You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a swimming pool, a gym, an exercise studio and sauna/steam facilities.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 07:00 - 21:00.
• Tuesday 07:00 - 21:00.
• Wednesday 07:00 - 21:00.
• Thursday 07:00 - 21:00.
• Friday 07:00 - 21:00.
• Saturday 08:00 - 16:00.
• Sunday 08:00 - 16:00.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Chester-le-Street.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located to the left of the building.
  • The car park type is open air/surface.
  • There is/are 4 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 370cm x 500cm (12ft 2in x 16ft 5in).
  • The nearest Blue Badge bay is 29m (31yd 2ft) from the main entrance.
  • The furthest Blue Badge bay is 34m (37yd 7in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There are bollards on the dropped kerb.
  • The minimum width between the bollards is 164cm.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 130cm (4ft 3in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 114cm (3ft 9in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.

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• Comments View
  • There are bollards at the top of the slope, between the footpath and the entrance.
  • The minimum width between the bollards is 130cm.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 6m (19ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is not signed.
• Staff are not trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 04/03/2026.
• The hearing assistance system was not working at the time of testing.
• There is a seating area with vending machines opposite the reception desk. The seats do not have armrests. There are tables. The height of the tables is 69cm.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played throughout the building.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located on the right as you enter the building, just beyond the reception desk.
  • The fitness suite is 12m (39.37008ft) from the main entrance.
  • There is step free access to the fitness suite.
  • There are doors into the fitness suite.
  • The doors open away from you (push).
  • The doors are double.
  • The door(s) may be difficult to open.
  • The opening is 88cm (2ft 10.65in) wide.
• Fitness Suite (General) View
  • Staff receive no training in assisting disabled people.
  • Equipment suitable for mobility or sensory impaired users includes hand bikes, and 3 adapted upper body machines with removable seats.
  • A portable hearing assistance system is available for induction.
  • Staff are trained to use the portable hearing assistance system.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
  • The door is double with one locked leaf.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is hydraulic.
• There are steps into the swimming pool.
• There are 4 steps.
• The steps do have handrails.
• The handrails are on both sides.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

You are on Changing Places (Transfer Both Sides). Skip to the next section.

Changing Places (Transfer Both Sides)

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• Location and access View
  • The facility is located along the corridor to the rear left of the reception foyer, just before the changing village.
  • The facility is approximately 24m (78ft) from the main entrance.
  • There is level access into the facility.
• Dimensions and features View
  • You do need a key for the facility.
  • It is a radar key.
  • The key can be obtained from reception (includes a code).
  • The door opens inwards.
  • The width of the door is 84cm (2ft 9in).
  • The dimensions of the facility are 295cm x 397cm (9ft 8in x 13ft 0in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is wall mounted.
  • The length of the facility changing bench is 178cm (5ft 10in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by hook and loop.
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the left as you face the toilet is 205cm (6ft 8in).
  • The transfer space on the right as you face the toilet is 97cm (3ft 2in).
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Dropdown rails are provided for the toilet.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The type of wash basin is adjustable.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • Disposal facilities are available.
  • A privacy screen is available.
  • Wide tear off paper roll is available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is not available.
  • It is out of reach (higher than 10cm (4") from the floor).
  • There are 2 doors to enter the changing place. The nearest door to the main entrance is located on the corridor before the changing village and opens inwards. The other door is located in the changing village and opens outwards. The doors are both accessed by keycode. The keycode can be obtained from reception.

You are on Accessible Shower (Changing Place). Skip to the next section.

Accessible Shower (Changing Place)

• Accessible shower facilities are available.
• The accessible shower(s) surveyed is/are located within the changing place.
• The facilities available in the accessible shower(s) include; an adjustable shower head and handrails.
• There is level access to the services from the accessible shower facilities.

You are on Accessible Shower (Dry Side - Standard Female Changing Room). Skip to the next section.

Accessible Shower (Dry Side - Standard Female Changing Room)

• Accessible shower facilities are available.
• The accessible shower(s) surveyed is/are located within the changing room.
• The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
• The height of the seat is 47cm (1ft 7in).
• There is level access to the services from the accessible shower facilities.

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• Comments View
  • There is a similar accessible shower located in the dry side male changing room.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

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• Location and Access View
  • Accessible toilet facilities are available.
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 25m (82ft) from the main entrance.
  • This accessible toilet is located along the corridor to the rear left of the foyer, leading to the changing rooms.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from reception.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 153cm x 224cm (5ft 0in x 7ft 4in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 86cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary, non-infectious waste and clinical waste disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 101cm and 137cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 73cm.
  • The shelf is located where it is reachable.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 112cm (3ft 8in) .
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 114cm (3ft 8in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 4in).
• Colour Contrast and Lighting View
  • There is a medium visual contrast between the external door and wall.
  • There is a medium visual contrast between the internal door and wall.
  • There is a medium visual contrast between the wall-mounted grab rail(s) and wall.
  • There is a medium visual contrast between the dropdown rail(s) and wall.
  • There is a medium visual contrast between the walls and floor.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 80cm (2ft 7in).

You are on Standard Changing Room (Changing Village). Skip to the next section.

Standard Changing Room (Changing Village)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 26m (28yd 1ft) from the main entrance.
• The standard changing room(s) is/are approximately 20m (21yd 2ft) from the reception desk.
• The standard changing room(s) is/are approximately 2m (2yd 7in) from the swimming pool.
• The standard changing room(s) surveyed is/are located along the corridor to the rear left of the foyer.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

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• Comments View
  • There are 2 family changing cubicles with baby change facilities.
  • The height of the baby change is 69cm.
  • There are 2 lockers next to the changing place which have a recess underneath for wheelchair users to use (shown in photograph 4).

You are on Standard Changing Room (Dry Side - Female). Skip to the next section.

Standard Changing Room (Dry Side - Female)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 26m (28yd 1ft) from the main entrance.
• The standard changing room(s) is/are approximately 20m (21yd 2ft) from the reception desk.
• The standard changing room(s) is/are approximately 16m (17yd 1ft) from the fitness suite.
• The standard changing room(s) surveyed is/are located along the corridor to the rear left of the foyer.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

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• Comments View
  • Male facilities are also available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located along the corridor to the rear left of the foyer, leading to the changing rooms.
  • The female toilet(s) is/are approximately 21m (22yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located along the corridor to the rear left of the foyer, leading to the changing rooms.
  • The male toilet(s) is/are approximately 19m (20yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are medium.

You are on Toilet with Adaptations (Health Suite - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Health Suite - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located through to the rear of the changing village.
  • The distance from the entrance is 75m.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The width of the door opening is 85cm.
  • The door has a twist lock.
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 152cm (width) x 219cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 80cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has varying visual contrasts.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 49cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 114cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 100cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium visual contrast.
  • The hand dryer is 107cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 100cm and 135cm from the floor.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located on the grass areas surrounding the building.

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• Comments View
  • Access to Wi-Fi is available.
  • Guide Dogs and Assistance Dogs are welcome at this venue.