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Riverside Multi Storey Car Park

Farringdon Row, Sunderland, SR4 6BE

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Access Guide

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Overview

Toilet and Changing Facilities

Getting Inside

  • The approach to the car park is step-free with both level access and slight sloped access.
  • The step-free sloped approach is from Livingstone Road, at the south end of the building.
    The two other access points are via the east approach.
  • There are three access points.
    The two on the east approach provide step-free level access to the ground level and the south access point provides step-free sloped access to level 2.
    The most accessible access point is the side access point on the east side.
    The north access point is accessible only via the east approach of Livingstone Road. When approached from Farringdon Row it is stepped.
  • The access points are not signed.
  • The north access point is located off Farringdon Row and from this approach has stepped access only.

Access Point (Side Entrance - East)

  • This access point is located to the east side east side of the car park.
  • The access point is not clearly signed.
  • There is step-free level access.
  • There are double automatic doors.
  • The doors open towards you.
  • The width of the opening is 154cm.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 98cm.

Access Point (North Entrance)

  • This access point is located on the north (left side) of the car park.
  • The access point is not clearly signed.
  • There is step-free level access.
  • There are double automatic doors.
  • The doors open towards you.
  • There is a push pad at a height of 98cm.
  • The width of the opening is 154cm.
  • The doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 97cm.
  • There is a second single automatic door.
  • The second door opens towards you.
  • The width of the opening is 107cm.
  • The second door has a high visual contrast.

Access Point (South Entrance)

  • This access point is located on level 2.
  • The access point is not clearly signed.
  • There is step-free level access.
  • For assistance at this entrance ring 07721 241 225.
  • There are double automatic doors.
  • The doors open towards you.
  • The width of the opening is 155cm.
  • The doors have a low visual contrast.
  • There is a second single automatic door.
  • The second door opens towards you.
  • The width of the opening is 107cm.
  • The second door has a high visual contrast.

Stairs (North Access Point)

  • The stairs surveyed are located to the right of the north access point.
  • Levels 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 and 11 can be accessed by these stairs.
  • There are 18 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.
  • There are similar stairs to the south access point.

Reception (Security)

  • The reception is located to the right of the vehicular exit on level 1.
  • The distance from the level 1 lift lobby is 5m.
  • The most accessible route to reception has automatic doors.
  • There is step-free level access to reception.
  • The height of the reception desk is 90cm.
  • There is not a lowered section at the desk.
  • The reception has windows and patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • Lighting levels were low at the time of the survey.

Getting Around

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include automatic doors.
  • There is a high visual contrast between the walls and floor in the majority of walkways.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels vary due to the size of the space.

Parking

  • Car Park View
    • The car park is located in Farringdon Row.
    • The car park is multi-storey.
    • The car park surface consists of tarmac.
    • The height of the restriction barrier is 210cm.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 233cm (width) x 432cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 126cm.
    • The nearest designated bay is 12m from the lift lobby on level 1, when using the east side access point.
    • The most accessible route from the Blue Badge parking has automatic doors and step-free level access.
  • Charges and Restrictions View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located in the lift lobby of the car park, inside the venue and on level 1 of the car park.
    • There is a payment machine with controls at a suitable height for a wheelchair user.
    • There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
  • Electric Vehicle Charging Points View
    • There are more than 50 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 233cm (width) x 432cm (depth).
    • The controls are at a suitable height for a wheelchair user.
    • The nozzle holster is at a suitable height for a wheelchair user.
    • The charging points require an app.
    • There are more than 10 electric vehicle charging points designated for Blue Badge holders.
    • The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 233cm (width) x 432cm (depth).
    • The controls for the Blue Badge charging points are at a suitable height for a wheelchair user.
    • The nozzle holster for the Blue Badge charging points is at a suitable height for a wheelchair user.
    • The charging points designated for Blue Badge holders require tap and pay (contactless payment).
    • The nearest Blue Badge charging point is 14m from the level 0 north access point.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Room (Bike Store)

  • The room is located ahead from the east side access point on the ground level.
  • The distance from the east access point is 8m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 92cm.
  • There is step-free level access throughout the room.
  • There is space for an assistance dog to rest.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey.
  • To gain access to the bike store go to security on level 1.

Lift (North Access Point)

  • The lift surveyed is located at the north access point.
  • The distance from the north access point is 4m.
  • The most accessible route to the lift has step-free level access and automatic doors.
  • Levels 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 and 11 are accessed by this lift.
  • The lift door has a low visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 105cm (width) x 324cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a hearing assistance alarm system, an audible announcer, a visual floor indicator and a separate door to exit.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.
  • There is a similar lift at the south access point.

Changing Places (Transfer Both Sides)

  • Location and Access View
    • The Changing Places facility surveyed is located on level 1, opposite the security office.
    • The Changing Places toilet is in addition to other toilet facilities.
    • The distance from the north access point is 12m.
    • The most accessible route to the Changing Places facility has automatic doors and step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • A key is required for access to this facility.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 109cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
    • The dimensions of the facility are 428cm (width) x 412cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is lateral transfer space on both sides of the toilet, however the right side is obstructed.
    • The transfer space on the right as you face the toilet is 200cm.
    • The transfer space on the left as you face the toilet is 88cm.
    • There is a spatula flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 106cm from the floor.
  • Changing Bench and Hoist Details View
    • The changing bench is free standing and height adjustable.
    • The length of the changing bench is 186cm.
    • The facility hoist is powered overhead and accesses all areas.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is a wall mounted towel dispenser.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 109cm from the floor.
    • A wide paper roll dispenser is available.
    • The height of the wide paper roll dispenser is 54cm .
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The facility has a sanitary bin and a waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 104cm and 147cm from the floor.
    • A privacy screen is available.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on level 1, opposite the security office.
    • The distance from the lift lobby at the north access point is 10m.
    • The most accessible route to the toilet has step-free level access and automatic doors.
    • There is step-free level access into the facility.
    • There is no signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 92cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 197cm (width) x 218cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 127cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 91cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 79cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 113cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 111cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 108cm and 143cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.