Access Guide
Overview (Northern General Hospital)
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About
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- This is a hospital with multiple services available.
- Facilities available in the venue include: A charity shop, pharmacies, cafes, cash machines.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is Sheffield.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include doors permanently held open.
- Levels A, B, C, D, E, F and G can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language interpreters can be provided on request.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: an ATM machine, a pay phone, Wi-Fi and TV pre-pay machines for patients.
Hospital Parking
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Parking
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- The hospital does have a dedicated car park.
- The car park is located in front of the clock tower.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 2 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 320cm x 420cm.
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located opposite the clock tower.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does have tactile paving.
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Paying
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- There are not parking charges for the hospital car park.
- Payment signs are not provided.
- Parking is free for Blue Badge holders.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 33m (36yd 3in) from the accessible entrance.
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Comments
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- car park opposite is for visitors only.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is not clearly signed.
- There is stepped access at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are heavy.
- The width of the door opening is 67cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 90cm.
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Step Details
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- The step(s) is/are located in front of the first and second set of doors.
- There is/are 10 step(s).
- There is not tactile paving at the top and bottom of the step(s).
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides going up.
- The lighting levels at the step(s) are medium.
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Comments
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- second set of doors are sensor button activated to exit
- button at.
Outside Access (Accessible Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building to the left.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 85cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is moderate.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides going up.
- The width of the ramp/slope is 110cm (3ft 7in).
Opening Times
- Monday 08:00 - 17:00.
- Tuesday 08:00 - 17:00.
- Wednesday 08:00 - 17:00.
- Thursday 08:00 - 17:00.
- Friday 08:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Reception
- The Clock Tower reception is located in the main foyer area.
- The reception area/desk is approximately 19m (20yd 2ft) from the accessible entrance.
- Clear signage for the reception area/desk is not visible from the entrance.
- There is step free access to the reception area/desk.
- The lighting levels at the reception area/desk are medium.
- The height of the reception desk is high (110cm+).
- There is sufficient space to write or sign documents on the desk.
- There is not a low section of the desk (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the desk.
- There is a clear knee recess beneath the low section of the desk.
- The desk is staffed.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
Inside Access
- There is level access once inside.
- There is a hearing assistance system.
- Staff are trained to use the hearing assistance system.
- This venue does not play background music.
- Wayfinding signage is available.
- The type of flooring in walkways and corridors is carpet and vinyl/laminate.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are varied.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 11m from the accessible entrance.
- There is level access into the waiting room / area.
- There is a/are door(s) into the waiting room / area.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 77cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- All chairs are permanently fixed.
- Chairs with armrests are not available.
- No tables are permanently fixed.
- The surface height of the lowest table is 38cm.
- The tables do not contrast visually with the floor.
- There is ample room for a wheelchair user to manoeuvre.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1.
- The stairs are located ahead and to the left as you enter through the accessible entrance.
- The stairs are approximately 17m from the accessible entrance.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
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Comments
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- Handrails cover both sides of the staircase initially before separating to the left and right.
- There are two further staircases to the second floor with a single handrail on the wall.
Toilet with Adaptations (Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is Braille, tactile and pictorial signage on or near the toilet door.
- This accessible toilet is located to the left on entering the accessible entrance, then directly ahead into the foyer.
The accessible toilet is located to the left before the staircase. - This accessible toilet is approximately 30m (32yd 2ft) from the accessible entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The door is easy to open.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The dimensions of the accessible toilet are 170cm x 251cm (5ft 7in x 8ft 3in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 136cm (4ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste and clinical waste disposal units.
- There is not a flashing fire alarm beacon within the cubicle.
- There is a/are coat hook(s).
- The height of the coat hook is 98cm from the floor.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 108cm.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high visual contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is poor.
- The lighting levels are good.
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Comments
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- There is a light switch on the right as you enter which is 123cm high.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located to the right on entering the accessible entrance then ahead into the foyer and past reception.
- The female toilet(s) is/are approximately 26m (28yd 1ft) from the accessible entrance.
- Inside the venue, there is level access to the female toilet(s).
- An ambulant toilet with wall mounted grab rails is not available.
- Lighting levels in the female toilets are moderate to good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located to the right on entering the accessible entrance then immediately to the right on entering the foyer.
- The male toilet(s) is/are approximately 10m (10yd 2ft) from the accessible entrance.
- Inside the venue, there is level access to the male toilet(s).
- An ambulant toilet with wall mounted grab rails is not available.
- Lighting levels in the male toilets are moderate to good.
Wheelchair Stations
- If you have mobility issues and need help getting around the site, you can access a hospital wheelchair from one of the wheelchair stations, located at main entrances.
- You may need a £1 coin or trolley token to access a chair.
- If you have any issues, please speak to a volunteer, receptionist or porter who will be able to assist.
- Locations can be found here.
