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Austin House Family Centre

Shakespeare Street, Southwick, Sunderland, Tyne and Wear, SR5 2JX

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Access Guide

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Introduction

  • Services / facilities within the building include a shared community hub with a private nursery, activity rooms, a café, police rooms, food bank and a computer room.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Sunderland.
  • The nearest Metro Station is Seaburn.

Opening Times (Austin House Shared Space)

  • Monday 08:00 - 16:00.
  • Tuesday 08:00 - 17:00.
  • Wednesday 08:00 - 16:00.
  • Thursday 08:00 - 17:00.
  • Friday 08:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the right of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot be booked in advance.
    • There is/are 3 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 260cm x 660cm (8ft 6in x 21ft 8in).
    • The nearest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 40m (43yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is step-free access at this entrance.
    • There is an intercom.
    • The height of the intercom is 115cm (3ft 9in).
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 141cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 141cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Reception

  • The desk/counter is 2m (2yd 7in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.

Entrance (Our Daily Bread Café)

  • This information is for the entrance located in the right corridor, second door to the right.
  • Entrance View
    • There is step-free access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 74cm.
  • Comments View
    • The first door to the right, in the right corridor is locked.

Eating and Drinking (Our Daily Bread Café)

  • The following information is for the café.
  • The café is located to the right of the reception, in the right corridor.
  • Full table service is available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 3m (3yd 10in) from the Our Daily Bread Café entrance.
  • The standard height for tables is 72cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Takeaway cutlery is available.
  • Drinking straws are available.
  • The type of food served here is hot and cold meals and snacks.

Community Room

  • The community room is located at the end of the right corridor, to the left.
  • There is a single door that may be difficult to open.
  • The door opens away from you (push).
  • The door has an opening width of 80cm.
  • Inside there is ample room for a wheelchair user to manoeuvre.
  • The flooring is vinyl and lighting levels are moderate.
  • There are seats without armrests available.
  • There is a large table in the middle of the room with an underside height of 67cm.
  • There is a counter with a sink at a height of 92cm.

Shakespeare Room

  • The Shakespeare room is located in the left corridor, second door to the right.
  • There is a single door that may be difficult to open.
  • The door opens away from you (push).
  • The door has an opening width of 82cm.
  • Inside, there is ample room for a wheelchair user to manoeuvre.
  • The flooring is vinyl and lighting levels are good.
  • There are chairs without armrests available.
  • In the middle of the room there is a table with a height of 68cm.
  • There is a sink and oven with a height of 90cm.
  • There is a raised counter along one wall with a height of 92cm.

Activity Room

  • The activity room is located in the left corridor, through the double doors, then first door to your left.
  • There is a single door that may be difficult to open.
  • The door opens away from you (push).
  • The door has an opening width of 83cm.
  • Inside there is ample room for a wheelchair user to manoeuvre.
  • The flooring is vinyl and shiny.
  • Lighting levels are good.
  • There are chairs without armrests available.

Beaumont Room

  • The Beaumont room is located in the left corridor, through the double doors, then first door on the right.
  • It is used as a computer room.
  • There is a single door with a locked extension leaf.
  • The door opens away from you (push) and may be difficult to open.
  • The door opening width is 73cm.
  • Inside there is ample room for a wheelchair user to manoeuvre.
  • The flooring is carpet and lighting levels are good.
  • There are office chairs without armrests available.
  • There are desks with a height of 70cm.
  • There are 6 computers set up.
  • There is a printer with controls at a height of 100cm.

Lift

  • There is a lift for public use.
  • The lift is located in the left corridor, through the double doors, then immediately left.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 20m (21yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 107cm x 139cm (3ft 6in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.
  • Comments View
    • There are similar staircases in both the left and right corridors.

Toilet with Adaptations (Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
    • This accessible toilet is located directly ahead of the main entrance, to the left of the nursery entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens by sliding (Bi-Fold).
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 158cm x 249cm (5ft 2in x 8ft 2in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 86cm (2ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary, non-infectious waste and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the external door and wall.
    • There is a high visual contrast between the internal door and wall.
    • There is a low colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a low colour contrast between the dropdown rail(s) and wall.
    • There is a high colour contrast between the walls and floor.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the transfer space to the right of the accessible toilet.
    • The height of the baby change table once extended is 89cm (2ft 11in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located directly ahead of the main entrance, opposite the accessible cubicle.
    • The female toilet(s) is/are approximately 7m (7yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels in the female toilets are good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located in the left corridor, first door to the right.
    • The male toilet(s) is/are approximately 9m (9yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels in the male toilets are good.