You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a library and a learning centre.

You are on Opening Times (Library). Skip to the next section.

Opening Times (Library)

• Monday 09:30 - 17:00.
• Tuesday 09:30 - 17:00.
• Wednesday 09:30 - 17:00.
• Thursday 09:30 - 19:00.
• Friday 09:30 - 17:00.
• Saturday 10:00 - 14:00.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Chester-le-Street.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Station Road.
  • The car park is located on Station Road.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • Standard marked parking bays are located on Newbottle Street.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The standard parking bays are not individually marked.
  • The width of the standard parking bays is 315cm.
  • There is room for approximately 3 cars.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front right of the building.
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is/are double width.
  • The width of the door opening is 137cm.
• Comments View
  • This entrance gives access to floor 1 of the building.

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

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• Entrance View
  • This information is for the entrance located at the rear of the building, leading from Station Road public car park.
  • There is step-free access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 142cm (4ft 8in).
  • There is an intercom.
  • The height of the intercom is 122cm (4ft).
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 105cm.
• Comments View
  • This entrance gives access to floor 0 of the building.
  • To gain access at this entrance, please use the intercom to the right of the entrance.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are -1, 0 and 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.
• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are 0 and 1.
  • The escalators steps are not clearly marked.
  • The foot and head of the escalators are not clearly marked.
  • The lighting levels are moderate to good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the left as you enter via the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are 0, 1 and 2.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 5m (5yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 108cm x 140cm (3ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Outside Access (Library and Learning Centre Entrance). Skip to the next section.

Outside Access (Library and Learning Centre Entrance)

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• Entrance View
  • This information is for the entrance located on floor 2, to the left as you exit the lift.
  • There is step-free access at this entrance, via lift.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is/are double width.
  • The width of the door opening is 136cm.
• Comments View
  • There are security barriers immediately beyond the entrance.
  • The width between the security barriers is 154cm.

You are on Reception (Library and Learning Centre). Skip to the next section.

Reception (Library and Learning Centre)

• The desk/counter is 5m (5yd 1ft) from the Library and Learning Centre entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 10/02/2025.
• The hearing assistance system was working at the time of testing.

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• Comments View
  • There is a sofa to the right of the reception desk as you enter the Library and Learning Centre.

You are on Library. Skip to the next section.

Library

• This library does not have a regular supply of books in Braille.
• This library does have a regular supply of books in large print.
• This library does have a regular supply of books in audio format.
• There is an ordering service.
• The library does have computers with accessible software.
• Auxiliary aids are available for computer users.
• A height adjustable chair is / are available.
• Other computer auxiliary aids include Windows Magnifier, Scanner with zoom facility.
• Equipment available for people with a visual impairment includes magnifyer sheets.

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• Comments View
  • There is a self-service issue and return machine available
  • The height to the top of the screen is 130cm.
  • There is a tablet borrowing machine.
  • The height to the top of the tablets to borrow is 122cm.
  • There is a self service borrow or return machine.
  • The height to the top of the screen is 150cm.

You are on Outside Access (Meeting Hub). Skip to the next section.

Outside Access (Meeting Hub)

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• Entrance View
  • This information is for the entrance located on the second floor of the building, to the right and beyond the stairwell as you exit the lift.
  • There is step-free access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 71cm.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 142cm.

You are on Meeting Hub. Skip to the next section.

Meeting Hub

• The meeting hub is located on floor 2 of the main building.
• Turn right from the lift and go around past the stairwell.
• The flooring in the room is carpet.
• There is ample room for a wheelchair user to manoeuvre.
• There are tables.
• The height to the underside of the tables is 72cm.
• Chairs do not have armrests.
• Lighting levels are adjustable.
• There is not a hearing assistance system.

You are on Toilet with Adaptations (Second Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Second Floor - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 10m (10yd 2ft) from the library entrance.
  • This accessible toilet is located along the staff corridor, to the right as you enter the library.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 149cm x 182cm (4ft 11in x 5ft 12in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 84cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary, non-infectious waste and open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 123cm (4ft).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high visual contrast between the external door and wall.
  • There is a high visual contrast between the internal door and wall.
  • There is a low visual contrast between the wall-mounted grab rail(s) and wall.
  • There is a low visual contrast between the dropdown rail(s) and wall.
  • There is a medium visual contrast between the walls and floor.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the facility.
  • The height of the baby change table once extended is 92cm (3ft).
• Comments View
  • Please contact a member of staff to access the toilet.

You are on Standard Toilet(s) (Library and Learning Centre). Skip to the next section.

Standard Toilet(s) (Library and Learning Centre)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located along the corridor to the right as you enter the library.
  • The female and male toilets are approximately 5m (5yd 1ft) from the library entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • This is by lift.
  • Lighting levels in the female and male toilets are moderate to good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• Home visits / services are available.

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• Comments View
  • Home visits are via the ‘Books at Home’ service.
  • Access to Wi-Fi is available.