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Dolce Vita Cafe - Block J and 1850

J Block and 1850, Waldegrave Road, Twickenham, London, TW1 4XS

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Access Guide

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Overview

Getting Inside

  • There is a level approach to the Dolce Vita Cafe main entrance.
  • The Dolce Vita Cafe can be accessed via a main entrance at the front of the cafe.
  • There are entrances located off the terrace to the rear of the building.
  • The cafe can also be accessed from inside J Block and 1850 via two separate entrances.
  • The main cafe entrance is signed as La Dolce Vita cafe.
  • Entrances from J Block and 1850 are not clearly signed although directional signage to the cafe is located within the building.
  • There are multiple doors into the cafe area off the Terrace some of which are signed.
  • The main entrance has level access via a manual single door.
  • There is level access into the cafe.
  • There is level access into the Cafe from J Block and 1850 via either entrance. There are no doors at these entrances.
  • The entrances off the Terrrace are via manual doors that can be accessed via a a slight ramp that bypasses steps.

Entrance

  • This entrance is located at the front of the cafe.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • The door opens towards you.
  • The width of the opening is 112cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is step-free level access as you enter.

Eating and Drinking

  • Location and Access View
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a counter where food and drink can be ordered, designated seating and numerous seating options.
    • Full table service is available on request only.
    • Menus are wall-mounted and displayed on the counter.
    • The following dietary requirements can be catered for: dairy free, lactose free and vegetarian.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located to the right of the cafe area.
    • There is step-free level access to the counter.
    • The height of the counter is 116cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 93cm.
    • The counter has a television and windows.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas and benches.
    • Furniture available in this area includes: tables and coffee tables.
    • Some chairs are fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.
    • There is a terrace area to the rear of the cafe which can be accessed via single doors with a width of over 75cm.
    • The terrace is an uncovered seating area.
    • There is ramped or stepped access to reach the terrace from the sports pitches to the rear of the cafe.