Access Guide
Overview
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About
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- Facilities available in the venue include: a café, 3G all weather flood-lit pitches, pitch hire, football parties, football development, kids football camps, walking football and women's football.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest step-free train station is Sunderland.
- The nearest bus station is Sunderland Interchange.
- The nearest Metro station is South Hylton.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the external spectator seating stand.
- Access throughout may include manual doors and doors permanently held open.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located in the corridor beyond the security barriers.
- The toilet with adaptations has a left hand transfer space.
- The male and female step-free toilet facilities are located in the corridor beyond the security barriers.
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Changing Places and Changing Facilities
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- The changing facilities which have adaptations are located in the corridor beyond the security barriers.
- Standard changing facilities are located in the corridor beyond the security barriers.
- Parent and baby changing facilities are located within the changing room with adaptations.
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Washroom and Shower Facilities
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- Standard shower facilities are located within the standard changing rooms.
Parking
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Car Park
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- The car park is located at the front and side of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- There are 12 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 450cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 7m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Main)
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 176cm.
- The doors have a high visual contrast.
- There is a second set of double manual doors.
- The second set of doors open towards you.
- The width of the opening is 174cm.
- The second set of doors have a high visual contrast.
Reception
- The reception is located ahead from the main entrance.
- The distance from the main entrance is 8m.
- There is step-free level access to reception.
- The height of the reception desk is 76cm.
- There is not a lowered section at the desk.
- The reception has a television and patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: armchairs.
- There are security barriers with a wider opening which are operated by staff.
- The width of the wider barrier is 90cm.
There is a vending machine in the seating area. The highest touchscreen button is 132cm high. The lowest touchscreen button is 110cm high.
The payment reader is 113cm high.
Getting Around
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the external spectator seating stand.
- Access throughout may include doors permanently held open and manual doors.
- There is a high visual contrast between the walls and floor in all areas.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey.
- Access to the pitches is via the changing area corridor or cafe.
There is an access point onto the pitches with a gap width of 92cm.
Eating and Drinking (Cafe)
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Location and Access
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- The cafe is located to the left of reception.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
- There are double manual doors with a high visual contrast.
- The doors open towards you.
- The width of the opening is 126cm.
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Service
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- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
- Full table service is not available.
- Menus are wall-mounted and digital.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located to the right of the cafe entrance.
- There is step-free level access to the counter.
- The height of the counter is 93cm.
- There is a lowered section at the counter.
- The height of the lowered section is 75cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and sofas.
- Furniture available in this area includes: tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
- There is a door 92cm wide for access to the pitches via the cafe.
Room (Meeting Room 1 )
- The room is located to the left of the main entrance.
- The distance from the main entrance is 7m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors open towards you.
- The width of the opening is 126cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: armchairs, chairs without armrests, sofas and chairs with armrests.
- Furniture available in the room includes: tables and coffee tables.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- This meeting room can be partitioned off to make two meeting rooms.
Standard Changing Room
- The changing room surveyed is located to the right of reception.
- The distance from the main entrance is 28m.
- The most accessible route to the changing room has manual doors and step-free level access.
- There is step-free level access into the changing room.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 86cm.
- Internally the door has a high visual contrast.
- Facilities in the changing room include: a wash basin, a toilet and a changing table/bench.
- The wash basin has a lever tap.
- The toilet seat has a low visual contrast.
- Additional features include: a hand dryer, a mirror and coat hooks.
- The hand dryer has a low visual contrast.
- The changing room has a waste bin.
- There is a fixed height shower head.
- The shower controls are push.
- There is no shower seat.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Changing Room with Adaptations (Right Hand Transfer)
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Location and Access
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- The changing room surveyed is located to the left of the changing room area.
- The distance from the main entrance is 23m.
- The most accessible route to the changing room has manual doors and step-free level access.
- There is step-free level access into the changing room.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- Facilities available in the changing room include: a baby change table, a wheel-in shower, a toilet and a wash basin.
- The dimensions of the changing room are 334cm (width) x 275cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right of the toilet as you look at it, however it is obstructed.
- The lateral transfer space is 267cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 112cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 103cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 105cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The changing room has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 88cm.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- There is a flip-down shower seat.
- The shower seat is 45cm from the floor.
- The shower controls are twist/turn.
- There are dropdown rails for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the right of reception.
- The distance from the main entrance is 12m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 83cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 156cm (width) x 224cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 78cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 85cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 69cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 80cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 97cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
