Access Guide
Overview (Northern General Hospital)
-
About
View
- This is a hospital with multiple services available.
- Facilities available in the venue include: A charity shop, pharmacies, cafes, cash machines.
- View information on opening times
-
Parking and Public Transport
View
- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is Sheffield.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
- View information on getting here (opens new tab) .
-
Getting In and Around
View
- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include doors permanently held open.
- Levels A, B, C, D, E, F and G can be accessed via a standard lift and stairs.
-
Getting Help and Assistance
View
- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language interpreters can be provided on request.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: an ATM machine, a pay phone, Wi-Fi and TV pre-pay machines for patients.
Parking (Vickers Courtyard)
-
Car Park
View
- The car park is located on the south-west side of the hospital site.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 219cm (width) x 464cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 128cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 11m from Vickers Corridor Critical Care Department - Entrance 22.
- The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
- There is no dropped kerb from the designated Blue Badge parking.
-
Charges and Restrictions
View
- This car park is for visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located in car park J.
- There is a payment machine with controls at a suitable height for a wheelchair user.
- There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- View information on parking policies/charges (opens new tab).
-
Drop-off Point
View
- There is not a designated drop-off point available.
Getting To (Renal E)
- Renal E is/are located on Level E of the Vickers Corridor.
- Access to Renal E is via the Vickers Courtyard entrance.
- After entering the Vickers Courtyard entrance, turn left and follow the corridor to the lifts on the left. Take the lifts to Level E and on exiting Renal E is to the left.
- There is step free access, via lift, to Renal E.
- Renal E is approximately 5m from the lift.
- There is a/are manual, heavy, double door(s) between the Vickers Courtyard entrance and the department/service.
- Wayfinding signage is provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Entrance (Vickers Corridor - Entrance 24)
- This entrance is located on the south-west side of the hospital site.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is over 150cm wide with no handrails.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 144cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- The minimum width between the bollards is 177cm.
- There is step-free level access as you enter.
Inside Access
- There is level access once inside.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Wayfinding signage is available.
- Dementia friendly signage is not provided.
- The type of flooring in walkways and corridors is vinyl/laminate.
- There is flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
- There is some flooring in corridors with large, repeating patterns that incorporate bold contrasting colours or simulate steps.
- The lighting levels are varied.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are D, E, F.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are low.
Lift (Vickers Corridor - NGL 8 and 9)
- The lift surveyed is located off Vickers Corridor.
- The distance from Vickers Corridor Critical Care Department - Entrance 22 is 35m.
- The most accessible route to the lift has step-free level access, manual doors and doors permanently held open.
- Level D, E and F are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 129cm.
- The internal dimensions of the lift are 146cm (width) x 252cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which vary in size.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 18m from the ward entrance.
- There is level access into the waiting room / area.
- There is a/are door(s) into the waiting room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 88cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- No tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Opening Times (Visiting Hours)
- Monday 14:00 - 15:30.
- Tuesday 18:00 - 20:00.
- Wednesday 18:00 - 20:00.
- Thursday 18:00 - 20:00.
- Friday 18:00 - 20:00.
- Saturday 14:00 - 15:30.
- Sunday 14:00 - 15:30.
Ward
-
Ward Information
View
- This is a/an renal ward.
- This is a shared ward.
- There is/are 4 bay(s) available.
- There is/are 3 side room(s) available.
- There is/are 19 bed(s) on this ward in total.
-
Ward Access
View
- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- There is an intercom/bell at/near this ward entrance which is in a suitable position for people who require access or assistance (between 95cm - 105cm).
- The width of the door opening is 130cm (4ft 3in).
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are medium.
-
Reception/Nurses' Station
View
- The height of the ward reception desk is 75cm.
- There is not a lowered section.
- There is not a hearing assistance system available at the desk.
-
Relatives' Room
View
- There is a relatives room for the ward.
- The width of the door opening into the relatives room is over 75cm.
- There is a clear turning space in the relatives room.
- There is a/are chair(s) with armrests available within the relatives room.
-
Ward Features and Patient Facilities
View
- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
-
Visitor Facilities
View
- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located on Level E next to the Deli Bar.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located on Level E of the Vickers Corridor.
Consultation / Treatment Room (Treatment Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Treatment Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 132cm (4ft 4in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist can be brought in from another department.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is not a chair.
- No tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Washroom (Shower Room)
-
Washroom Details
View
- The washroom surveyed has a wheel in shower.
- There is/are 2 washroom(s) of this type in the ward.
- There is/are also 1 washroom(s) which has/have a bath and a wash basin.
- There is step free access to the washroom surveyed once inside the ward.
- This is an interchangeable between male and female washroom.
- There is written or text signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a twist lock.
- The door(s) is/are heavy to open.
- The width of the door opening is 80cm (2ft 7in).
- The dimensions of the washroom are 160cm x 266cm (5ft 3in x 8ft 9in).
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is within reach and fully functional.
- There is not a flashing fire alarm beacon within the washroom.
- There is a/are coat hook(s) 161cm from the floor.
- There is a mirror.
- There is a tall mirror, with suitable specifications, for ease of use.
- There is not a wash basin.
- There is not a soap dispenser.
- There is not a towel dispenser.
- There is not a hand dryer.
- Disposal facilities are not available.
- The washroom has a non-slip floor.
-
Shower Details
View
- There is a wheel in shower.
- The shower head is height adjustable.
- The shower control type is lever.
- A shower chair is available.
- There are wall-mounted grab rails available.
-
Colour Contrast and Lighting
View
- The colour contrast between the external washroom door and wall is high.
- The visual contrast between the internal washroom door and wall is high.
- The visual contrast between the shower wall-mounted grab rails and wall is high.
- The visual contrast between the washroom floor and walls is high.
- Lighting levels are medium.
Washroom
-
Washroom Details
View
- The washroom surveyed has a bath and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- There is/are also 2 washroom(s) which has/have a wheel in shower.
- There is step free access to the washroom surveyed once inside the ward.
- This is a shared washroom.
- There is written or text signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a twist lock.
- The door(s) is/are heavy to open.
- The width of the door opening is 130cm (4ft 3in).
- The dimensions of the washroom are 228cm x 340cm (7ft 6in x 11ft 2in).
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is within reach and fully functional.
- There is not a flashing fire alarm beacon within the washroom.
- There is a/are coat hook(s) 152cm from the floor.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The height of the wash basin is 78cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is lever. It is not a mixer tap.
- There is a soap dispenser.
- The height of the soap dispenser is 118cm.
- There is a towel dispenser.
- The height of the towel dispenser is 132cm.
- There is not a hand dryer.
- Disposal facilities are not available.
- The washroom has a non-slip floor.
-
Bath Details
View
- The height of the side of the bath from floor level is 55cm (1ft 10in).
- The bath is not height adjustable.
- The bath tap type is twist/turn. It is not a mixer tap.
- There is not a shower over/for the bath.
- There are not wall-mounted grab rails available.
- A bath hoist is available.
-
Colour Contrast and Lighting
View
- The colour contrast between the external washroom door and wall is high.
- The visual contrast between the internal washroom door and wall is high.
- The visual contrast between the washroom floor and walls is high.
- Lighting levels are medium.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Shared Toilet(s)
View
- The shared toilets that were surveyed are located on the main ward corridor.
- The shared toilet(s) is/are approximately 27m (29yd 1ft) from the ward entrance.
- Inside the venue, there is level access to the shared toilet(s).
- An ambulant toilet with wall mounted grab rails is available.
- Lighting levels are medium.
Related Access Guides
Wheelchair Stations
- If you have mobility issues and need help getting around the site, you can access a hospital wheelchair from one of the wheelchair stations, located at main entrances.
- You may need a £1 coin or trolley token to access a chair.
- If you have any issues, please speak to a volunteer, receptionist or porter who will be able to assist.
- Locations can be found here.
