You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a main hall, meeting rooms for hire and the Heavenly Coffee Shop.

You are on Opening Times (Citadel). Skip to the next section.

Opening Times (Citadel)

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday Closed.
• Saturday Closed.
• Sunday 10:30 - 12:00.
• Sunday 17:30 - 19:00.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Sheffield.
• There is not a tram stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the rear of the venue.
  • The car park type is sheltered.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 350cm x 480cm (11ft 6in x 15ft 9in).
  • The nearest Blue Badge bay is 8m (8yd 2ft) from the car park entrance.
  • The furthest Blue Badge bay is 12m (13yd 4in) from the car park entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is block paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 117cm (3ft 10in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 79cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is steep.

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

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• Entrance View
  • This information is for the entrance located in the sheltered car park area.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 130cm (4ft 3in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 80cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located ahead and to the right as you enter via the car park entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 4m (4yd 1ft) from the car park entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 88cm (2ft 11in).
• The dimensions of the lift are 110cm x 210cm (3ft 7in x 6ft 11in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in the coffee shop.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

You are on Main Hall and Booth Room. Skip to the next section.

Main Hall and Booth Room

• These areas are located on the first floor and are interconnected.
• The doors to the main hall are located in the Heavenly Café (photograph 1).
• The doors are double, heavy and open towards you (pull).
• These doors are 160cm wide.
• There are similar doors to the left of the main hall doors allowing access to the Booth Room (photograph 2).
• There are chairs without armrests available in these areas.
• There are 2 clearly marked steps and 1 unmarked step without handrails to access the stage at the front of the room (photograph 8).

You are on Eating and Drinking (Heavenly Coffee Shop). Skip to the next section.

Eating and Drinking (Heavenly Coffee Shop)

• The following information is for the café.
• The café is located on the first floor, to the left as you exit the lift.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 3m (3yd 10in) from the lift.
• The distance between the floor and the lowest table is 46cm (1ft 6in).
• The distance between the floor and the highest table is 71cm (2ft 4in).
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Accessible Changing Room (Ground Floor). Skip to the next section.

Accessible Changing Room (Ground Floor)

• There are accessible changing rooms available.
• The accessible changing room is located off the ground floor corridor.
• The facility is 3m (3yd 10in) from the car park entrance.
• The door opens inwards.
• The width of the door is 83cm (2ft 9in).
• The door is locked by a locking handle.
• The dimensions of the accessible changing room are 253cm x 263cm (8ft 4in x 8ft 8in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the left.
• The lateral transfer space is 170cm (5ft 7in).
• There is a dropdown rail on the transfer side.
• There is not a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 47cm (1ft 7in) above floor level.
• There is a sink.
• The sink cannot be reached from seated on the toilet.
• The height of the sink is 74cm (2ft 5in).
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
• There is not a locker within the accessible changing room.
• There is not a changing bench.
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
• The height of the seat is 43cm (1ft 5in).

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• Comments View
  • The room is used for storage.
  • There are baby changing facilities in Accessible changing room.

You are on Accessible Changing Room (First Floor). Skip to the next section.

Accessible Changing Room (First Floor)

• There are accessible changing rooms available.
• The accessible changing room is located off the first floor corridor, beyond the coffee shop.
• The facility is 8m (8yd 2ft) from the lift.
• The door opens inwards.
• The width of the door is 83cm (2ft 9in).
• The door is locked by a locking handle.
• The dimensions of the accessible changing room are 247cm x 264cm (8ft 1in x 8ft 8in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the left.
• The lateral transfer space is 170cm (5ft 7in).
• There is a dropdown rail on the transfer side.
• There is not a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 45cm (1ft 6in) above floor level.
• There is a sink.
• The sink cannot be reached from seated on the toilet.
• The height of the sink is 74cm (2ft 5in).
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
• There is not a locker within the accessible changing room.
• There is not a changing bench.
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
• The height of the seat is 44cm (1ft 5in).

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• Comments View
  • The height of the baby change is 72cm.
  • The room is used for storage.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the right as you enter via the car park entrance.
  • The female and male toilets are approximately 7m (7yd 1ft) from the car park entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.
• Comments View
  • The are further standard toilets on the first floor.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located on the grassy areas around the venue.