161cm.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the altar at the front of the church (3 steps,14cm high).
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
  • Furniture available in this area includes: tables.
  • Some seating is fixed.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • For worshipers unable to kneel, there is the provision of tables and chairs at the Mercy Seat.

Eating and Drinking (Heavenly Coffee Shop)

  • Location and Access View
    • The coffee shop is located directly ahead from the main entrance.
    • The most accessible route has step-free level access and manual doors.
    • There is step-free level access into this area.
    • There are double manual doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 158cm.
  • Service View
    • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available on request only.
    • Menus are wall-mounted.
    • The following dietary requirements can be catered for: gluten free, dairy free, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located at the rear of the coffee shop.
    • There is step-free level access to the counter.
    • The height of the counter is 95cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests, armchairs and sofas.
    • Furniture available in this area includes: tables and coffee tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey.

Lift

  • The lift surveyed is located in the centre of the building.
  • The distance from the car park entrance is 7m.
  • The most accessible route to the lift has step-free level access.
  • The lower and ground floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 108cm (width) x 212cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.

Stairs

  • The stairs surveyed are located centrally in the building.
  • There are double manual doors to access the stairwell.
  • The lower and ground floors can be accessed by these stairs.
  • There are 18 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Room (The Cadman)

  • The room is located on the lower ground floor.
  • The distance from the lower ground floor entrance is 10m.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens away from you.
  • The width of the opening is 80cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a wash basin.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the ground floor, in the corridor just off the Heavenly Coffee shop.
    • The distance from the main entrance is 14m.
    • The most accessible route to the toilet has step-free level access, manual doors and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 85cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 256cm (width) x 264cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 61cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 43cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 85cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 78cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 80cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 115cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 128cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 149cm from the floor.
    • The height of the baby change facility when in use is 68cm.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey.