Access Guide
Getting To (Sorby Renal Outpatients Department)
- The most accessible route from Car Park J has a very easy slope, uneven surfaces, a dropped kerb with tactile paving and a pedestrian crossing.
- View further information about parking at the hospital (opens new tab)
- Access to the Sorby Renal Outpatients Department is via the Sorby Renal Outpatients Department external entrance.
- There is not a drop-off point at this entrance.
- View further information about entrances (opens new tab)
- The Sorby Renal Outpatients Department is located on the southern side of the hospital site.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab)
Parking (Car Park J)
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Car Park
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- The car park is located on the south-west side of the hospital site.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 8 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 467cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 129cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located throughout the car park.
- There is a payment machine with controls at a suitable height for a wheelchair user.
- There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located in front of Northern General Eye Centre.
- There is a dropped kerb with tactile paving from the drop-off point.
Entrance (Sorby Renal Outpatients Department)
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single automatic door at this entrance.
- The door opens by sliding.
- The width of the opening is 156cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a second single automatic door.
- The second door is permanently held open.
- The width of the opening is 170cm.
- The second door has a low visual contrast.
Department / Service (Sorby Renal Outpatients Department)
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Location and Access
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- The Sorby Renal Outpatients Department is located towards the southern side of the hospital site.
- View information on opening times.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include doors permanently held open.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is background noise in this area which varies depending on the time of day.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were even at the time of the survey.
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Facilities and Services
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- There are 10+ consultation/medical rooms available.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- There is not a hearing assistance system.
- The following facilities are available for patients: a toilet with adaptations and standard toilets.
Toilet and Changing Facilities (Sorby Renal Outpatients Department)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located at the end of the corridor past the main waiting area.
- The toilet with adaptations has a left hand transfer space.
- The male and female step-free toilet facilities are located at the end of the corridor to the left of the main waiting area.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located at the end of the corridor past the main waiting area, within the toilet with adaptions.
Reception (Sorby Renal Outpatients Department)
- The reception is located to the left as you enter the Sorby Renal Outpatients Department.
- The distance from the Sorby Renal Outpatients Department entrance is 7m.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 72cm.
- There is not a hearing assistance system.
- The height of the touchscreen display ranges from 87cm to 102cm from the floor.
- There is background noise in this area which varies depending on the time of day.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables.
- Some seating is fixed.
Seating Area (Subwait)
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Location and Access
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- On the right after passing reception.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Some flooring is shiny.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: coffee tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Consulting Room 3)
- There are 6 consultation/medical rooms available.
- The room surveyed was; Consulting Room 3.
- The room is located just off the sub-wait area.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Exam Room 3)
- There are 6 consultation/medical rooms available.
- The room surveyed was; Exam Room 3.
- The room is located off the sub-wait area.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 85cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 188cm.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Treatment Room)
- There are 2 consultation/medical rooms available.
- The room surveyed was; Treatment Room.
- The room is located off the sub-wait area.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- The seating is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located at the end of the corridor past the main waiting area.
- The distance from the Sorby Renal Outpatients Department entrance is 20m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 276cm (width) x 211cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 222cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 93cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 122cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 113cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a clinical waste bin.
- There are multiple coat hooks.
- The coat hooks are 121cm from the floor.
- The height of the baby change facility when in use is 94cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Wheelchair Stations
- If you have mobility issues and need help getting around the site, you can access a hospital wheelchair from one of the wheelchair stations, located at main entrances.
- You may need a £1 coin or trolley token to access a chair.
- If you have any issues, please speak to a volunteer, receptionist or porter who will be able to assist.
- Locations can be found here.
