You are on Getting To (Osborn 4). Skip to the next section.

Getting To (Osborn 4)

• The most accessible route from Car Park F has a very easy slope and a dropped kerb with tactile paving.
• View further information about parking at the hospital (opens new tab)
• Access to Osborn 4 is via the Princess Royal Spinal Injuries Unit and Neurorehabilitation Centre entrance.
• There is not a drop-off point at this entrance.
• View further information about entrances (opens new tab)
• Osborn 4 is located on level A of The Princess Royal Spinal Injuries Unit.
• Osborn 4 is approximately 40m from the Princess Royal Spinal Injuries Unit main entrance.
• After entering the building via the Princess Royal Spinal Injuries Unit and Neurorehabilitation Centre entrance, proceed ahead through the double doors.
  Cross the waiting area to the set of double doors opposite and then turn left down the corridor.
  Turn right and continue along the short corridor.
  Osborn 4 is to the right.
• Internally the most accessible route has step-free level access, doors permanently held open and automatic doors.
• Some flooring along the route is shiny .
• There are resting areas along the route.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The following toilet facilities are available along the route; standard toilets and toilets for ambulant disabled users.
• View information about accessible toilet facilities in public areas (opens new tab).
• View more information on getting to and around the hospital (opens new tab)

You are on Parking (Car Park F). Skip to the next section.

Parking (Car Park F)

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• Car Park View
  • The car park is located on the north-east side of the hospital site.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 15+ designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 289cm (width) x 483cm (depth).
  • There are no hatched/marked zones.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 23m from Entrance 12.
  • The most accessible route from the Blue Badge parking has slight ramps or slopes, steep ramps or slopes and uneven surfaces.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for visitors only.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located throughout the car park.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
  • View information on parking policies/charges (opens new tab).
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (The Princess Royal Spinal Injuries Unit and Neurorehabilitation Centre). Skip to the next section.

Entrance (The Princess Royal Spinal Injuries Unit and Neurorehabilitation Centre)

• This entrance is located at the front of the building.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is an intercom at a height of 140cm.
• There is a key fob/card reader at a height of 147cm.
• There are double automatic doors at this entrance.
• The doors open towards you.
• The width of the opening is 153cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium visual contrast.
• There is a second set of double manual doors.
• The second set of doors are permanently held open.
• The width of the opening is 162cm.
• The second set of doors have a high visual contrast.

You are on Ward (Osborn 4). Skip to the next section.

Ward (Osborn 4)

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• Ward Information View
  • This is a neurological rehabilitation ward.
  • This is a shared ward.
  • There are 3 bays available.
  • There are 4 side rooms available.
  • There are 14 beds in total on the ward.
  • There are 3 consultation/medical rooms available.
• Location and Access View
  • There is written text signage on or near the door.
  • There is step-free level access into this ward.
  • There is an intercom at a height of 98cm.
  • There is a key fob/card reader at a height of 138cm.
  • There are double manual doors with a high visual contrast.
  • The doors open towards you.
  • The width of the opening is 162cm.
• Getting Around View
  • There is step-free level access throughout.
  • Access throughout may include doors permanently held open.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is no (or very little) background noise in this area.
  • Wayfinding signage is not provided.
  • Lighting levels were even at the time of the survey.
• Reception / Nurses' Station View
  • The height of the desk is 104cm.
  • There is not a lowered section at the desk.
  • The desk has a television and patterned/distracting backgrounds.
  • There is not a hearing assistance system.
• Facilities and Services View
  • Seating available on the ward includes: chairs with armrests and chairs without armrests.
  • There is not a hearing assistance system.
  • The hoist is mobile.
  • There is a relatives' room for the ward.
  • The following facilities are available for patients: toilets with adaptations and washrooms.
  • The nearest toilet with adaptations for visitors is located on level A of the Princess Royal Spinal Injuries Unit.
• Visiting Hours View
  • View information on visiting times (opens new tab).

You are on Toilet and Changing Facilities (Osborn 4). Skip to the next section.

Toilet and Changing Facilities (Osborn 4)

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• Toilet Facilities View
  • There are 3 toilets with adaptations.
  • Toilets with adaptations are located opposite bay 1, opposite side room 5 and at the far end of the ward corridor.
  • The toilets with adaptations have a transfer space on both sides.
• Washroom and Shower Facilities View
  • The washroom facilities which have adaptations are located opposite bay 1 and at the far end of the ward.

You are on Kitchen (Assessment Kitchen). Skip to the next section.

Kitchen (Assessment Kitchen)

• The kitchen is located on the right as you enter Osborn 4.
• There is step-free level access into the kitchen.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 87cm.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• The walls and floor have a high visual contrast.
• The work surface is 90cm from the floor.
• A lowered work surface is available with a clear knee recess.
• The lowered work surface is 76cm from the floor.
• Overhead and under counter cupboards are available.
• The hob is 90cm from the floor.
• A lowered hob is available with a clear knee recess.
• The lowered hob is 79cm from the floor.
• The oven is not at a suitable height for a wheelchair user.
• The sink is 90cm from the floor.
• A lowered sink is available with a clear knee recess.
• The lowered sink is 76cm from the floor.
• The sink has a twist/turn tap.
• Facilities within the kitchen include a fridge, a washing machine, a microwave, a kettle, a toaster and easy grip cutlery.
• The following machines are at a suitable height for a wheelchair user: washing machine.
• Seating available in the kitchen includes: chairs with armrests.
• Furniture available in the kitchen includes: tables.
• The surface height of the tables is suitable for wheelchair users.
• The clear height under the tables is suitable for wheelchair users.
• Lighting levels were even at the time of the survey.

You are on Entrance (Occupational Therapy Room). Skip to the next section.

Entrance (Occupational Therapy Room)

• This entrance is located opposite the Osborn 4 entrance.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is a single manual door at this entrance.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request.
• The door opens away from you.
• The width of the opening is 88cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.

You are on Consultation / Medical Room (Occupational Therapy Room). Skip to the next section.

Consultation / Medical Room (Occupational Therapy Room)

• There is 1 consultation/medical room available.
• The room surveyed was; Occupational Therapy Room.
• The room is located opposite the Osborn 4 entrance.
• The most accessible route to the room has step-free level access.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request .
• The door opens inwards.
• The width of the opening is 88cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 195cm.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables and desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Physiotherapy). Skip to the next section.

Consultation / Medical Room (Physiotherapy)

• There is 1 consultation/medical room available.
• The room surveyed was; Physiotherapy.
• The room is located on the left after entering Osborn 4.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a high visual contrast.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request .
• The doors open inwards.
• The width of the opening is 82cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 194cm.
• Seating available in the room includes: chairs with armrests and stools.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the time of day.
• Lighting levels were even at the time of the survey.

You are on Room (The Family Room). Skip to the next section.

Room (The Family Room)

• The room is located on the right after entering Osborn 4.
• The distance from the Osborn 4 entrance is 14m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 87cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: armchairs and sofas.
• Furniture available in the room includes: coffee tables.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Room (Sitting/Dining Room). Skip to the next section.

Room (Sitting/Dining Room)

• The room is located on the right along the main ward corridor.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a high visual contrast.
• The doors open inwards.
• The width of the opening is 162cm.
• There are 2 identical doors into the dining area.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests, chairs without armrests, armchairs, sofas and riser recliner chairs.
• Furniture available in the room includes: tables, coffee tables and height adjustable tables.
• Some tables are fixed.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of some surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There may be background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Bathroom with Adaptations (Bathroom). Skip to the next section.

Bathroom with Adaptations (Bathroom)

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• Location and Access View
  • The bathroom surveyed is located to the right of ward reception.
  • The most accessible route to the bathroom has step-free level access.
  • There is step-free level access into the bathroom.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 88cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • The dimensions of the bathroom are 418cm (width) x 337cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The wash basin is 79cm from the floor.
  • The wash basin has a lever mixer tap.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 112cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 122cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The bathroom has a waste bin.
  • There are multiple coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • The bathroom has a height adjustable bath.
  • The bath controls are push.

You are on Bathroom with Adaptations (Shower). Skip to the next section.

Bathroom with Adaptations (Shower)

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• Location and Access View
  • The bathroom surveyed is located opposite bay 1.
  • The most accessible route to the bathroom has step-free level access.
  • There is step-free level access into the bathroom.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 88cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • The dimensions of the bathroom are 347cm (width) x 262cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The wash basin is 79cm from the floor.
  • The wash basin has a lever mixer tap.
  • There are no vertical grab rails at the wash basin.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 113cm from the floor.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 97cm from the floor.
  • There is not a hand dryer.
  • There is a full length mirror.
  • There is no shelf.
  • The bathroom has a nappy/incontinence items bin.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • The bathroom has a wheel-in shower.
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever mixer.
  • There is a shower seat.
  • The shower seat is 54cm from the floor.
  • There are grab rails and a dropdown rail for the shower.
  • The shower grab rails have varying visual contrasts.
  • The shower dropdown rail has a low visual contrast.
  • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
  • There is a shower bed available.
    The length of the shower bed is 180cm.

You are on Shower with Adaptations (Shower). Skip to the next section.

Shower with Adaptations (Shower)

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• Location and Access View
  • The shower surveyed is located at the far end of the ward.
  • The most accessible route to the shower has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens both ways and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is a detachable shower head.
  • The shower controls are twist turn mixer.
  • There is a shower seat.
  • The shower seat is 53cm from the floor.
  • There are dropdown rails for the shower.
  • The dropdown rails have a low visual contrast.
  • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is an unobstructed shelf.
  • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
  • The facility has a pedal bin and a clinical waste bin.
  • There are multiple coat hooks.
  • The coat hooks are 128cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Transfer Both Sides). Skip to the next section.

Toilet with Adaptations (Transfer Both Sides)

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• Location and Access View
  • The toilet surveyed is located opposite side room 5.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens both ways and has a high visual contrast.
  • The width of the door opening is 87cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • The dimensions of the cubicle are 438cm (width) x 236cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is lateral transfer space on both sides of the toilet, however the right side is obstructed.
  • The lateral transfer space on the left is 266cm (from the side of the toilet pan).
  • The lateral transfer space on the right is 80cm (from the side of the toilet pan).
  • There is a lever flush on the non-transfer side.
  • There is no horizontal grab rail for the toilet.
  • There is no vertical grab rail for the toilet.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a low visual contrast.
  • The toilet seat is 45cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet roll holder is located on the dropdown rail.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 79cm from the floor.
  • The wash basin has a lever mixer tap.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 108cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 119cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a pedal bin.
  • There is one coat hook.
  • The coat hook is 131cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Wheelchair Stations. Skip to the next section.

Wheelchair Stations

• If you have mobility issues and need help getting around the site, you can access a hospital wheelchair from one of the wheelchair stations, located at main entrances.
• You may need a £1 coin or trolley token to access a chair.
• If you have any issues, please speak to a volunteer, receptionist or porter who will be able to assist.
• Locations can be found here.