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Central Clinic

1 Mulberry Street, Sheffield, S1 2PJ

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Access Guide

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Overview (Central Clinic)

  • About View
    • This is a clinic with multiple services available.
    • Services available in the venue include: Podiatry, GP practice, Physiotherapy, TB clinic.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • The following areas have stepped access: the far end of the floor 3 corridor.
    • Access throughout may include manual doors, doors permanently held open, narrow walkways and bollards.
    • Floors 0, 1, 2 and 3 can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a portable hearing assistance system.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: Braille (on request), large print and different languages (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.
    • Staff receive the following training: Autism, disability and mental health awareness.

Toilet and Changing Facilities (Central Clinic)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located at the far end of the floor 0 and floor 1 corridors.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The shared step-free toilet facilities are located on the floor 0 corridor.
    • The male and female step-free toilet facilities are located on the floor 0 and floor 1 corridors.
    • The shared toilet facilities are located up a step towards the end of the floor 3 corridor.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the floor 0 toilet with adaptations.

Parking (Public Parking)

  • On-street Parking View
    • On-street designated Blue Badge parking is available.
    • The on-street designated Blue Badge parking bays are located on Mulberry Street.
    • The Blue Badge bays are clearly marked.
    • There is room for two vehicles to park.
  • Public Car Parks View
    • There is a public car park located across the road from Mulberry Street.
    • The name of the car park is Arundel Gate Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance (Main Entrance)

  • This entrance is located on Mulberry Street.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a steep gradient.
  • There is an intercom at a height of 116cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 112cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 133cm.
  • There is step-free access via ramp as you enter.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with a handrail on the left going up.

Getting Around (Podiatry and Physioworks)

  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: rooms 4 and 5 on floor 0, and Podiatry and Physioworks on floor 0.
  • The following areas have stepped access: consultation/medical room 5, interview room 2 and a shared toilet on floor 3.
  • Access throughout may include uneven surfaces, manual doors, doors permanently held open and bollards.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is background noise which varies depending on the time of day.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests and chairs without armrests.
  • Lighting levels were even at the time of the survey.

Entrance (Mulberry Practice Reception)

  • This entrance is located on floor 0, on the right after entering the building.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors open away from you.
  • The width of the opening is 183cm.
  • The doors have a high visual contrast.
  • 1 door is held open.
  • There is step-free level access as you enter.

Reception (Mulberry Practice)

  • The reception is located on the right as you enter via the main entrance.
  • The distance from the main entrance is 8m.
  • The most accessible route to reception has doors permanently held open.
  • There is step-free level access to reception.
  • The height of the reception desk is 130cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 77cm.
  • The reception has glazed screens.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: benches.
  • The seating is fixed.

Entrance (Podiatry and Physioworks)

  • This entrance is located along the left-hand corridor and past the lift after entering.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 85cm.
  • The door has a high visual contrast.
  • There is step-free level access as you enter.

Reception (Podiatry and Physioworks)

  • The reception is located at the far left-hand end of the floor 0 corridor.
  • The distance from the main entrance is 29m.
  • The most accessible route to reception has manual doors.
  • There is step-free level access to reception.
  • The height of the reception desk is 95cm.
  • There is not a lowered section at the desk.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.

Lift

  • The lift surveyed is located ahead as you enter via the main entrance.
  • The distance from the main entrance is 7m.
  • Floors 0, 1, 2 and 3 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 150cm (width) x 209cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.

Stairs

  • The stairs surveyed are located at the far side of the Mulberry Practice reception.
  • There is a single manual door to access the stairwell.
  • Floors 0, 1, 2 and 3 can be accessed by these stairs.
  • There are 20 steps between floors.
  • The steps are clearly marked and have a handrail that switches sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 20cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Reception (Floor 1 Reception)

  • The reception is located on floor 1, on the left after exiting the lift.
  • The distance from the lift is 5m.
  • The most accessible route to reception has doors permanently held open.
  • There is step-free level access to reception.
  • The height of the reception desk is 119cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has windows and glazed screens.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.

Reception (Floor 3 Reception)

  • The reception is located on floor 3, ahead as you exit the lift.
  • The distance from the lift is 4m.
  • The most accessible route to reception has bollards.
  • There is step-free level access to reception.
  • The height of the reception desk is 131cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 77cm.
  • The reception has windows.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: coffee tables.

Seating Area (Floor 1 - Subwait 1)

  • The seating area is located towards the end of the floor 1 corridor.
  • The most accessible route to the seating area has a lift and manual doors.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: chairs with armrests.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels were even at the time of the survey.

Seating Area (Floor 1 - Subwait 2)

  • The seating area is located at the end of the floor 1 treatment corridor.
  • The most accessible route to the seating area has step-free level access, uneven surfaces and manual doors.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Floor 0 - Podiatry/Physioworks - G07)

  • There are 5 consultation/medical rooms available.
  • The room surveyed was; G07.
  • The room is located on floor 0, opposite the Podiatry/Physioworks reception.
  • The most accessible route to the room has slight ramps or slopes and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 81cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Floor 0 - Podiatry/Physioworks - Foot Care Assistant)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Foot Care Assistant.
  • The room is located on floor 0 in the Podiatry/Physioworks reception area.
  • The most accessible route to the room has slight ramps or slopes and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 87cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Floor 0 - Podiatry/Physioworks - G04)

  • There are 5 consultation/medical rooms available.
  • The room surveyed was; G04.
  • The room is located on floor 0, near the Podiatry/Physioworks reception.
  • The most accessible route to the room has slight ramps or slopes and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 87cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Floor 0 - Room 6)

  • There are 7 consultation/medical rooms available.
  • The room surveyed was; Room 6.
  • The room is located on floor 0, on the main treatment corridor.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 84cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Floor 0 - Room 7)

  • There are 7 consultation/medical rooms available.
  • The room surveyed was; Room 7.
  • The room is located on floor 0, along the main treatment corridor.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 84cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 174cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables and desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Floor 1 - Room 1)

  • There are 10+ consultation/medical rooms available.
  • The room surveyed was; Room 1.
  • The room is located on the floor 1 treatment corridor.
  • The most accessible route to the room has a lift and manual doors.
  • There is numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 78cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 195cm.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Floor 1 - Room 6)

  • There are 10+ consultation/medical rooms available.
  • The room surveyed was; Room 6.
  • The room is located on the floor 1 treatment corridor.
  • The most accessible route to the room has step-free level access, uneven surfaces and manual doors.
  • There is numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 77cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Floor 1 - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the floor 1 treatment corridor.
    • The distance from the lift is 13m.
    • The most accessible route to the toilet has step-free level access, a lift, uneven surfaces and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens both ways and has a high visual contrast.
    • The width of the door opening is 95cm.
    • The door has a locking handle.
    • Internally the door has a medium visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 188cm (width) x 282cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 118cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 107cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 101cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 103cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is no mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin, a pedal bin and a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.